Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Unable to backup or export bookmarks

  • Akukho zimpendulo
  • 2 zinale nkinga
  • 1 view
more options

I can't seem to export or backup bookmarks, when I select either of the two services it looks like it goes through but nothing appears in that location. I tried various locations (root of C: drive, location of the automatic json backup files - C:\Users\xxx\AppData\Roaming\Mozilla\Firefox\Profiles\g866mbel.default-1443690863204\bookmarkbackups, Documents, etc.) but nothing happens. Is there anything I can do without refreshing Firefox at this stage? I don't have any issues bookmarking web pages.

Thank you.

I can't seem to export or backup bookmarks, when I select either of the two services it looks like it goes through but nothing appears in that location. I tried various locations (root of C: drive, location of the automatic json backup files - C:\Users\xxx\AppData\Roaming\Mozilla\Firefox\Profiles\g866mbel.default-1443690863204\bookmarkbackups, Documents, etc.) but nothing happens. Is there anything I can do without refreshing Firefox at this stage? I don't have any issues bookmarking web pages. Thank you.