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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can't login on mobile app but can fine on desktop.

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I'm just setting up Firefox on by desktop and iPhone. I can login to Firefox fine on the desktop version, but cannot login on the mobile app. I get told the username or passwork are wrong.

I have reset the password using the desktop version and once again can login fine. But still can't login on the app. I am certain that I have my username and password entered correctly - and anyway they work on the the desktop version!

Probably not a forum issue - but I can't see any other way of making any other contact.

Thanks to anyone who can help.

I'm just setting up Firefox on by desktop and iPhone. I can login to Firefox fine on the desktop version, but cannot login on the mobile app. I get told the username or passwork are wrong. I have reset the password using the desktop version and once again can login fine. But still can't login on the app. I am certain that I have my username and password entered correctly - and anyway they work on the the desktop version! Probably not a forum issue - but I can't see any other way of making any other contact. Thanks to anyone who can help.