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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

unable to download files

  • 2 uphendule
  • 2 zinale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu Paul

seabhacsuil
seabhacsuil
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Hello.

I have a new phone, Samsung S20 FE, and i have some troubles in downloading PDFs. When I try, it tries to dl for a few minutes, then I got a "download failed" notification. However, if I revoke the acces to my files and allows it right after while it is downloading, the download finishes instantly - but I have to do this each time I try to dl. It doesn't happen with pictures, haven't tried wither other types yet. Any idea why it happens and how to fix this?

Thanks in advance for answering

Hello. I have a new phone, Samsung S20 FE, and i have some troubles in downloading PDFs. When I try, it tries to dl for a few minutes, then I got a "download failed" notification. However, if I revoke the acces to my files and allows it right after while it is downloading, the download finishes instantly - but I have to do this each time I try to dl. It doesn't happen with pictures, haven't tried wither other types yet. Any idea why it happens and how to fix this? Thanks in advance for answering

All Replies (2)

seabhacsuil
seabhacsuil Umnikazi wombuzo
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Update: i could download a zip, it looks like only pdfs are affected

Update 2: I just realised the same happen on my old phone. Im'logged in on the old, no account logged on the new

Okulungisiwe ngu seabhacsuil

Paul
Paul
  • Moderator
  • Top 10 Contributor
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Hi

Thank you for your feedback.

Work has been progressing to fix this issue and this may be included in the next update due later this month.