Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

troubles with video players

Kristian Roa C.
Kristian Roa C.
more options

Hi there, well I'm a old user of firefox and I really like the browser, so every time that I find some issue in both: desktop and android mozilla browser, I'm trying to help the community sending some feedback. This time, I want to tell you something: I usually like to play some anime videos on pages like: "www.animeid.tv" or "www.animeflv.net" and both of them have their own mobile version for smartphones and tablets, but when I'm trying to watch some video with mozilla android I get some troubles with the video players and most of the times I'm not able to play any video ( I always try with all the video alternatives offered by the sites and I got the same), I compare it with chrome android and for my surprise I'm able to watch the videos normally. I have tried differents things like: - Uninstalling and Installing again Mozilla on my smartphone ( It does not work) - Cleaning the history's browser ( It does not work too) - Checking this issue on a different device ( I got the same problem)


So, I would really appreciate if you could help me with this soon as possible. Thanks

Hi there, well I'm a old user of firefox and I really like the browser, so every time that I find some issue in both: desktop and android mozilla browser, I'm trying to help the community sending some feedback. This time, I want to tell you something: I usually like to play some anime videos on pages like: "www.animeid.tv" or "www.animeflv.net" and both of them have their own mobile version for smartphones and tablets, but when I'm trying to watch some video with mozilla android I get some troubles with the video players and most of the times I'm not able to play any video ( I always try with all the video alternatives offered by the sites and I got the same), I compare it with chrome android and for my surprise I'm able to watch the videos normally. I have tried differents things like: - Uninstalling and Installing again Mozilla on my smartphone ( It does not work) - Cleaning the history's browser ( It does not work too) - Checking this issue on a different device ( I got the same problem) So, I would really appreciate if you could help me with this soon as possible. Thanks

All Replies (3)

Roland Tanglao
Roland Tanglao
  • Moderator
more options

Hi Kristian Roa C.

We need more troubleshooting details to help you:

  1. What Android phone or tablet are you using? What version of Android OS (4.0 Ice Cream Sandwich, 4.1-3 jelly bean, 4.4 kitkat or 5.0 lollipop etc)
  2. I was able to play the videos using the Flash player and DailyMotion at: http://www.animeid.tv/ver/binan-koukou-chikyuu-bouei-bu-love-10 This site has a lot of bad advertisements. Could you please provide the URL of the videos that don't work.

Cheers!

...Roland

Kristian Roa C.
Kristian Roa C. Umnikazi wombuzo
more options

Hi there, ty for the answer, well in my case: 1.- I have 4.4 kitkat on my htc one m7. 2.- I have a doubt if Mozilla by default has installed flash player or not. And in the negative case: where can I get the apk?. For ww.animeid.tv there are 3 options and this are their own problems :

  • For "DailyMotion" I'm not able to put the video on fullscreen( the button for the fullscreen does not work)
  • For "ios" the video looks very small in the left corner and the buttons are all together (I can not press none of them)
  • For "videobam" the video looks fine (but the video takes so much time to load and I have a good wifi network)
Roland Tanglao
Roland Tanglao
  • Moderator
more options

Hi Kristian Roa C.

Thanks for replying!

Just tried all 3 options again (last time was on a Samsung S5) for www.animeid.tv on my HTC One M7 running Android Kitkat 5 & Firefox 36.0.1 and I see the same behaviour as you described

  1. For DailyMotion I think this could be a bug in Firefox or more likely a bug in the way the video player was coded by the animeid web developers since DailyMotion.com videos work fine in fullscreen if you watch them from dailymotion.com
  2. For ios: this is of course coded for iOS (which uses the same browser engine as Chrome) so I am not surprised it doesn't work
  3. For Videobam - I have no idea why it takes so long to load. Might be a bug in Videobam or again the way the web developers have coded it.
  4. "I compare it with chrome android and for my surprise I'm able to watch the videos normally" - This is unfortunately not a surprise; this happens a lot because many mobile sites are coded by web developers to only work on Safari and Chrome and in doing so are not compatible with webstandards (we call this "webcompat"). I would suggest that you file a support request with animeid.tv to fix their coding and also that you file a webcompat issue at https://webcompat.com/
  5. "I have a doubt if Mozilla by default has installed flash player or not. And in the negative case: where can I get the apk?." - You are right, Mozilla doesn't install flash by default. Please install the flash player by following our instructions here: https://support.mozilla.org/en-US/kb/how-do-i-watch-flash-videos-firefox-android and here: https://helpx.adobe.com/flash-player/kb/installing-flash-player-android-devices.html

Sorry that I can't give you a definitive solution but hopefully the above will help a wee bit.

Cheers!

...Roland