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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Are Lockwise passwords safe as part of your account (as Booksmarks are)?

  • 3 uphendule
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  • 12 views
  • Igcine ukuphendulwa ngu Robp

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I have to perform a clean reinstall of Windows 10 on my PC. When I then download a new version of Firefox and log into my account, will my previous passwords in Lockwise be saved in the same way that my bookmarks will all be there?? Is there anything I need to do with Lockwise before performing the OS reinstall? Thanks!

I have to perform a clean reinstall of Windows 10 on my PC. When I then download a new version of Firefox and log into my account, will my previous passwords in Lockwise be saved in the same way that my bookmarks will all be there?? Is there anything I need to do with Lockwise before performing the OS reinstall? Thanks!

Okulungisiwe ngu NoahSUMO

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Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

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Isisombululo Esikhethiwe

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OK thanks, guys. This dosn't directly answer my query regarding passwords, but the general drift I get is that no, your passwords are not recoverable! The info on bookmarks was very helpful.Thanks.