Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

can't download any file

  • 11 uphendule
  • 1 inale nkinga
  • 211 views
  • Igcine ukuphendulwa ngu leo natt

more options

Hello, i'm using Firefox Android 82.1.3 on my Samsung note 9 (N960U1) on Android Oreo 8.1 and it's impossible for me download files from internet. It start but remain like stand by and not a bit is downloaded. At the end there is a message that says that the download is not accomplished.

Thanks if you can help me.

Isisombululo esikhethiwe

Hello Installed new update. The fix solved the problem. Thank you.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (11)

more options

Hi

What type of files are you trying to download and where are you trying to download them from?

more options

Most of times i download pdf, last day i tried to download an apk from uptodown. It's the same,every file from every site, nothing change. I checked the permission to make firefox using memory in the phone and is ok.

Okulungisiwe ngu rotten1000

more options

Hi

We are aware of this issue and have a fix that is due to land in the next update in a couple of weeks time.

more options

I can wait. I hope that next update will solve this issue. Thanks for the good news.

more options

No problem, glad we could help.

more options

Hi, i'll update this thread when the fix will be available. Thanks again.

more options

No problem at all, it should hopefully be on your device early next week.

more options

Isisombululo Esikhethiwe

Hello Installed new update. The fix solved the problem. Thank you.

Okulungisiwe ngu rotten1000

more options

Hello information is update?

Okulungisiwe ngu leo natt

more options

I am download any file.

Okulungisiwe ngu leo natt

more options

fire fox is very nice downloads.