Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

multiple requests for master password on some sites

  • 2 uphendule
  • 1 inale nkinga
  • 10 views
  • Igcine ukuphendulwa ngu SkyLeach

more options

One example is https://www.duke-energy.com/my-account/sign-in

Firefox for Android version: 68.0.2

There are like 6-8 master password requests that pop up making it nearly impossible to log in. Disabling master password works, but I feel insecure doing this.

One example is https://www.duke-energy.com/my-account/sign-in Firefox for Android version: 68.0.2 There are like 6-8 master password requests that pop up making it nearly impossible to log in. Disabling master password works, but I feel insecure doing this.

All Replies (2)

more options

Hi

This is where Firefox is being asked for a password on different pages and wants to make sure that you are happy for it to be supplied.

Whether you should disable the master password or not is really a personal preference (sorry, cannot help you there!). It is a good security measure, but I appreciate that it may not always be suitable in all situations.

more options

I don't really understand the response.

While there may be multiple page *elements* being presented that are causing multiple master password requests, there are definitely not multiple *pages*. Further, Chrome does not appear to have the problem of presenting multiple requests for authentication.

The final issue is, however, that the entire browser becomes effectively unusable at this point. The number of requests can exceed 50, making it prohibitive to authenticate at all.