顯示下列標籤的問題: 顯示所有問題
  • 已解決
  • 封存

Audio not working on Firefox, works on every other Windows program

Audio was working fine until recently. Now, firefox has no audio playing on any site. Some sites show "PLAYING" in tab, but others like YouTube don't show that notifi… (閱讀更多)

Audio was working fine until recently. Now, firefox has no audio playing on any site.

Some sites show "PLAYING" in tab, but others like YouTube don't show that notification. Even with "PLAYING", there is no audio output.

I checked Windows settings and Firefox is set up correct (and the same as it was before it stopped working), see screenshot attached. Otherwise, I restarted Firefox, tried it in troubleshoot mode, and reinstalled Firefox. No changes.

Possible system changes include: Maybe a Firefox update occured and broke the program? I installed the game Civ5 from Steam which required some Windows VS redistributibles installed.

ahmad.saleh131 於 1 年前 詢問

jonzn4SUSE 於 1 年前 解答

  • 已解決
  • 封存

As webdeveloper : how can i ask canvas usage before using it ?

Firefox allow to disable access to canvas for lowering fingerprinting, it's cool ! But as web developer : i like to ask this access before try to using it, So… (閱讀更多)

Firefox allow to disable access to canvas for lowering fingerprinting, it's cool !

But as web developer : i like to ask this access before try to using it,

Something like :

1. Do you alllow canvas ? 2. Show the browser part 3. Wait for user answer 4. It's OK : download PDF done with canvass 5. It's not OK : shown an error to user.

To avoid such situation (see screencast)

Shnoulle 於 1 年前 詢問

Shnoulle 於 1 年前 解答

  • 封存

lecture video

Hi, I want to see the videos on this site, but only works with G Chrome https://lalettrepatriote.com/marine-le-pen-a-ete-recue-a-lelysee-dans-la-recherche-dune-concorde-n… (閱讀更多)

Hi, I want to see the videos on this site, but only works with G Chrome https://lalettrepatriote.com/marine-le-pen-a-ete-recue-a-lelysee-dans-la-recherche-dune-concorde-nationale/ I think ive tried everything, new profil etc The site says it's problem of pub blocker. Can't find one!

bordeauxrouge 於 1 年前 詢問

cor-el 最近回覆於 1 年前

  • 封存

Weird google chat connection issue

I am having an odd problem. For years now, I have always used Gmail and its integrated chat function on a daily basis through Firefox. I upgraded to their new chat a whil… (閱讀更多)

I am having an odd problem. For years now, I have always used Gmail and its integrated chat function on a daily basis through Firefox. I upgraded to their new chat a while ago with no problems until yesterday.

Starting yesterday, Gmail started getting a bit choppy with me in Firefox on my home connection. Google chat, if it loads at all, will very quickly tell me that it is unable to connect to individual conversations. Indeed, the windows for those conversations will not even load. This is the same regardless of whether I try to load chat through the main Gmail window or if I try to load chat directly at chat.google.com. The site works fine when I test it through Chrome. I have tried clearing cookies and refreshing the site data. It does not seem to matter if I am in incognito mode, so I don't think this is an extension problem. I've added exceptions for my antivirus, so I don't think it's that either.

The REALLY odd thing, however, is that the problem apparently seems to appear only when I am using Firefox and I have my computer connected to my router over ethernet. Firefox loads chat fine when my computer is just on wi-fi (and, again, seems to be fine regardless of whether I'm on ethernet or wi-fi when it comes to Chrome).

I'm not quite sure what to make of this. Other websites seem to be loading in Firefox as normal, regardless of whether I'm on ethernet or wi-fi. Perhaps the only other notable connection problem is that I have had problems with buffering on Spotify that has cropped up at roughly the same time (this one happens on both Chrome and Firefox).

It may well be that my ethernet cable got damaged somehow overnight, but given the fact that other websites have been fine and that I load Gchat fine when using Chrome, I figured I'd ask here to see if there is something I can check on the software side of things because given the setup up in my apartment, restringing a new ethernet cable would be a bit of a hassle. I'm happy to provide any additional information or logs that I can, but I only consider myself an educated layperson when it comes to computers, so I'm not sure what to attach that could be helpful.

Thank you in advance!

WebSpaceships 於 1 年前 詢問

cor-el 最近回覆於 1 年前

  • 封存

Amazon Prime Videos not playing / Audible not playing

Hello, Since 2 days ago, I've been unable to stream Amazon prime videos via Firefox. I'd get the error "Video unavailable. For assistance, please go to amazon help". Am… (閱讀更多)

Hello,

Since 2 days ago, I've been unable to stream Amazon prime videos via Firefox. I'd get the error "Video unavailable. For assistance, please go to amazon help".

Amazon prime videos stream fine in Chrome Amazon prime app on my Android phone also works fine.

I have tried everything on the amazon help page (unless they don't apply), still won't work.

(List of their tips:

   * Close the Prime Video app on your device (or your web browser, if you're watching on your computer).
   * Restart your computer or connected device.
   * Ensure that your device or web browser has the latest updates.
   * Ensure that you’re not using the same account on multiple devices - you can only stream the same title to two devices at a time.
   * Ensure that any external device is connected to your TV or display using an HDMI cable that is compatible with HDCP 1.4 (for HD content) or HDCP 2.2 (for UHD and/or HDR content).
   * Pause other Internet activity – especially if other devices are using the network at the same time.
   * Check your Internet connection. You may need to restart your connected device and/or router.
   * If you’re able to connect to the Internet on other devices, update your connect device’s DNS settings. Please check with your device’s manufacturer for further details.
   * If you’re attempting to control a device using Alexa, try to unpair then pair the device again in the Alexa app.
   * Deactivate any VPN or proxy servers. )


Similar issue with Audible. Cannot play anything via Firefox. It's just frozen. Audible app on my phone works fine.

Thanks for your time

Kay.Noire 於 2 年前 詢問

jonzn4SUSE 最近回覆於 1 年前

  • 封存

pdf blocking

I have been using Firefox as my default browser for many years and much prefer it to the other browsers. However, several weeks ago Firefox started blocking the download … (閱讀更多)

I have been using Firefox as my default browser for many years and much prefer it to the other browsers. However, several weeks ago Firefox started blocking the download of my morning newspaper. Now I have to copy the link from my morning newspaper email and paste it into Chrome to get access to my newspaper rather than simply clicking the link in the email. While I found this very annoying, when I couldn't find a workaround, I just continued to copy/paste into Chrome. Today I tried to download my IRA quarterly statement and found Firefox is blocking this pdf download also. Note that in neither case does Firefox tell me that they are blocking the downloads and they just do not download and some pdfs do download. So this is now getting beyond just annoying. Is there a workaround for this new Firefox problem or is my only alternative to define Chrome or Edge as my default browser and give up Firefox?

rick146 於 1 年前 詢問

rick146 最近回覆於 1 年前

  • 封存

Cannot connect to legitamate website

I have just switched from Google Chrome to Firefox version 101.01. There is a legitimate website that I use a lot, it is an on-line library where I get eBooks on a regul… (閱讀更多)

I have just switched from Google Chrome to Firefox version 101.01. There is a legitimate website that I use a lot, it is an on-line library where I get eBooks on a regular basis.

Since I switch to Firefox I am not able to successfully get on the website. The website is HTTPS://broward.overdrive.com or HTTPS://www.overdrive.com, a division of the Broward County Library in Florida.

I continue to get the Error code: MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT. When I click “Accept the Risk and Continue button, Firefox then just returns to the original error screen. I noticed it also adds the site to the Firefox Certificate Manger. I had like 20 of the site listed in the certificate manager. I removed all but one, but each time I click the “Accept the Risk and Continue button it adds another exception to the manager but I am still not able to successful reach the site.

I have been using overdrive.com for at least 6 months and it was working with no issues until I switch to Firefox, so the website is not the problem.

I am using Windows 10 as an operating system on my desktop.

Please help me get back my access to this library website.

Thanks, Jim McGuire

jimmcguire91 於 1 年前 詢問

cor-el 最近回覆於 1 年前

  • 封存

Unable to use "+ tag" to search through saved tags in address bar anymore

Hello, I am using Firefox 101.0.1 (64-bit) on windows 11 Pro I am unable to search through tags in firefox address bar as explained here in this documentation https://su… (閱讀更多)

Hello, I am using Firefox 101.0.1 (64-bit) on windows 11 Pro

I am unable to search through tags in firefox address bar as explained here in this documentation https://support.mozilla.org/en-US/kb/address-bar-autocomplete-firefox

with that said, the problem is only with "+ tagname" not working, as I am able to filter through bookmarks using "* bookmark" and history and tabs. However, for tag search with "+", firefox doesn't work.

Kindly help,

Here is some additional information I collected based on other similar issues that might help.

Not, sure if the search byTag function is removed from Firefox or not ??

avimehenwal 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 年前

  • 封存

Firefox hangs randomly

Tried uninstall, update, troubleshoot mode, restart, clear cache, malware detect, task mgr, etc. Windows 10 software, drivers, firewall, hardware, memory, etc are ok. Fi… (閱讀更多)

Tried uninstall, update, troubleshoot mode, restart, clear cache, malware detect, task mgr, etc. Windows 10 software, drivers, firewall, hardware, memory, etc are ok.

Firefox hangs, no rhyme or reason, random pages, every hour or so.

Am I the only one having issue?

infodog 於 1 年前 詢問

Terry 最近回覆於 1 年前

  • 封存

Cannot click on links in Firefox.

Every time I click a link in Firefox it gets denied. I get notifications like You don't have permission to access this site. Works in Microsoft Edge. Have already tried e… (閱讀更多)

Every time I click a link in Firefox it gets denied. I get notifications like You don't have permission to access this site. Works in Microsoft Edge. Have already tried emptying cookies and caches.

tenyearproj 於 2 年前 詢問

user104147805413306348376805769878442569366 最近回覆於 1 年前

  • 已解決
  • 封存

Why are google sites (Youtube, Gmail and Search) getting disconnected?

Why are google sites (Youtube, Gmail and Search) getting disconnected when all other sites are still connected to the Net? This has been happening since November 2021. … (閱讀更多)

Why are google sites (Youtube, Gmail and Search) getting disconnected when all other sites are still connected to the Net? This has been happening since November 2021.

When that happens I close the FF and then immediately open it. Now the google sites work properly.

Never had that problem with other sites.....never!

Why the hell is this happening? Is FF responsible or Google?

So what is the solution?

Raz 於 2 年前 詢問

jscher2000 - Support Volunteer 於 1 年前 解答

  • 封存

firefox can't save files on my google drive with ubuntu 22.04

Good afternoon. I just made a clean install of Ubuntu 22.04 in my system. I use Firefox, to navigate, study and download diverse things, including work files. When I trie… (閱讀更多)

Good afternoon. I just made a clean install of Ubuntu 22.04 in my system. I use Firefox, to navigate, study and download diverse things, including work files. When I tried to download those files in my google drive, it shows me the folder which I will use, everything right, but when I hit "Save", nothing happens. Do you know which is the problem? I can access drive from "files" from Ubuntu without problem, upload and download files... Thanks in advance.

Orlando

osposto 於 2 年前 詢問

osposto 最近回覆於 1 年前

  • 封存

Problem activating firefox browser

Firefox says that it is now my default browser, which is what I wanted, but my browser is still duckduckgo, and firefox browser is not on the available list of browsers t… (閱讀更多)

Firefox says that it is now my default browser, which is what I wanted, but my browser is still duckduckgo, and firefox browser is not on the available list of browsers to select as default. I downloaded it. I selected "make it my default browser". But it isn't. It's still duckduckgo.

screaminggeezer 於 1 年前 詢問

cor-el 最近回覆於 1 年前

  • 已解決
  • 封存

[LINUX][NON-WINDOWS][ONLY REPRODUCABLE ON LINUX] Sessionstore variables for OS restart don't do anything

browser.sessionstore.resuming_after_OS_restart = false. My browser still restores on os restart. Startup -> Restore previous windows and tabs is unchecked browser.sess… (閱讀更多)

browser.sessionstore.resuming_after_OS_restart = false. My browser still restores on os restart. Startup -> Restore previous windows and tabs is unchecked browser.sessionstore.max_resumed_crashes = 0 browser.sessionstore.restore_on_demand = false browser.sessionstore.resume_from_crash = false

I do not and will not manually close my browser session every time I want to shut down my computer in order to get it to do what it's supposed to. Linux sends SIGTERM to all running processes on shutdown. Firefox isn't handling this correctly, obviously, because if it was, then my settings would be getting respected. SIGTERM is the standard signal sent to windows that need to close gracefully and are expected to still be functional.

NOTE: Do not provide windows-specific support to this thread. I am not running firefox on windows, and I do not possess a windows computer or license.

ctrentsj 於 1 年前 詢問

jscher2000 - Support Volunteer 於 1 年前 解答

  • 已解決
  • 封存

Problem moving to the next page of data within a web page

Some web pages contain data split into pages and provide something like "Previous 1 2 3 4 5 6 7 Next" at the bottom of each page. One example is https://… (閱讀更多)

Some web pages contain data split into pages and provide something like "Previous 1 2 3 4 5 6 7 Next" at the bottom of each page. One example is https://support.mozilla.org/en-US/products/firefox?as=u&utm_source=inproduct#search I would like to be able to move between pages without using the mouse using a keyboard shortcut.

Is there any way that Firefox could simulate a mouse click on a particular element and link this to a key?

paul921 於 1 年前 詢問

paul921 於 1 年前 解答

  • 已解決
  • 封存

Blank pdfs

For some reason, whenever I load a pdf from within Firefox, I get a new tab with the regular toolbar displayed on top of pdf files, but the document itself is completely … (閱讀更多)

For some reason, whenever I load a pdf from within Firefox, I get a new tab with the regular toolbar displayed on top of pdf files, but the document itself is completely blank (see attached screenshot). This issue just started today and I assume it was a result of an update, since I don't recall making any changes to my settings (I'm using Firefox 101.0.1 on Ubuntu 20.04).

I've tried opening multiple files from a variety of sites with the same result. All of them open fine using my system's pdf viewer, as well as from within Chromium. I've tried disabling my plugins, putting Firefox into safe mode and resetting all the handlers, to no avail. Any help would be much appreciated.

jesse20 於 1 年前 詢問

jesse20 於 1 年前 解答

  • 封存

firefox wrongly flags video as geoblocked

Hello Mozilla support I wanted to view the video at this site - https://www.daserste.de/information/reportage-dokumentation/dokus/videos/die-recyclingluege-video-102.ht… (閱讀更多)

Hello Mozilla support

I wanted to view the video at this site -

https://www.daserste.de/information/reportage-dokumentation/dokus/videos/die-recyclingluege-video-102.html

(The site is German public TV)

Firefox (my default browser) says the video is geoblocked outside Germany, and my DNS proxy will not unblock it.

I tried again with Chrome browser, no problem, the video is not blocked, didn't need the DNS proxy.

Could this be a firefox problem? It seems bizarre - a small proportion of videos from the site are in fact geoblocked, most are available internationally. And always previously, whenever I encountered a blocked video, my DNS proxy would unblock it. But not for this video.

Any ideas as to what's going on?

Thanks, Fraidy . (Firefox 101.0.1 64 bit Windows 7)

Fraidy 於 1 年前 詢問

Fraidy 最近回覆於 1 年前

  • 封存

Firefox not closing properly

Hi, For a couple of weeks I've noticed, that at night when I close Firefox and prepare to turn off my computer, the Firefox browser does not close properly. I've also n… (閱讀更多)

Hi,

For a couple of weeks I've noticed, that at night when I close Firefox and prepare to turn off my computer, the Firefox browser does not close properly.

I've also noticed that it takes a while for the browser to close. Maybe a minute or more as opposed to immediately as had been in the past. I've attached a picture and I always 'click' Quit Firefox.

I'm on an iMac running Monterey 12.4.

Thanks very much!

Heavy D 於 1 年前 詢問

Heavy D 最近回覆於 1 年前

  • 已解決
  • 封存

Browsing being interrupted by recommendation to install a third-part ad blocker. Security risk?

I've just had my browsing interrupted with this recommendation to install an extension: https://torrent-protection.com/download-now/ I was viewing this page: https://www… (閱讀更多)

I've just had my browsing interrupted with this recommendation to install an extension: https://torrent-protection.com/download-now/

I was viewing this page: https://www.eurogamer.net/with-the-new-ps-plus-premium-and-extra-sony-opts-for-the-car-boot-sale-approach-to-catalogue-gaming

I was taken out of the page without pressing anything and taken to this recommendation. In particular, it appears like an official Firefox message and security recommendation, with Firefox suggesting I should install this extension for my security. Sadly I don't have a screenshot but it's happened twice this morning already.

Is this really Firefox endorsed? Or are they pushing their extension with fake credentials? How is the page viewing interrupted this way and diverted automatically to another webpage?

dg.coombes 於 1 年前 詢問

Paul 於 1 年前 解答