service denied message
Trying to log in to my aetna.com member account that works fine from firefox on my laptop but android firefox gives a denial of service message saying my phone looks malicious. Any fixes?
All Replies (8)
Hi
Do you have any add-ons installed in Firefox for Android?
All that shows up under Add Ons is Default 1.0 and Browse Firefoxs Rec. Exts
Hi.
The only thing that I can think of is that it is to do with the way that site has been designed.
Since you have a member account there, you may wish to contact their support team for help with this issue.
I contacted them . They said it's android firefoxs problem. I can access the site fine using chrome on my android phone.
Hi
Would it be possible for you to take a screenshot of the message and add it to a reply to this thread?
Here's a cut & paste of the message
Denied - Service Unavailable Your traffic behavior has been determined to cause harm to this website. There are a few reasons this might happen: You're connecting from a known malicious VPN provider You're moving through this website at super-human speed Your behavior navigating the website has been identified as bot-like Your traffic resembles a Denial of Service (DDoS) Reporting ID 31577637883782529 | IP Address (IP address)
Okulungisiwe
Hi
I have removed the IP addres for your security.
I cannot see any reason why Firefox for Android would trigger this message other than the design of the site you are being asked to use only having been made to recognise requests from another web browser (which is really not good practise).