Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox - Crash reporter

  • Akukho zimpendulo
  • 1 inale nkinga
  • 9 views
more options

Hi, since yesterday I cannot start Firefox anymore in Ubuntu. Crash reporter keeps popping up. Even reinstallation does not solve the issue.

The cash report says:

AdapterDeviceID: 0x1287 AdapterDriverVendor: mesa/nouveau AdapterDriverVersion: 20.2.6.0 AdapterVendorID: 0x10de AvailablePageFile: 2691457024 AvailablePhysicalMemory: 233283584 AvailableSwapMemory: 2129915904 AvailableVirtualMemory: 13711298560 BuildID: 20210222142601 CrashTime: 1614583514 DesktopEnvironment: mate EMCheckCompatibility: true FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1614539212 IsWayland: 0 IsWaylandDRM: 0 MozCrashReason: OOB Notes: Ubuntu 20.04.2 LTSFP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 586 StartupCrash: 1 StartupTime: 1614583513 TelemetrySessionId: 64963928-2ef8-48ae-9209-664ebce7871c ThreadIdNameMapping: 12959:"IPC I/O Parent",12960:"Timer",12961:"Netlink Monitor",12962:"Socket Thread",12963:"Permission",12967:"JS Helper",12970:"JS Helper",12969:"JS Helper",12968:"JS Helper",12971:"JS Helper",12966:"JS Watchdog",12972:"JS Helper",12973:"JS Helper",12974:"JS Helper",12976:"Cache2 I/O",12977:"Cookie",12978:"StreamTrans #1",12979:"DOM Worker",12980:"IPDL Background",12982:"StreamTrans #2",12985:"StreamTrans #3",12986:"QuotaManager IO",12987:"IndexedDB #1",12989:"Worker Launcher",12990:"SoftwareVsyncThread",12991:"Compositor", Throttleable: 1 TotalPageFile: 18209583104 TotalPhysicalMemory: 16062103552 UptimeTS: .50700843 Vendor: Mozilla Version: 86.0

This report also contains technical information about the state of the application when it crashed.

Kufanele ulogele ukungena ku-akhawunti yakho ukuze uphendule amaphosti. Uyacelwauqale umbuzo omusha, uma ungekabi nayo i-akhawunti namanje.