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How do I get sync working after reinstall on android?

  • 2 uphendule
  • 13 zinale nkinga
  • 94 views
  • Igcine ukuphendulwa ngu Nchad

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I have been able to sync bookmarks across Windows devices and Android but recently had to reinstall Firefox on the Android device and now it will not sync. In settings the account seems correct and says it is syncing but nothing is actually being synchronised to or from the Android device.

Isisombululo esikhethiwe

HI Nchad, Since you reinstalled Firefox for Android, you may need to reconnect the account to that installation. How do I add a device to Firefox Sync?

Thanks

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All Replies (2)

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Isisombululo Esikhethiwe

HI Nchad, Since you reinstalled Firefox for Android, you may need to reconnect the account to that installation. How do I add a device to Firefox Sync?

Thanks

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All seems to be working now, as I had reinstalled on the android device that had updated to the new version of Sync and the Windows devices still had the older version. It needed a manual update to the new version on the Windows devices to get it working. I hadn't realised that Sync had to be manually updated on Firefox for Windows.