Firefox 技術支援討論區

Firefox browser, v123.0.1, 64-bit. windows 10 Pro, 22H2.

Hello, this may not be a problem with Firefox itself at all, but I'd like to try to understand what the cause of the problem I and others are having.

I have Norton 360 installed, in this Windows 10 computer and like to use Firefox for internet browsing, it has always served me well.

I also have Norton Safe Search integrated/add-on to Firefox. This puts a red, green, or gray check mark at the end of each link that comes up during a search and has always worked before.

Recently, I've noticed that such check marks do not appear at all when doing a search with Firefox, but they are present when I do searches with MS Edge.

I am searching for a solution here, and also in the Norton Community. There are others there who have stated they are having the same problem.

Has anyone here heard of this before, would you have any suggestion as to what may be causing the lack of the Norton Safe Search check marks in Firefox searches?

Any input/suggestions would be welcome.

When photos, videos, or websites are linked on a FB comment, it used to display a thumbnail preview below the comment. Now it just shows the link. On mobile, the preview appears. So I'm thinking a setting got changed on the desktop version.

Does anyone know what the issue is and how to correct?

I was able to open reddit.com without any problems earlier, but recentrly I'm not able to load it up anymore. The loading screen is eternal and it doesnt show any kind of error (unless it tries to connect for too long like a couple of minutes, then the error does shows up). The site still sends me notificarions through the browser though. Any other site loads up without a problem. I tried to use methods mentioned in the help article (turned off proxy, turned on network.dns.disableIPv6, deleted cookies and cache). In other browsers (Edge, for example) reddit.com loads just fine. Please help me if you can.

For some time now, I've been experiencing the following issues with PiP:

• The floating window opens in a random (and annoying) place and does not place itself automatically on the lower right corner as it used to (where I always move it, so it has no memory as it used to)
• It's impossible to keep the "always on top" mode on by default, and I have to do it every single time
• When I toggle windows, the PiP window is always the next one, even when it was not the one I switched from, and I have to always toggle twice for switching between two windows when I have a 3rd PiP window
• When I change language using the keyboard shortcut, it changes the language on the PiP window, and I have to use the language icon bar. Then, the PiP window becomes activated, and I have to toggle back to the window I was working on before (on which I wanted to change language). I have the "separate languages for separate windows" option activated.

It's been some months now, and all those things were working before an update but never came back...

Does anyone know if there's a way of fixing these issues? I've tried things I found online but nothing seems to work.

Many thanks

Why are my bookmarks all of a sudden not working anymore.

Selecting the saved bookmark from DudkDuckGo or Firefox does not load the page.

Did i change a setting accidentally/

Did Mozilla change the functionality?

What's going on?

Thanks for your help.

Note: I can access the page by going directly to its URL ... but what's the point of bookmarks if that is necessary?

Thx. again.

Rob Kuhn

When I press the pause button on my keyboard, it doesn't stop the YouTube video like it used to. I'm not sure why it stopped working. I've checked the key, and it works fine in Chrome.

My sign-in ID is aaaan email that has been cancelled. As long as they don't asl me to retrieve any codes oranything it works of course. If anything is sent to that email I can not retrieve it. Usually kepping me out of Fire fox. I need to see if amyonr know how to change your sign-in ID>

Thanks Paul

Speedometer2.1 My Firefox Score: 161 My Chrome Score: 380

why im missing? its normal? same hardware, no extensions.

how can i increase my firefox score?

i have Ryzen 5600 CPU and Radeon 6600 VGA and M2 SSD

Hi. with Firefox not able to get default colors on twitter. With other browser no problem - i've got default colors All Extensions disabled, restarted - but no change

The file icons on by desktop were always the standard color but now the are blue and white why did this happen. I know I can change each one back individually but how can I change them in mass.

hi the translate fucion in firefox is vry usefull, but i want to NOT TRANSLATE ANYTHING EXCEPT sites i select only

i.e. surfing around german site.. .leave it german, but i if i am interest in "german.de/talkshow" select it and translate only this

i see option to translate EVERYTHING and use some exception, but its the opposite of what looking for

thanx christos

Since upgrading to the last version, 125.0.3 I'm getting tab crashes. Is there any way to go to a previous version? I have not had any issues with the websites I'm visiting until this new version of Firefox.

Hi!

I'm trying to determine if I'm having a Firefox issue or not. I've been using Firefox for many years and frequently use private windows.

I've got a new laptop with Windows 11 and have been noticing that my private windows are sometimes closing unexpectedly. After which, I can't get my tabs back. This has only happened with private windows, and not regular windows.

Is this an issue that's being reported in the community? Thanks.

'bold text'bold text FIREFOX NO LONGER WORKS WHEN YOU CLICK ON THE LEFT ARROW TO MOVE TO ANOTHER ARTICLE. I HAVE PAGES & PAGES BEHIND THE NEW ONE IT ALSO HAS A BLUE LINE UNDERNEATH THE ICON THIS HAPPENED ONCE BEFORE & I FOUND A WAY TO FIX IT, AFTER WELL OVER AN HOUR WORKING ON IT i CAN'T I WANT TO DELETE IT

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last process could really fix the issue. It didn't, not always. Over the years, there have been times when the issue would still pop up, but not as often as before (2022 and earlier).

I have a feeling that during an issue, FF is having difficulty setting up shop after starting up. Consequently, it is spending more time before it could become prepared to connect to the Net. I've come up with another "solution," which is deleting (or moving out) xulstore.json in the profile folder after exiting or before starting FF. You can create a batch command or script to execute the process.

So far, FF is connecting immediately after startup.