Firefox 技術支援討論區

My main page in eBay is only loaded when using Firefox trouble shoot mode. In regular mode the page hangs, only the headers are loaded, no detail lines.

Please enable whatever that functionality elsewhere.

I really like Firefox, and have been using it for many years. I even used Netscape navigator back in the bad old days! But there are two things that really annoy me:

- I can't seem to be able to place bookmarks into folders on the desktop (like I can with Vivaldi). For example: I visit a lot of news sites, so I'd like to have a folder called "News", and put them all it there instead of having my news site bookmarks all over the desktop. I just find it a cleaner way to organise my desktop.

- I can't seem to customize my search, apart from selecting between the default search engines. I'd like to be able to search "google.co.za" instead of "google.com", but there doesn't seem to be a way of changing that (again, like I can with Vivaldi).

If I could sort these issues out, Firefox would be my main browser, and I'd scrap Vivaldi as I find that it's getting too "heavy". (Of course, maybe these features contribute to that!)

Thank you.

On homesnap web site I get a pop-up window for homes.com. I can't get back to homesnap & I can't get rid of the window to redirect to homes.com. What can I do? Thanks

For the longest time (can't pinpoint when it started) I've been having issues with Firefox on desktop (Macbook) playing videos and occasionally audio. Video playback will be functioning fine, then there seems to be a "trigger"...For ex. I have noticed this is often me trying to play a Twitter video, which won't play normally, and suddenly NO video playback of any kind (and sometimes audio) will work...Youtube, Netflix, you name it.

The only thing that "fixes" the issue (until it pops up again the next time) is quitting Firefox and starting it back up again, usually clearing my cache first for good measure. I have tried disabling all extensions and it has no effect. I have tried playing the video in a private window/incognito—no effect. If I open up Chrome and try to play the same videos I have absolutely no issues.

My Firefox says it is currently up to date, though I am running an older version iOS (Mojave). I have googled and seen many other people having this issue but haven't seen anyone chime in with a fix that actually works. Any ideas?

To log into my mortgage lender's site I have to enter my email address. Beside this field is the Facebook container symbol; mousing over it warns me that if I enter my email here, Facebook can track me. Mortgage Lender used to allow me to log in with a user name, but now requires my email address, which apparently gives Facebook access to track me. Tried speaking to the lender about this, but they simply assert there are no Facebook trackers on their site. So, any workaround for this besides just doing all my business with them by phone from now on?

Hello,

Firefox YouTube HDR mode works in Full Screen Mode (FSM), Picture in Picture (PiP), but not in normal Windowed mode (WiM). This bug appeared in around Q3-Q4 2023, before that the YouTube HDR mode was available in FSM, PiP and WiM mode.

In Safari the YouTube HDR content works in FSM, PiP and WiM mode.

Firefox 115.7.0esr (64-bit) macOS Sonoma 14.3 ( I updated the system from macOS 13 in the last 2 weeks ) MacBook Pro 14", 2021 w/ Apple M1 Pro (1000 nits sustained full screen, 1600 nits peak)

This issue exists in all HDR videos what I tested on YouTube.

Video ID / sCPN DNL0IDYKzZs / R0TW 6WC7 574W Viewport / Frames 958x539*2.00 / 1 dropped of 1912 Current / Optimal Res 1920x1080@30 / 1920x1080@30 Volume / Normalized 100% / 100% (content loudness -7.1dB) Codecs vp09.02.51.10.01.09.18.09.00 (335) / opus (251) Color arib-std-b67 (HLG) / bt2020 Connection Speed 13936 Kbps Network Activity 0 KB Buffer Health 41.00 s Mystery Text s:4 t:1039.96 b:972.800-1080.966 P L pbs:3824 Date Fri Feb 02 2024 08:17:38 GMT+0100 (Central European Standard Time)

I am having problems with your Firefox web browser a lot of websites seem to keep crashing and refuse to load and sometimes i am getting errors like this:

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect

I have checked all settings everything is correct and my web browser is up to date!

I am particularly having this problem on my windows 7 laptop it is a 64bit version.

Any help would on this would be highly appreciated!

Kind Regards

Mark.

Om Macos 12.7.3 Monterey using FF 115.7.0esr (64-bit). Been using FF since God knows when. All well. But a couple of months ago windows or tabs are crashing. When I'm hitting a link and either holding Cmnd or right click "open in new tab" in order to get the linked page in new tab, the tab/window I'm using shuts down. Poof.

Hello, Every time I try to open a new tab, either for searching or for opening up any of my accounts such as facebook, a security alert pops up and the URL is resultvIt.com. Please help.

Using v115.7 in debian 12.

I prefer to open pdf files with the default viewer in the operating system, not on a firefox browser tab. I have gone into settings->general->applications and configured selected "Use system default application" for PDF files. If I click on a pdf file it downloads to my Downloads folder, which is the usual and preferred behaviour. If I click the downloaded files icon on firefox's toolbar, I see the file I downloaded, all good. If I open the folder with all downloaded files, and click on the file, it opens in the OS's default viewer, all good. On the other hand, if I click on the downloaded files icon on firefox's toolbar and simply select the downloaded file from the displayed list, it opens on a firefox browser tab. This is driving me bananas. How do I configure firefox to launch the default system application instead?

When I clicked troubleshooting mode FF unexpectedly closed my Private browsing session and all the tabs. How do I reopen them?

I did not expect FF to close on me like that. I thought that as I was in a private browsing session FF would have warned me that it was about to close had it been necessary.

I'm guessing that my open tabs have been lost permanently because you didn't warn me and that all that time I spent is now wasted.

Life is really simple except that other people make it problematic.

Dear Sir,

Shahid MBC was working perfect before couple of weeks ago

you can check from this link

https://shahid.mbc.net/en/player/episodes/Tamer-Wa-Shawqiyya-season-1-episode-1/id-1011829

Now there is some sort of an error message of HTML5 video

When I check Firefox for add ons (Manage your extensions), I see the two that I installed. When I use "Help -> Troubleshooting Information" "Application Basics": Multiprocess Windows "Remote Processes" , I see in addition: Amazon.co.uk Amazon.com DuckDuckGo eBay Wikipedia

How do I eliminate these?