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BBCiplayerdownloads won't work with Firefox 68

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Since updating to Firefox 68.0 I have been unable to download programmes using BBCiplayerdownloads. The software works in all other respects and will play already downloaded programmes. When attempting a new download, I get the error message in the attached image. I am presently running Firefox 68.0.1 and have tried running it in safe mode (all add-ons disabled) and still have the same issue. I am not aware of anyone else having the same problem but am at a loss as to how to progress.

I had a hunch and tried another browser, which worked - so the problem is somehow related to Firefox.

Thanks for your help.

Since updating to Firefox 68.0 I have been unable to download programmes using BBCiplayerdownloads. The software works in all other respects and will play already downloaded programmes. When attempting a new download, I get the error message in the attached image. I am presently running Firefox 68.0.1 and have tried running it in safe mode (all add-ons disabled) and still have the same issue. I am not aware of anyone else having the same problem but am at a loss as to how to progress. I had a hunch and tried another browser, which worked - so the problem is somehow related to Firefox. Thanks for your help.
Ama-screenshot ananyekiwe

Okulungisiwe ngu Steve Breibart

All Replies (1)

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Just updated to 68.0.2 and the problem has disappeared. As far as I can make out, the problem is/was related to bug 1567614. Thanks everyone and especially Aaron Klotz who fixed it.