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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Trying to change my Lockwise password on my desktop, my old password is deemed to be too short despite working to log me in.

peter106
peter106
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Does anyone have any ideas please? I log in to Lockwise with a 5 digit password but when I enter that as my old password on trying to change it, I am told it is too short. So I am stuck. Thank you, Peter

Does anyone have any ideas please? I log in to Lockwise with a 5 digit password but when I enter that as my old password on trying to change it, I am told it is too short. So I am stuck. Thank you, Peter

Isisombululo esikhethiwe

Hi peter106, Instead of selecting Change Master Password, try de-selecting Use Master Password. You will be required to enter your MP and your password will be removed. Then, select Use Master Password again, and create a new Master Password.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

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user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
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Isisombululo Esikhethiwe

Hi peter106, Instead of selecting Change Master Password, try de-selecting Use Master Password. You will be required to enter your MP and your password will be removed. Then, select Use Master Password again, and create a new Master Password.