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  • 已解決

Keep getting message "Failed to check for updates."

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until … (閱讀更多)

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until now. The message "Failed to check for updates." is shown in the About screen. I have uninstalled and re-installed Firefox with the same results. Have also un-installed Firefox, un-installed Mozilla Maintenance, then removed Firefox data from App Data folder in user directory, then re-installed with the same results. Also, now when I access a local media server, I keep getting the message "Firefox is installing components needed" and that never goes away. Any ideas?

R_Welsh 於 1 週前 詢問

R_Welsh 於 1 週前 解答

  • 已解決

Firefox opens a new "error" tab every time I click on something

Hello, sadly I have the problem since a few days that firefox opens a new tab with the same error every time I google something or click on a new page/subpage etc. The UR… (閱讀更多)

Hello, sadly I have the problem since a few days that firefox opens a new tab with the same error every time I google something or click on a new page/subpage etc. The URL on the error page is all the time "https://0.0.0.1/" mentention of course a page loading error. I don't know why firefox keeps oppening new tabs with this URL. I allrady tried to use the clearing function and even reinstalled the software, nothing worked. Maybe somebody can help me solving this problem, it is very annoying to have multiple new error-tabs per minute in a normal work flow. Thanks and best regards, Thomas

Thomas12345 於 1 週前 詢問

zeroknight 於 1 週前 解答

  • 已解決

failed to check for update

Recently Firefox always has the error "failed to check for update". I have tried restarting my pc and running as admin. I am on windows 10. I have been able to manually … (閱讀更多)

Recently Firefox always has the error "failed to check for update". I have tried restarting my pc and running as admin. I am on windows 10.

I have been able to manually install the latest version by installing it over the top of my current install, how can I fix the error to be sure that my browser will auto update?

Thanks

ETERNALVOID 於 1 週前 詢問

James 於 1 週前 解答

  • 已解決

File not downloaded: Potential security risk - Allow download don't work

Hi! On the latest version Mozilla Firefox 125.0.1 when i download .docx files i get the message 'File not downloaded: Potential security risk.' I select Allow download an… (閱讀更多)

Hi! On the latest version Mozilla Firefox 125.0.1 when i download .docx files i get the message 'File not downloaded: Potential security risk.' I select Allow download and the file downloaded can't be opened.

Thanks!

Laurentiu Marin 於 1 週前 詢問

Laurentiu Marin 於 1 週前 解答

Download new version nag

I have been getting the "new version available, download now nag for over 2 weeks, and I have the latest version. Still get this issue repeatedly every day. Starting to b… (閱讀更多)

I have been getting the "new version available, download now nag for over 2 weeks, and I have the latest version. Still get this issue repeatedly every day. Starting to become an every hour nag to update and install latest version of Firefox. Refuse to use Microsoft Edge or Chrome, and will switch off Firefox too if not rectified.

Grizz B 於 1 週前 詢問

James 最近回覆於 1 週前

  • 已解決

After updating to 125.0.1, checking for updates fails.

I recently updated to 125.0.1 and now get 'failed to check for updates': - when I manually check (help > about Firefox) (see image) - in 'settings' it also shows 'fail… (閱讀更多)

I recently updated to 125.0.1 and now get 'failed to check for updates': - when I manually check (help > about Firefox) (see image) - in 'settings' it also shows 'failed to check for updates' (see image) I never had such a problem with previous versions; any suggestions?

o.damen 於 1 週前 詢問

o.damen 於 1 週前 解答

Firefox extremely slow to load pages or connect to Web sites after startup - Follow-Up

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last proc… (閱讀更多)

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last process could really fix the issue. It didn't, not always. Over the years, there have been times when the issue would still pop up, but not as often as before (2022 and earlier).

I have a feeling that during an issue, FF is having difficulty setting up shop after starting up. Consequently, it is spending more time before it could become prepared to connect to the Net. I've come up with another "solution," which is deleting (or moving out) xulstore.json in the profile folder after exiting or before starting FF. You can create a batch command or script to execute the process.

So far, FF is connecting immediately after startup.

mobilesuit 於 1 週前 詢問

mobilesuit 最近回覆於 5 天前

Microphone very quiet when Firefox uses it on Mac

Running Firefox 125.0.1 on MacOS 14.2.1, all audio input is very quiet for all applications, not just Firefox. Experiments I ran: people can barely hear me in Google… (閱讀更多)

Running Firefox 125.0.1 on MacOS 14.2.1, all audio input is very quiet for all applications, not just Firefox.

Experiments I ran:

  • people can barely hear me in Google Meets
  • microphone works great in Quicktime (making a recording) when Firefox is running but not receiving audio input
  • microphone is very quiet in Quicktime when running a Google Meet in Firefox
  • microphone is very quiet in Quicktime when running a discord voice channel in Firefox
  • microphone works great in Quicktime when running Google Meet in Chrome

This started maybe ~3 months ago for me. I'd love to see a fix, since Firefox is my favorite browser in most other ways - otherwise I'll have to give up and switch to Chrome at long last :'(

m.w.loncaric 於 1 週前 詢問

  • 已解決

Firefox is not checking for updates and will not auto-update

For the past week, my browser does not auto-update. I have to download the update and re-download the browser. I went into the settings and found the update section and … (閱讀更多)

For the past week, my browser does not auto-update. I have to download the update and re-download the browser.

I went into the settings and found the update section and when I clicked "Check for Updates", it kept saying "failed to check for updates". I tried with my proxy-settings on with VPN on, proxy-settings on with VPN off, proxy-settings off with VPN on, proxy-settings on, with VPN off.

This is in my personal laptop, where I am the only and admin profile.

My Firefox used to to auto-update but now it keeps saying I need to download the update, but my browser can't even tell if I have the most current version or not.

Charitea “profaniTea” Fox 於 1 週前 詢問

James 於 1 週前 解答

Firefow shortened amount of available homepage shortcuts

Firefox decided to remove the total amount of homepage shortcuts. For months, it allowed for 4 rows and 8 columns, with blank "Add Shortcut" shortcuts. This allowed me to… (閱讀更多)

Firefox decided to remove the total amount of homepage shortcuts. For months, it allowed for 4 rows and 8 columns, with blank "Add Shortcut" shortcuts. This allowed me to organize or split my shortcuts better. This morning, it decided to move all shortcuts together. As per the "Before" and "After" screenshots attached.

Usual disclaimers: Firefox 125.0.1 (64-bit) on Windows 10 No Config edits No extensions currently installed manipulate, affect or otherwise influence shortcuts

Please advise.

RC PD 於 1 週前 詢問

zeroknight 最近回覆於 1 週前

  • 已解決
  • 被鎖定

Address bar suggestions suddenly wrong

As of an hour ago suddenly all of the usual suggestions and autofill with bookmarks in my address bar are wrong and out of order. I didn't close out of or update Firefox,… (閱讀更多)

As of an hour ago suddenly all of the usual suggestions and autofill with bookmarks in my address bar are wrong and out of order. I didn't close out of or update Firefox, I was just browsing online. I didn't change anything in my settings or have opened that up in days at the minimum. I cannot figure out how to either revert back or tell Firefox to not show me these choices so I can get my old ones.

I'll give an example: When I typed in "ma" it would show me mangadex.com, which I often go to. Now when I do it not only is 5th on the list it shows up and fills in "https://www.manticgames.com/", which I don't have that specific page bookmarked. I have "https://www.manticgames.com/games/kings-of-war/" bookmarked, but not that homepage. But now all of a sudden it is showing me the homepage of that site when I begin to type in "ma".

This is incredibly irritating and I have no idea why it's doing this at me out of nowhere. I don't want about anything showing up besides my bookmarks and specifically only the pages I bookmarked.

konahrik20 於 1 週前 詢問

zeroknight 於 1 週前 解答

  • 已解決

Incredible slow download speeds with 999Mbps connection (below 15Mbps)

Just recently Firefox seems to have its downloads capped at 15-16 meg speedtests show the full 1Gig speed OPERA AND EDGE both download at the full 999 megs but firefox … (閱讀更多)

Just recently Firefox seems to have its downloads capped at 15-16 meg speedtests show the full 1Gig speed OPERA AND EDGE both download at the full 999 megs but firefox has recently stopped downloading any faster then 19 meg

what in firefox could be causing this its not happening in any other browser.

firefox2776 於 1 週前 詢問

firefox2776 於 1 週前 解答

  • 已解決

New tab requires a click into search bar to type

Hello, When i create a new tab (cntrl + T) I can no longer just start typing and have that be a google search. Now I need to manually click in the search bar. Is there a … (閱讀更多)

Hello, When i create a new tab (cntrl + T) I can no longer just start typing and have that be a google search. Now I need to manually click in the search bar. Is there a way to enable it so creating a new tab automatically puts the text into the search bar field?

Not sure why this stopped working, maybe a recent update. Thanks for your help.

Evan Griffith 於 1 週前 詢問

jscher2000 - Support Volunteer 於 1 週前 解答

YouTube

After years of accessing www.youtube.com with Firefox with no problem, the website is no longer accessible as of yesterday. When I point my browser to that URL, I get a … (閱讀更多)

After years of accessing www.youtube.com with Firefox with no problem, the website is no longer accessible as of yesterday. When I point my browser to that URL, I get a screen with greyed out video previews, greyed out titles, greyed out account access and a search window that does not do anything. I can access YouTube just fine with Safari. I've cleared my cache. Please advise.

Jim

jwhawkins 於 1 週前 詢問

cor-el 最近回覆於 1 週前

Change Firefox filename pattern for Take Screenshots

Firefox can take screenshots of pages or screenshots of custom areas of pages. According to the documentation, when we download the image, the filename should follow the… (閱讀更多)

Firefox can take screenshots of pages or screenshots of custom areas of pages.

According to the documentation, when we download the image, the filename should follow the pattern: Screen Shot yyy-mm-dd at hh.mm.ss.png. If I use the :screenshot at the console, the pattern works as documented.

But Firefox is using a different pattern when I choose Take Screenshot from the context menu. The pattern includes the page's title. Example: Screenshot 2024-04-14 at 18-35-16 General ‹ Settings ‹ Geomaster Lda — WordPress.png.

Since the page title can have non common filename characters, I have problems with such filenames. My uploads to MediaWiki fails with such filenames. I know I can report or improve MediaWiki, but my question here is quite simple.

Can I change the Firefox's default pattern for Take Screenshot's downloads?

Jorge Gustavo Rocha 於 1 週前 詢問

jonzn4SUSE 最近回覆於 1 週前

import data from my old pc to my new pc

i am setting up a new laptop and trying to import all my current data from my old pc. Nothing is right. It imported alll the shortcuts on my toolbar from years ago. None … (閱讀更多)

i am setting up a new laptop and trying to import all my current data from my old pc. Nothing is right. It imported alll the shortcuts on my toolbar from years ago. None of these are the current bookmarks from my old pc. ive tried syncing, importing again, nothing works. my bookmarks on my side bar are years old. I dont have ANY of these on my old pc as i deleted them years ago. what the heck is happening and how do i get my new pc browser to look exactly as my old pc looks. This is very frustrating. I have over 500 bookmarks on my sidebar. it looks like every bookmark i have EVER used. This is ridiculous.

jkhcast 於 1 週前 詢問

cor-el 最近回覆於 1 週前

"Intelligent Work" graphic keeps popping up on my screen

When I have the Firefox browser open, every time I click away from it to another open window I get this stupid graphic that pops up near the bottom right corner of my scr… (閱讀更多)

When I have the Firefox browser open, every time I click away from it to another open window I get this stupid graphic that pops up near the bottom right corner of my screen that says "Intelligent Work" and rotates through three different images. It is really irritating and I can't figure out how to make it go away. This is a new computer and I only installed the Firefox browser this week. It only happens when I click off of the browser to any other window.

davebrown1040 於 1 週前 詢問

firefox

when I click on the firefox icon to load it takes me to my home page, but within 20-30 seconds it loads firefox again. it is very frustrating when I.m starting something … (閱讀更多)

when I click on the firefox icon to load it takes me to my home page, but within 20-30 seconds it loads firefox again. it is very frustrating when I.m starting something and firefox loads again taking me back to home page. I have to go down to the bottom and click off the second firefox. I don't know how or why this started. Thanks for any help.

jimi1952 於 1 週前 詢問

zeroknight 最近回覆於 1 週前

  • 已解決

Unable to install any extensions.

When trying to install any extensions on either the Mozilla Addons website or directly via the Extension settings, it fails to do so. I've attached a screenshot of the M… (閱讀更多)

When trying to install any extensions on either the Mozilla Addons website or directly via the Extension settings, it fails to do so.

I've attached a screenshot of the Mozilla Addons website when it fails to install the extension. On some other addons that I've attempted in the past, it just shows the throbber forever.

I have checked the Multiprocess Browser Console and it says that it fails to move the file because it's locked (NS_ERROR_FILE_IS_LOCKED). I have also attached a screenshot of that.

Kate 於 1 週前 詢問

Kate 於 1 週前 解答