Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

My account has been locked, because the verification mail was returned

  • 2 uphendule
  • 1 inale nkinga
  • 8 views
  • Igcine ukuphendulwa ngu Paul

more options

Hello!

I am trying to setup my new phone and one of the first thing is to have Firefox Lockwise ready to access paswords.

The problems came when I logged in. I introduced my mail and password without problems and Lockwise said that sent a verification mail that never arrived. After some attempts Lockwise said that my account was locked because the confirmation mail was returned.

I can ensure that mail address is ok. Probably yesterday Google experiences some virus attack and the email service was unavailable.

Having said that, could you please unlock my account?? I really need it.

Thank you for your work!

Hello! I am trying to setup my new phone and one of the first thing is to have Firefox Lockwise ready to access paswords. The problems came when I logged in. I introduced my mail and password without problems and Lockwise said that sent a verification mail that never arrived. After some attempts Lockwise said that my account was locked because the confirmation mail was returned. I can ensure that mail address is ok. Probably yesterday Google experiences some virus attack and the email service was unavailable. Having said that, could you please unlock my account?? I really need it. Thank you for your work!

All Replies (2)

more options

Account unlocked!

Thanks!

more options

No problem, glad we could help.