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https security error: Connection verified by a certificate issuer that is not recognized by Mozilla

Hello, I am running Firefox on a W10-Pro PC. I always click the lock to check certificate validation. In the last month I keep seeing "Connection verified by a certif… (閱讀更多)

Hello, I am running Firefox on a W10-Pro PC. I always click the lock to check certificate validation. In the last month I keep seeing "Connection verified by a certificate issuer that is not recognized by Mozilla".

When I click for more information I see that "Norton Web/Mail Shield" does not recognize the certificate issuer. When I click on Learn More it takes me to a Firefox site "How to disable the Enterprise Roots preference" I also checked W10 certmgr.msc and I see Norton is listed. Images included below. I would love to resolve this issue. Thank you for your time.

be4usay 於 12 個月前 詢問

be4usay 最近回覆於 11 個月前

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Enhanced Tracking Protection NOT Detecting Trackers on All Sites I Visit

Hi, I have come across an issue where the Enhanced Tracking Protection (ETP) feature has stopped working on every single website I visit. Every website I visit, the ET… (閱讀更多)

Hi,

I have come across an issue where the Enhanced Tracking Protection (ETP) feature has stopped working on every single website I visit.

Every website I visit, the ETP icon is greyed out and not detecting any trackers.

For instance, when visiting the independent website, the ETP icon usually glows blue to indicate there are trackers. However, now, it is just greyed out, which is incorrect.

So far, I have done the following troubleshooting steps to fix the issue, but I have had no success:

  • Uninstalled and reinstalled Firefox
  • Signed out and signed back in
  • Disabled and removed all extensions
  • Cleared cookies, cache, history, site settings, etc.
  • Opened Firefox in Troubleshoot Mode (with extensions disabled)
  • Deleted my profile/files and created a new one

I have also checked this article: https://support.mozilla.org/en-US/questions/1327504

Can someone please help me with this, as I have no idea what else to do to fix this issue?

I started Firefox from scratch with a new profile, and the ETP worked for a short period, but when I closed and restarted Firefox, it just stopped working on every single site - this keeps persisting.

Any help would be appreciated!

Anand Prajapati 於 2 年前 詢問

zeroknight 最近回覆於 2 年前

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Deceptive Site warning

When I try to go to my webmail I sometimes am presented with a Deceptive Site Ahead warning. I am quite happy that although the SSL might not be current that the website… (閱讀更多)

When I try to go to my webmail I sometimes am presented with a Deceptive Site Ahead warning.

I am quite happy that although the SSL might not be current that the website is safe for me to go there. How do I stop this annoying feature from activating?

Paul Barrow 於 1 年前 詢問

jscher2000 - Support Volunteer 於 1 年前 解答

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Firefox refuses to work for certain websites; what to do?

I keep experiencing this problem with different websites: Safari works, Firefox doesn't. Sample: I turned out the enhanced tracking protection, Privacy is set to Stand… (閱讀更多)

I keep experiencing this problem with different websites: Safari works, Firefox doesn't.

Sample: I turned out the enhanced tracking protection, Privacy is set to Standard for

https://search.ccb.state.or.us/search/default.aspx

I entered valid license numbers (230880, 239798). Firefox displays NOTHING, no error message. Safari displays the relevant info.

Why is this and what should I do if I want to continue using Firefox? Thanks.

Sue 於 1 年前 詢問

James 最近回覆於 11 個月前

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Popups for Smithsonian magazine

Popups for Smithsonian magazine keep appearing, sometimes 2 at a time, despite having popups blocked. I need them to stop. They are annoying and cover up content of web… (閱讀更多)

Popups for Smithsonian magazine keep appearing, sometimes 2 at a time, despite having popups blocked. I need them to stop. They are annoying and cover up content of web pages.

davidbullock.law 於 1 年前 詢問

jonzn4SUSE 於 1 年前 解答

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Enhanced Tracking Protection Blocks x.com in Windows

I've added https://x.com as an exception site but it is still blocked. This is outright censorship which is something [edited] do. Tell me how to fix your browser s… (閱讀更多)

I've added https://x.com as an exception site but it is still blocked.

This is outright censorship which is something [edited] do.

Tell me how to fix your browser so I may access x.com again or I stop using Firefox forever.

Taco X 於 1 年前 詢問

Kiki 最近回覆於 1 年前

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*Always* show password?

Is there a security setting that allows me to show all my passwords rather than having to toggle them on each time? I am a recluse. There's never anyone looking over my … (閱讀更多)

Is there a security setting that allows me to show all my passwords rather than having to toggle them on each time?

I am a recluse. There's never anyone looking over my shoulder. I just don't want to have to mess with it anymore.

If there isn't, could some kind developer please make an add-on?

I am using two computers: an iMac (late 2009) running 10.13.6 (High Sierra) and a Macbook Pro (13-inch, 2012) running 10.15.7 (Catalina).

Thank you!

K

khindall 於 2 年前 詢問

khindall 於 2 年前 解答

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Exception is not respected

I have included a website on the list of exceptions for deleting cookies when Firefox is closed. When I go to the website the icons on Firefox for it show "enhanced track… (閱讀更多)

I have included a website on the list of exceptions for deleting cookies when Firefox is closed. When I go to the website the icons on Firefox for it show "enhanced tracking protection off" and "You have granted this website additional permissions". This website uses cookies to recognize my computer and not to require a one time password. However, when I close Firefox despite the fact that the website is on the exception list, cookies are deleted and I have to keep re-entering the one time password. I did turn of the checkbox for deleting cookies when Firefox is closed and now I am no longer asked to enter the OTP after Firefox is closed.

I assume this is a bug. Does anyone else experience similar issues? Is anything I can do about it and be able to use the exception list as intended?

Thanks.

Sue 於 1 年前 詢問

jscher2000 - Support Volunteer 於 1 年前 解答

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Why Firefox labels Paypal as an unsafe site.

I've posted before but no answer as to why Firefox labels Paypal as an unsafe site. I don't know where to change settings to allow it without the warning. I've just ign… (閱讀更多)

I've posted before but no answer as to why Firefox labels Paypal as an unsafe site. I don't know where to change settings to allow it without the warning. I've just ignored the warning and continued but it is annoying.

eckuemmel 於 1 年前 詢問

eckuemmel 於 1 年前 解答

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Autofill address not working anymore

Autofill has been working perfectly fine until yesterday. There's not even a manage addresses in the privacy and security settings anymore. Autofill card still works, bu… (閱讀更多)

Autofill has been working perfectly fine until yesterday. There's not even a manage addresses in the privacy and security settings anymore.

Autofill card still works, but not addresses.

allanrivers99 於 1 年前 詢問

jonzn4SUSE 最近回覆於 1 年前

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credit card option on security settings

The credit card save/auto-fill option seems to have disappeared from the settings on Firefox. I previously had it set to 'off', but when there was an issue recently I fou… (閱讀更多)

The credit card save/auto-fill option seems to have disappeared from the settings on Firefox. I previously had it set to 'off', but when there was an issue recently I found the option was gone - although the about:config was still showing credit card options. Has this option been removed from Firefox now?

izne 於 1 年前 詢問

izne 最近回覆於 1 年前

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Decryption tool for passwords in Firefox

Back in November 2023 I had the misfortune of a software engineer not doing his job correctly and he reinstalled the OS on my laptop instead of repairing some software th… (閱讀更多)

Back in November 2023 I had the misfortune of a software engineer not doing his job correctly and he reinstalled the OS on my laptop instead of repairing some software that wasn't functioning correctly. Mercifully, I have had Microsoft support working on recovering my data, which has proved a tremendous task. 4 months and counting.


We have now finally managed to recover my passwords for my browsers, but they are encrypted. Microsoft Support have therefore asked if Mozilla do a decryption tool as they cannot open the file without it being decrypted first. If I was using Microsoft Edge, they would have been able to assist as that is a Microsoft product, but as Firefox is a third party application, they've asked for assistance. By the way, these are NOT scammers or hackers 'helping' me, but Microsoft support and I get everything emailed about our support etc.

Thanks in advance.

darrenallen73 於 1 年前 詢問

TechHorse 最近回覆於 1 年前

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Can't access camera in Firefox.

The camera won't turn on in the Firefox browser for Google Meet or Zoom. It says it can't find the camera or that it's turned off. I have checked my Windows 11 settings… (閱讀更多)

The camera won't turn on in the Firefox browser for Google Meet or Zoom. It says it can't find the camera or that it's turned off. I have checked my Windows 11 settings and desktop apps have access to the camera. I have also checked the settings for each of the sites and use of the camera and microphone are allowed. Autoplay is enabled too. The camera works fine in other apps and in other browsers.

Kirk Kettinger 於 11 個月前 詢問

Kirk Kettinger 於 11 個月前 解答

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Restricted sites, sites restricted by Mozilla - what are they?

Hello What are the restricted sites in the Firefox extension details? What are the sites restricted by Mozilla, as referred to on the page https://support.mozilla.org/p… (閱讀更多)

Hello

What are the restricted sites in the Firefox extension details? What are the sites restricted by Mozilla, as referred to on the page https://support.mozilla.org/pl/kb/dlaczego-niektore-dodatki-nie-sa-dozwolne-na-stronach-ograniczonych-przez-mozille?as=u&utm_source=inproduct#firefox:win10:fx135 ?

BoSz Poznan 於 7 個月前 詢問

Thomas 最近回覆於 6 個月前

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Primary Password issue

I am migrating to a new laptop. The new laptop keeps asking me for a primary password. I have never set one up. This issue doesn't happen on the old machine, only the new… (閱讀更多)

I am migrating to a new laptop. The new laptop keeps asking me for a primary password. I have never set one up. This issue doesn't happen on the old machine, only the new one. It also won't let me disable the pop-up that asks for the primary password. Please advise.

Lisa Corricello-McDowell 於 1 年前 詢問

Lisa Corricello-McDowell 最近回覆於 1 年前

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Since update: Firefox prevented this page from reloading error

Since the update I've had a few issues, most I was able to fix but this one eludes me. Opening up various news sites I get the "Firefox prevented this page from reloadin… (閱讀更多)

Since the update I've had a few issues, most I was able to fix but this one eludes me. Opening up various news sites I get the "Firefox prevented this page from reloading" error at the top and clicking allow does nothing. Anyone know how to get around this error? I'm not looking to totally disable the FF feature that prevents other pages from loading a different one, but just to browse the website after hitting 'allow'.

Thanks in advance.

w2dsx 於 1 年前 詢問

cor-el 於 1 年前 解答

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HTTPS-Only Mode seems to be permanently selected

Firefox was working well on HTTP websites until a few days ago, but now HTTPS-Only Mode seems to be permanent. Despite changing settings to 'Don’t enable HTTPS-Only Mode'… (閱讀更多)

Firefox was working well on HTTP websites until a few days ago, but now HTTPS-Only Mode seems to be permanent. Despite changing settings to 'Don’t enable HTTPS-Only Mode', when HTTP sites are selected I get the same message as for 'HTTPS-Only Mode'. Also, if I select 'Enable HTTPS-Only Mode in all windows' and add exceptions, I get the same result.

baritone2 於 2 年前 詢問

MarkRH 於 2 年前 解答

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Blurred website

I loaded the postcode lottery website but it's completely blurred. I last checked the same website last month, and it worked fine. I have cleared the cookies from Firefox… (閱讀更多)

I loaded the postcode lottery website but it's completely blurred. I last checked the same website last month, and it worked fine. I have cleared the cookies from Firefox, but the result is the same. It appears clear for a moment, then blurs. No pop-ups asking to accept cookies. It works fine using Chrome. Any idea why Firefox won't display it properly? It loads the National Lottery website, so it's not about gambling sites I guess.

abnaeb 於 1 年前 詢問

abnaeb 於 1 年前 解答