Firefox 技術支援討論區

I am getting notifications with the Mozilla logo or sometimes with McAfee logo saying "5 Viruses found, your computer is unstable" and various other warnings. They all also say "via qltuh.titanicooler.top" I have attached a picture.

I have closed the browser, I tried clearing my cache, I have scanned using both AVG, AVAST, F-Secure Online Scanner, and Microsoft Safet Scanner. I am not quite sure what else I should do.

Thank You

How do I disable the mozilla.com news popups? I keep getting annoying news popups with Mozilla.com written at the top of the popup. Todays was USAToday. I did not request this and I want it gone.

I get the following error message when I try to open the Firefox homepage. XUL runner Error: Platform version 124.0.2 is not compatible with minVersion >=124.0.1 maxversion <=124.0.1

I recently updated to 125.0.1 and now get 'failed to check for updates': - when I manually check (help > about Firefox) (see image) - in 'settings' it also shows 'failed to check for updates' (see image) I never had such a problem with previous versions; any suggestions?

I have been getting the "new version available, download now nag for over 2 weeks, and I have the latest version. Still get this issue repeatedly every day. Starting to become an every hour nag to update and install latest version of Firefox. Refuse to use Microsoft Edge or Chrome, and will switch off Firefox too if not rectified.

Dear Sir or Madam,

I have been having problems with Firefox on my Desktop-PC for about a week now: I am almost always shown another tab with an error message (an new tab with allways the same content) in addition to the website that is regularly called up and also works:

Tab-Headline: Seiten-Ladefehler Fehler: Verbindung fehlgeschlagen

Beim Verbinden mit 0.0.0.1 trat ein Fehler auf.

   Die Website könnte vorübergehend nicht erreichbar sein, versuchen Sie es bitte später nochmals.
   Wenn Sie auch keine andere Website aufrufen können, überprüfen Sie bitte die Netzwerk-/Internetverbindung.
   Wenn Ihr Computer oder Netzwerk von einer Firewall oder einem Proxy geschützt wird, stellen Sie bitte sicher, dass Firefox auf das Internet zugreifen darf.

It doesn't matter which regular website I call up - it also happens when I call up the Mozilla Firefox page.

It is as if my website call is executed twice: once normally and everything is displayed correctly. And once as an extra tab with an alleged page loading error where the connection has failed.

How can I prevent these additional tabs with the error message from constantly popping up and being displayed? I have not made any other settings and Firefox has always worked perfectly so far. It doesn't happen with Google Chrome, for example - so it's not my PC.

Can you help me?

Kind regards Daniela Bohle

Just updated to the latest firefox version 119, and noticed that the url links are now all underlined again. Checked the support page that says it can be undone in settings, but when I opened up to the said setting page, there's no option to uncheck underline links. Where else can underline links be disabled?

When i updated Firefox just now it offered several recommended security add-ons. I added a few of them. But now I can't access Facebook. I disabled them one at a time and still cannot get in. What do I do now?

To identify myself I had to scan a qr code on a website using my phone. This used to work in firefox but it doesn't anymore. It still works in edge. I'm using firefox 119.0.1 x64 on windows 11 home 22H2. How can I fix this?

I am having trouble sending tabs from my phone to my PC. My device is connected to my computer, and I can send tabs from my PC to my phone successfully, but not the other way around. I have no idea what could even be the issue, and I have only seen people asking about sending tabs from PC to Mobile, not the other way around. Is there something I am missing? None of the Firefox troubleshoot pages have helped.

I understand that the "Bookmarks Menu" Icon (see attached pic) can be used and then: 2) "Manage Bookmarks" can be selected (to get to the "Manage Bookmarks" <selection> screen).

But is there a 1-click Icon solution to access "Manage Bookmarks" (other than the keyboard one)? Or is there a link address that would access the "Manage Bookmarks" screen directly?

I am using firefox 120.0 version. I use OneDrive extensively, but now when I open a folder and type my info to search on. It no longer works. I have cleared cache. I have uninstalled/reinstalled. Power off/Power on my system. Confirmed I am using the latest version. The search on OneDrive works in Chrome, but I prefer using Firefox. Any other suggestions I can try?

Thanks

I've always used the "Always ask you where to save files" option when downloading. Recently (beginning of April 2022), files go directly to the Downloads folder. The "Always ask" option is still selected in Settings.

I've tried un-selecting and re-selecting, restarting Firefox, restarting my computer - basically every iteration of 'turn it off and on again' that I can think of.

my pc had friend so when i got a new one i lost all of my firefox data, how can i get all of it back so i was forced to start all over, i lost all my, bookmarks, tabs, history and saved passwords

I like to clear the cache on a regular basis but then Facebook does not recognize my laptop and I have trouble logging back on. Is it possible to clear the cache for all but a select website? Thanks