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[Sorry. We’ve locked your account.] Brand new account got locked because I couldn't receive the confirmation e-mail as the e-mail was still unusable

Today I switched the Firefox Sync account from old one to new one (just personal hobby, won't use the old e-mail anymore). I received this message: "The confirmation emai… (閱讀更多)

Today I switched the Firefox Sync account from old one to new one (just personal hobby, won't use the old e-mail anymore). I received this message: "The confirmation email we sent to ******@********* was returned and we’ve locked your account to protect your Firefox data. If this is a valid email address, let us know and we can help unlock your account." because the new e-mail was inactive for 48hrs so. It was my bad, I registered the new e-mail to Firefox Sync not long after it was made, so I have to wait for 48hrs till it is usable (provider's policy). Err... I'm not sure if the e-mail I wrote got auto-censor or not, so I censored it myself. I can give it to you whom concern later, if necessary. But I don't get the point here. How can you protect my Firefox data if it is just a whole new account that even not login successfully first time, still waiting for e-mail verification?

ftwh 於 4 週前 詢問

Emre Turunç 最近回覆 於 5 天前

  • 已解決

Bookmarked file (*.pdf) will not open with Acrobat

In the past, I have bookmarked frequently used pdf's. Retrieving the bookmark always loaded the file into acrobat. Now, however, the file is loaded into the Firefox pdf… (閱讀更多)

In the past, I have bookmarked frequently used pdf's. Retrieving the bookmark always loaded the file into acrobat. Now, however, the file is loaded into the Firefox pdf reader. If I open the pdf from windows explorer it opens into acrobat. Is there a way to go from bookmark to acrobat?

kkayser 於 3 週前 詢問

jscher2000 於 2 週前 解答

  • 已解決

Firefox browser sync reset

I had established and used a Firefox sync account. I had problems with my configuration so i disconnected my main computer and my laptop from logging in. I now wish to es… (閱讀更多)

I had established and used a Firefox sync account.

I had problems with my configuration so i disconnected my main computer and my laptop from logging in.

I now wish to establish the FireFox configuration on this computer as the template configuration, but if i log into the account i fear that those existing settings that contained fault somewhere are going to start downloading and over-riding these settings.

Would anyone out there be so kind as to advise how i can safely accomplish this while using my existing credentials, and if not possible, the least complicated alternative?

Thank-You for considering my problem!!!

brucemc777 於 2 週前 詢問

cor-el 於 2 週前 解答

  • 已解決

Yahoo hijacked Google Search in Firefox

A pop-up showed up while I was in Firefox. I thought it was from Firefox, looked official, etc., and wanted to update Flash. I continued with it only to find out it was Y… (閱讀更多)

A pop-up showed up while I was in Firefox. I thought it was from Firefox, looked official, etc., and wanted to update Flash. I continued with it only to find out it was Yahoo hijacking Google Search in Firefox. The pop-up showed up again (see image). I've tried to find out how to remove Yahoo from Google Search through Firefox where it occurred, but everything I read just sends me in circles. Hopefully, you've tacked this problem and have answers.

marciastutzman 於 2 週前 詢問

FredMcD 於 2 週前 解答

Yahoo hyjacking my google searches.

Every search I perform using google is being hyjacked by yahoo. I have read that many other users are having the same problem. I have tried to follow the steps to remove … (閱讀更多)

Every search I perform using google is being hyjacked by yahoo. I have read that many other users are having the same problem. I have tried to follow the steps to remove the add-on or extension but when I click on "add-ons" or extensions from the menu it just opens a new blank tab in my browser. When I click on search in the preferences menu, google is the only search engine checked in all of my selections. Please help me get rid of the yahoo search.

markdbrown 於 1 週前 詢問

jscher2000 最近回覆 於 1 天前

Need current beta channel profile on release channel Firefox

I am trying to keep a work (Windows 10) and home computer (Mac/Mojave) in sync for my Firefox settings. I have long been on beta update channel at home (now 80.0b3) but … (閱讀更多)

I am trying to keep a work (Windows 10) and home computer (Mac/Mojave) in sync for my Firefox settings. I have long been on beta update channel at home (now 80.0b3) but work machine is locked down to release version only (not sure which one that is).

I get the following error when I try to sync or open a release channel version of Firefox

"You've launched an older version of Firefox.

Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this version of Firefox."

This error dialog offers no options for 'override'.

I need my current user profile to work across platforms and on release channel. I have customizations that I cannot recreate because FF made it too hard to find out how to recreated long-ago and necessary modifications (like killing that bleeping 'throbbing' tab slider that I cannot cope with....and others I don't even know how to describe.

I don't care about bookmarks and browsing history--I never save history and I know how to export, save, and reimport bookmarks.

I care only about my about:config, userchrome and prefs.js and the like.

How can I get around this BUG?

And: am I the only one who thinks the throbbing slider on the loading tabs is the creation of the devil? I can't avoid getting distracted by it--the visual noise is intolerable especially in a work environment.

Foxfree99 於 1 週前 詢問

Default browser

Since the last update my default browser is Yahoo, and the list in Preferences contains only BrowserDefault and PlaySearchNow. I am getting really skeptical about any ne… (閱讀更多)

Since the last update my default browser is Yahoo, and the list in Preferences contains only BrowserDefault and PlaySearchNow.

I am getting really skeptical about any new updates from you guys.

How do I get my list of browsers back, specfically Google?!

Crothlind 於 1 週前 詢問

cor-el 最近回覆 於 1 週前

command + C

Hello! I want to start using firefox instead of chrome, but there is a strange problem — i can't copy. Command+C doesn't work, I can do it only by right click or if I cho… (閱讀更多)

Hello! I want to start using firefox instead of chrome, but there is a strange problem — i can't copy. Command+C doesn't work, I can do it only by right click or if I choose "copy" from "edit" in menu bar. But of course i used to command+C. Everything good with other shortcuts. What could be the problem?

sairenso 於 6 天前 詢問

cor-el 最近回覆 於 6 天前

Firefox can't update to the latest verion.

I am getting this message:"Firefox can't update to the latest verion.". While automatic updates are enable. I don't know why firefox refusing to update. Thanks for answe… (閱讀更多)

I am getting this message:"Firefox can't update to the latest verion.". While automatic updates are enable. I don't know why firefox refusing to update. Thanks for answer.

empleat 於 6 天前 詢問

empleat 最近回覆 於 5 天前

Loss of Java with latest FF 79 upgrade

After installing FF 79, we lost the ability to properly view material that require Java script. We verified that Java script was still enabled - it is. Chrome works perfe… (閱讀更多)

After installing FF 79, we lost the ability to properly view material that require Java script. We verified that Java script was still enabled - it is. Chrome works perfectly on the same items. This situation created an unknowing error on our part, in that, trying to go back to 78.02, we ran into a compatibility issue with the profiles folder / files. Saving the profiles in 79 stamps them accordingly, and will not allow that folder to be used on 78.02. That unleashed 2 day's worth of struggle to get back to 78.02 with everything we had customized, plus our bookmarks. We found this compatibility issue very hard to crack using the FF help system, but eventually we succeeded by manually creating a "new folder", and copy / pasting all the files, deleting the compatibility.ini. We then invoked this default New Folder and got back to normal. And yes, Java-based items are working normally again. There seems to be no grumbling on the web (at least, as yet) about what we regard as a bug, but we did waste a couple of days on this, and are now carefully "Not now"-ing the update to 79 message, until more info is available and a fix is offered.

rnjbailey 於 6 天前 詢問

the-edmeister 最近回覆 於 5 天前

  • 已解決

Dropping from Beta to release channel

I am stuck between two machines and can't stay on beta updates anymore because FF won't let me sync my profiles anymore. If I can't migrate my beta channel profile to t… (閱讀更多)

I am stuck between two machines and can't stay on beta updates anymore because FF won't let me sync my profiles anymore.

If I can't migrate my beta channel profile to the release channel, how can I quit beta updates until the release channel catches up to me?

FF preference selected is 'download updates but let me install them' but really there is no choice. It installs and next opening of FF it is automatically installed. I already changed about:config preference for update channel to 'release' but FF merrily kept on with beta channel updates.

I need my beta channel profile customizations--varied management of permissions and add-ons and passwords on dozens of sites, customizations to stop the blinking and autoplay and movement and noise.

But: FF won't let me keep them if I go back to release.

So: how can I force FF to stop updating while the release channel catches up?

Mac/Mojave Beta channel 80.something, need to sync with release channel 79

Foxfree99 於 6 天前 詢問

cor-el 於 5 天前 解答

How to delete synced tab on other device?

I have alot of open tabs on mobile phone and want to view - and then delete - each of the tabs on my desktop because it's massively slowing down my mobile. I am able to … (閱讀更多)

I have alot of open tabs on mobile phone and want to view - and then delete - each of the tabs on my desktop because it's massively slowing down my mobile. I am able to open on my desktop the synced tabs - although I can only open them either one-by-one, or the entire lot of 1,000 of them - but cannot seem to delete singular ones or a few tabs at a time when are no longer needed. Is there a way to delete a synced tab individually from a connected device that's NOT the device where the tab is currently open/ originally saved? Thanks!

berie376 於 5 天前 詢問

Browser Trouble

I have AT&T internet just started 24 hours ago...i get this message from time to time???....and i am not sure why??? Hmm. We’re having trouble finding that site. We … (閱讀更多)

I have AT&T internet just started 24 hours ago...i get this message from time to time???....and i am not sure why???


Hmm. We’re having trouble finding that site.

We can’t connect to the server at support.mozilla.org.

If that address is correct, here are three other things you can try:

   Try again later.
   Check your network connection.
   If you are connected but behind a firewall, check that Firefox has permission to access the Web.

Stingman1 於 5 天前 詢問

How to use custom system fonts on Firefox Developer?

Hello there, I've recently switched from Firefox to Firefox Developer. I've noticed that while in FF, I am able to change the default fonts (such as San-Serif font to Int… (閱讀更多)

Hello there,

I've recently switched from Firefox to Firefox Developer. I've noticed that while in FF, I am able to change the default fonts (such as San-Serif font to Inter, and Monospace font to Monaco), but in FF Developer, I am unable to change the fonts to anything but the defaults. Can someone help me fix this issue, or is this issue a feature of FF Developer edition?

Thanks a lot, dodeca12

dodeca12 於 4 天前 詢問

cor-el 最近回覆 於 1 天前

Menu Bar with a Unified Look Possible?

Firefox 78.1 ESR W7 Is there any way to get the menu bar to have a unified appearance? Solid background mixed with a transparent one is not very nice looking. It would l… (閱讀更多)

Firefox 78.1 ESR W7

Is there any way to get the menu bar to have a unified appearance? Solid background mixed with a transparent one is not very nice looking. It would look much better if the solid background were also transparent. Anyone have a .css or other solution?

click-click 於 4 天前 詢問

click-click 最近回覆 於 3 天前

firefox dosen't play sound

on all websites, when I play a video/song, it is always muted, even if my volume is up. On chrome and safari, the same videos play sound, so its a problem with firefox … (閱讀更多)

on all websites, when I play a video/song, it is always muted, even if my volume is up. On chrome and safari, the same videos play sound, so its a problem with firefox

kevinyuan0522 於 4 天前 詢問