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cache clearance

I have set firefox to clear the cache on shutdown. It does not work. Every night I shutdown and reopen in order to clear the cache manually. It does not work. I was alway… (閱讀更多)

I have set firefox to clear the cache on shutdown. It does not work. Every night I shutdown and reopen in order to clear the cache manually. It does not work. I was always left with 38kb. Now it's 63kb. What can I do other than dump firefox and find an alternative browser?

wulliehughes5 於 17 小時前 詢問

Dropa 最近回覆 於 12 小時前

Cannot Login to SSA Website

I am using Firefox 107.0.1 on a Windows 10 machine. And, I am not able to login to the SSA website (US) using Firefox. I reviewed the answers in the post (https://suppo… (閱讀更多)

I am using Firefox 107.0.1 on a Windows 10 machine. And, I am not able to login to the SSA website (US) using Firefox. I reviewed the answers in the post (https://support.mozilla.org/en-US/questions/1354403) and tried several of the possible solutions (safe mode, rename/delete profile, reboot computer, etc) without any luck. I've attached a screenshot of the error when trying to login using Firefox.

Strangely, I've used Firefox exclusively to login (latest, maybe 6 months ago) before with no problem. It appears it is only when I currently am using Firefox. This is because I am able to use MS Edge without a problem.

Any help or suggestions are appreciated.

Thank you, Chris

Chris 於 12 小時前 詢問

Dropa 最近回覆 於 12 小時前

  • 已解決

How to block extension using policies.json

Hi, I planned to block my users from installing extensions/add-ons. I found an article that might be the answer (https://support.mozilla.org/en-US/questions/1308646). I… (閱讀更多)

Hi, I planned to block my users from installing extensions/add-ons. I found an article that might be the answer (https://support.mozilla.org/en-US/questions/1308646). I tried to create a simple policy (below), but somehow it does not work (I can still install any add-on/extension). What is wrong with my script? I'm using Firefox ESR 78.11.0 (64-bit) by the way.

My "policies.json" looks like this:

{

"policies": {
  "ExtensionSettings": {
    "*": {
      "blocked_install_message": "Blocked!",
      "install_sources": ["https://addons.mozilla.org/"],
      "installation_mode": "blocked"
    }
  }
}

Sincerely, Jonathan

Jonathan 於 1 天前 詢問

cor-el 於 1 天前 解答

External screen goes black on certain websites. DRM issue?

Certain websites make my external monitor go black. Most websites are fine, but for some it just goes to black. Only removing and attaching the HDMI to my laptop again, w… (閱讀更多)

Certain websites make my external monitor go black. Most websites are fine, but for some it just goes to black. Only removing and attaching the HDMI to my laptop again, will make the screen return to normal. Could some kind of DRM check be the issue in some way? This is because it happens on netflix.com for example, or apple tv+.

Sjoerd 於 18 小時前 詢問

Kan jeg skjule "reklamen" for Edge, der vises i "Søg"

Hej (Jeg er lidt forvirret over at ende et sted, hvor der "tales" engelsk, når jeg startede på den danske supportside ...) Endelig er det lykkedes mig at undgå, at Edge k… (閱讀更多)

Hej

(Jeg er lidt forvirret over at ende et sted, hvor der "tales" engelsk, når jeg startede på den danske supportside ...)

Endelig er det lykkedes mig at undgå, at Edge konstant installerede sig selv. Det har jeg kæmpet med.

Nu vil jeg gerne spørge om Firefox kan hjælpe mig med at undgå den "reklame" for Edge, der vises de fleste gange, når jeg trykker på "Søg" nede i venstre hjørne.

Den irriterer mig, fordi: 1. Jeg aldrig nogensinde skal have Edge 2. Den tager pladsen for vigtigere ting 3. Krydset til at lukke med forsvinder, når jeg bevæger cursoren derop ad.

Kan I mon hjælpe?

Venlig hilsen Hanne B. Stegemüller

Stegemüller 於 19 小時前 詢問

Firefox tab crashes during test run with Smartbears TestComplete

We are experiencing crashes in Firefox. The test report shows a message "The firefox.exe process crashed." and provides a dmp file. I didn't find an option to upload the … (閱讀更多)

We are experiencing crashes in Firefox. The test report shows a message "The firefox.exe process crashed." and provides a dmp file. I didn't find an option to upload the dmp here. The attached pictures shows that the current tab of firefox has crashed.

m.hesse 於 19 小時前 詢問

  • 已解決

wrong time on firefox

Ifirefox is showing the wrong time in websites where edge and chrome are not I have snipped two images taken at the same time one from firefox and one from chrome note th… (閱讀更多)

Ifirefox is showing the wrong time in websites where edge and chrome are not I have snipped two images taken at the same time one from firefox and one from chrome note the difference in times chrome snip is correct and firefox is not even close

wsb1 於 1 天前 詢問

wsb1 於 23 小時前 解答

Firefox keeps starting up at the Welcome page

Around 11/26/2022 I guess Firefox updated? Afterward every time I launch Firefox it opens two tabs and goes to the first time user welcome setup. No matter what is change… (閱讀更多)

Around 11/26/2022 I guess Firefox updated? Afterward every time I launch Firefox it opens two tabs and goes to the first time user welcome setup. No matter what is changed it will not save and repeats this action again at next start up.

How do I fix this problem? Thank you for your time.

Victor

vcagno23 於 1 天前 詢問

Terry 最近回覆 於 1 天前

Saved logins & password

Gets lost (half of them to say the least) every time Firefox updates. I checked the box that ask for saving the logins and password in the Privacy and Security section an… (閱讀更多)

Gets lost (half of them to say the least) every time Firefox updates. I checked the box that ask for saving the logins and password in the Privacy and Security section and this feature has always been active. I must have saved logins for 36 websites and email providers. Very vicious cycle and you know how frustrating this can be. Well you can help by either fixing this bug or do away the feature all together. Because next time this happens AGAIN I'll revert back to good 'ol Google chrome and never get back to using Firefox ever.


regards, Mr. Miserablealready

greeno14 於 1 天前 詢問

FF 107 very slow VM

I tried FF 107 on a virtual win 7 64 bit with 4 GB RAM. very slow. The URL hangs for ages before page is displayed. The previous FF was OK and chrome runs OK. I am testi… (閱讀更多)

I tried FF 107 on a virtual win 7 64 bit with 4 GB RAM. very slow. The URL hangs for ages before page is displayed. The previous FF was OK and chrome runs OK. I am testing it before i put on 'real' computer

GardenSurfer 於 1 天前 詢問

Dropa 最近回覆 於 1 天前

Please contact your administrator with the error code: 0.3b2c2d17.1669662371.5cf7b1c1

Yesterday had no issues accessing https://ebay.com. Shutdown overnight. This morning get the error message "Please contact your administrator with the error code: 0.3b2c2… (閱讀更多)

Yesterday had no issues accessing https://ebay.com. Shutdown overnight. This morning get the error message "Please contact your administrator with the error code: 0.3b2c2d17.1669662371.5cf7b1c1" There is no administrator as this is a Windows 10 home computer. I have cleared the browser of any entry "ebay" but it did nothing to return connections. No other url seems to be effected. Used EDGE and connected without issue. Also used a tablet and had n issue. Any suggestion to resolve the issue would be appreciated.

Craig Kawahara

ckawahara 於 1 天前 詢問

Dropa 最近回覆 於 1 天前

Lost recovery Application

I am connected on my firefox account on both my computers but I am unable to connect the same account on firefox mobile. This is because I don't have access to the two-st… (閱讀更多)

I am connected on my firefox account on both my computers but I am unable to connect the same account on firefox mobile. This is because I don't have access to the two-step authentication app that I do not remember even setting up. I have access to my email associated with the account and I have 10 digit recovery codes but none of them worked to recover my account.

So I am not locked out but I am unable to connect on new devices because I have no idea what app I used to set up 2 step authentication.

jc_ben 於 1 天前 詢問

Dropa 最近回覆 於 1 天前

Don't scroll to the bottom of page when disabling an add-on!

Don't scroll to the bottom of page when disabling an add-on! It is VERY ANNOYING! I need to disable and turn on several add-ons and it keeps jumping to the bottom of the… (閱讀更多)

Don't scroll to the bottom of page when disabling an add-on! It is VERY ANNOYING!

I need to disable and turn on several add-ons and it keeps jumping to the bottom of the page when the on and off status of an add-on is changed!

PLEASE MAKE IT STOP DOING THAT!!!!!!!!

Newfirefoxuser 於 1 天前 詢問

FF Deveolper Mode

HI, About once a week typing away I get FF developer mode. I know F12 toggles it off and on, but I am no where near that, there must be a combination of keys that launch… (閱讀更多)

HI,

About once a week typing away I get FF developer mode. I know F12 toggles it off and on, but I am no where near that, there must be a combination of keys that launches it. Any advice? Its just a pain not worth turning if off for good.

r.a.prieston 於 1 天前 詢問

Terry 最近回覆 於 1 天前

  • 已解決

Password/logins won't save

I have hit "save" when the "do you want to save password" pop up appears many times, but for some reason when I check my logins in about:logins, there is nothing. I trie… (閱讀更多)

I have hit "save" when the "do you want to save password" pop up appears many times, but for some reason when I check my logins in about:logins, there is nothing. I tried to manually save a login information with Create New Login, but it tells me "An error occurred while trying to save this password".

d_a_renoir 於 1 天前 詢問

d_a_renoir 於 1 天前 解答

Encrypted HTTPS websites always ask if I want to trust the certificate

I am using Mozilla Firefox 64-bit with version 107.0 on Windows 10 21H2. I connect very often to HTTPS websites without a valid certificate. Often with certificates issue… (閱讀更多)

I am using Mozilla Firefox 64-bit with version 107.0 on Windows 10 21H2. I connect very often to HTTPS websites without a valid certificate. Often with certificates issued by themselves. Before it was always enough to say "I trust this website" once. Now the question comes again and again, whenever I connect. What could be the cause of this?

Andreas Fendt 於 1 週前 詢問

Andreas Fendt 最近回覆 於 1 天前

Windows 11 Firefox browser's bookmark access

MY Windows 11 laptop crashed and OS may need to be reinstalled. Will this wipe out my Firefox browser bookmarks. I would like to save the bookmarks somehow. How do I do t… (閱讀更多)

MY Windows 11 laptop crashed and OS may need to be reinstalled. Will this wipe out my Firefox browser bookmarks. I would like to save the bookmarks somehow. How do I do this without access to that system?

al72 於 1 天前 詢問

cor-el 最近回覆 於 1 天前

videos not playing

This is a recent problem, videos don't play after an update to Firefox 107, I've checked and unchecked hardware acceleration, and turned off add-ons. Everything plays fin… (閱讀更多)

This is a recent problem, videos don't play after an update to Firefox 107, I've checked and unchecked hardware acceleration, and turned off add-ons. Everything plays fine in edge!! What else can I try

dave 於 2 天前 詢問

cor-el 最近回覆 於 1 天前

Web pages view

I've attached images. More_horizon supposed to be a drop down arrow. Sentences overlap each other. Tried troubleshooting mode, no change. I don't have this problem with o… (閱讀更多)

I've attached images. More_horizon supposed to be a drop down arrow. Sentences overlap each other. Tried troubleshooting mode, no change. I don't have this problem with other browsers and this happens with various websites. This has been happening for months or longer. Thanks for your time,

John Gray.

jgraglan 於 1 天前 詢問