Firefox 技術支援討論區

My M-1 MacBook Pro has been running warm since I installed Firefox 116.0.3 (64-bit).

EtreCheck Pro reports that "plug-in container.app" is a runaway process.

When I show package contents for Firefox, I can see "plug-in container.app" in the MacOS folder.

Will there be an update soon to correct this problem? Firefox is my primary browser. I work in the SaaS industry and have to run a browser 24/7.

Since a week or two my Firefox tabs are crashing more and more often. At work on MacBook and at home on PC.

Deleting the cache and cookies and even starting in Safe Mode are not helping - in fact while writing this very message had 5 crashes meanwhile!

Don't know if you can access the crash report: https://crash-stats.mozilla.org/report/index/4cd570db-d90d-4fcb-aee6-0a1660230818

Every other search I do a Redirect Notice pops up. How do I get rid of this. Have used MS Edge and this browser does not have the problem, I am reluctant to transfer to Edge but will if I can't resolve this issue.

New York times articles briefly load and then disappear on one iMac. I think it is associated with the fact that the New York Times ads are missing or haven't loaded on that iMac. On our other iMac, New York Times articles load fine and the ads are present. I've looked in the Firefox settings on both and can't find any significant differences differences that would create this problem.

Hi Mozilla Team,

I recently had a catastrophic issue with my computer and had to do a factory reset. I was removing my dead name from my folder structure and profile on my machine, and this caused it to bork...I know even my silicon hardware is transphobic *sigh*. I know there are articles talking about this issue, and I know for security and privacy your policy is that all bookmarks are lost with a password reset.

However, these bookmarks are very very invaluable, and contain so much information regarding my transition, my career, etc. I just really would love to try and find a way to recover these if at all possible. I know you and your team make recovery possible in an slew of ways, and I really don't know if I set any of those up. I thought I might of, but I am still picking up the pieces from this reset. I know I should have been more proactive about recovery and really thought I was, and I am really kicking myself for not being more explicit/diligent.

I am happy to go through any verification process. I know you have policies for a reason, but I can't just give up on so much important information. There is a years worth of memories during a time, where memories and identity are shifting. I am literally begging to not lose this data.

Best, Jean Ferrante

In this website, written in markdown if I'm getting this right, the equations are not displaying in my browser.

My browser is displaying corretly all the examples in the other questions on math rendering, and also in similar books (here, here).

I've deleted cookies and cache, disabled extentions/adblocker, tried safe mode, without any change.

I have the same problem with all Edge and Chrome too and even on another computer. I thought the problem was in the website but the equations are rendering fine when I test them on https://www.browserling.com/.

Thanks in advance for any help :D

Sorry, I know this is off topic, but I can't find how to edit a post after I posted it.

The usual way is you click on the three dots (upper right) and you get an EDIT option. All they do here is offer an option to QUOTE the post.

Also - while I have you: Posting links: I posted a couple LOCAL LINKS as I have a couple of threads and they appeared but when you clicked on them `404 - not found`.

I imported bookmarks from Chrome. I used it for a long time, so I've got 600-some-odd bookmarks in a lot of subfolders. Nested folders are the only way I find what I need.

I followed this advice https://support.mozilla.org/en-US/questions/1366211 - I bookmarked the page. - I "edit bookmark," highlighting the parent folder that's visible on the bookmarks bar. - I click the right-most down arrow. That displays only directories visible on the bookmarks tool bar. - The right-most arrow operates as a toggle between showing the desired parent directory only all of the parent directories visible on the bookmarks tool bar.

In case it matters, I uninstalled and reinstalled Firefox this week, so it's up to date.

Several times over the past couple weeks, I click on a Google search result, look at the page, decide it's not exactly what I'm looking for and go to hit Back. Except it's grayed out! I click and hold on the back button and no history pops up!

Even stranger, when I go to History, the search is there! It's like the link not only opened in a new page, but closed the old one!! Is this Firefox doing this to me, or Google's nasty tracking links? Am I the only one?

I use FF 116 on windows 11. For months, I have had problems logging in to web sites. At first I thought the problem was with the web site, but I have come to the conclusion it is an FF problem. GlobeandMail.com, gem.cbc.ca and rbc.com for example ask for me to log in. I go through the steps giving my password and login name and the web site seems to accept these without complaint but it continues to want me to log in. I end up having to use Edge which works fine. Is there a solution?

I know the answer to this is probably going to be along the lines of this is not possible, but I thought I'd ask anyway since none of the information is entirely clear. Or answers my exact question.

I have one desktop install of firefox and I have two android ones. I have all three synced to one firefox account, so it's easy to grab links I saved while wiki diving on something. While this works perfectly for the desktop side of things, the mobile side is where the issue arises.

Currently all my bookmarks from both mobile firefox accounts are merged into one long set, regardless of device. While the desktop ones have their own folder. Is there a way to keep the bookmarks from each device in their own separate folder? Like say instead of having one big mobile bookmarks folder, having one named DeviceX, and the other DeviceY?

It's still semi functional on desktop where I have more screen real estate and have to deliberately go to the mobile bookmarks folder, but on the phones it can be confusing when a set of bookmarks from device 1 mixes randomly into those of device 2. As it can become a lot harder to keep track of things.

Now I know one can turn off syncing of bookmarks. This is not what I'm looking for as I do still want to be able to share them between all three devices. Just have them more organised.

I also know one can make different accounts for say work or personal, but again I want them all to sync, just not mix them into one list.

So in short is there a way to be able to have two android devices into a threeway sync and keep the bookmarks separate? Or is my only option the round abound way of making subfolders and hope I remember to save in those?

Thanks either way.

I seem to remember that there was a setting to open with a standard set of sites, selected by me. I may be mistaken but it is a pain to keep opening these everytime I log on. Any help would be appreciated. Thanks in advance.

Using MX-21.3_ahs_x64 Wildflower. Since upgrading Firefox to version 116.0.3 all links within www.onlinetvrecorder.com do not work anymore. No messages, no hints what happened, just not working. Vivaldi has the same problem, Chrome works. I have asked in mozillazine, but did not get an answer.

Hello, Firefox friends!

I'm having some issues with Firefox on my Ubuntu system and I'm really hoping someone can help me fix them.

   Problem with Downloads: When I try to download something and click on a link, a new tab opens. But then it immediately closes and nothing downloads.

   Button Issues: Some buttons within Firefox just don't seem to work.

I've tried a few things already:

   Checked for Firefox and Ubuntu updates
   Ran Firefox in Troubleshoot Mode
   No antivirus because I'm on Ubuntu

If anyone has faced similar issues or knows how to fix this, please help!

Thank you so much!

Hi, I have tried to create a google account two times. Each time Firefox didn't save the google account name.

Firefox did save the password though. Just the username is empty. So, the third time I will write down the username.

I know how to create a Google account. Pretty sure it will work. My question is, why is this happening? Am I paranoid thinking Google doesn't like to support Firefox?

Best regards

I have a slight problem. I'm currently using Firefox 116.0.3 and it seems that it can't update. The automatic updating will run, and then it will fail (this is all the time when using Firefox). It will recommend me to download the newest version from the website, but then the CDN will and I will be presented with the "connection was reset" error. This happens both on my Windows 10 and Windows 11 machines. Both are running Firefox 116.0.3.

Funnily enough I tried to see if I could download the newest version on Edge (Chromium), which it could but the version I got from the website was the same version I have now. I wonder if this is something to do with my region as I'm based in China and I'm aware that some software can have...problems.

Also, when trying to download version 122.0, it is fantastically slow and will often fail to complete.

Is there anything that could be suggested as I really don't want to use Edge.