Firefox 技術支援討論區

I have set firefox to clear the cache on shutdown. It does not work. Every night I shutdown and reopen in order to clear the cache manually. It does not work. I was always left with 38kb. Now it's 63kb. What can I do other than dump firefox and find an alternative browser?

I am using Firefox 107.0.1 on a Windows 10 machine. And, I am not able to login to the SSA website (US) using Firefox. I reviewed the answers in the post (https://support.mozilla.org/en-US/questions/1354403) and tried several of the possible solutions (safe mode, rename/delete profile, reboot computer, etc) without any luck. I've attached a screenshot of the error when trying to login using Firefox.

Strangely, I've used Firefox exclusively to login (latest, maybe 6 months ago) before with no problem. It appears it is only when I currently am using Firefox. This is because I am able to use MS Edge without a problem.

Any help or suggestions are appreciated.

Thank you, Chris

Hi, I planned to block my users from installing extensions/add-ons. I found an article that might be the answer (https://support.mozilla.org/en-US/questions/1308646). I tried to create a simple policy (below), but somehow it does not work (I can still install any add-on/extension). What is wrong with my script? I'm using Firefox ESR 78.11.0 (64-bit) by the way.

My "policies.json" looks like this:

{

"policies": {
  "ExtensionSettings": {
    "*": {
      "blocked_install_message": "Blocked!",
      "install_sources": ["https://addons.mozilla.org/"],
      "installation_mode": "blocked"
    }
  }
}

Sincerely, Jonathan

Certain websites make my external monitor go black. Most websites are fine, but for some it just goes to black. Only removing and attaching the HDMI to my laptop again, will make the screen return to normal. Could some kind of DRM check be the issue in some way? This is because it happens on netflix.com for example, or apple tv+.

Hej

(Jeg er lidt forvirret over at ende et sted, hvor der "tales" engelsk, når jeg startede på den danske supportside ...)

Endelig er det lykkedes mig at undgå, at Edge konstant installerede sig selv. Det har jeg kæmpet med.

Nu vil jeg gerne spørge om Firefox kan hjælpe mig med at undgå den "reklame" for Edge, der vises de fleste gange, når jeg trykker på "Søg" nede i venstre hjørne.

Den irriterer mig, fordi: 1. Jeg aldrig nogensinde skal have Edge 2. Den tager pladsen for vigtigere ting 3. Krydset til at lukke med forsvinder, når jeg bevæger cursoren derop ad.

Kan I mon hjælpe?

Venlig hilsen Hanne B. Stegemüller

We are experiencing crashes in Firefox. The test report shows a message "The firefox.exe process crashed." and provides a dmp file. I didn't find an option to upload the dmp here. The attached pictures shows that the current tab of firefox has crashed.

Ifirefox is showing the wrong time in websites where edge and chrome are not I have snipped two images taken at the same time one from firefox and one from chrome note the difference in times chrome snip is correct and firefox is not even close

Around 11/26/2022 I guess Firefox updated? Afterward every time I launch Firefox it opens two tabs and goes to the first time user welcome setup. No matter what is changed it will not save and repeats this action again at next start up.

How do I fix this problem? Thank you for your time.

Victor

Gets lost (half of them to say the least) every time Firefox updates. I checked the box that ask for saving the logins and password in the Privacy and Security section and this feature has always been active. I must have saved logins for 36 websites and email providers. Very vicious cycle and you know how frustrating this can be. Well you can help by either fixing this bug or do away the feature all together. Because next time this happens AGAIN I'll revert back to good 'ol Google chrome and never get back to using Firefox ever.

regards, Mr. Miserablealready

I tried FF 107 on a virtual win 7 64 bit with 4 GB RAM. very slow. The URL hangs for ages before page is displayed. The previous FF was OK and chrome runs OK. I am testing it before i put on 'real' computer

Yesterday had no issues accessing https://ebay.com. Shutdown overnight. This morning get the error message "Please contact your administrator with the error code: 0.3b2c2d17.1669662371.5cf7b1c1" There is no administrator as this is a Windows 10 home computer. I have cleared the browser of any entry "ebay" but it did nothing to return connections. No other url seems to be effected. Used EDGE and connected without issue. Also used a tablet and had n issue. Any suggestion to resolve the issue would be appreciated.

Craig Kawahara

I am connected on my firefox account on both my computers but I am unable to connect the same account on firefox mobile. This is because I don't have access to the two-step authentication app that I do not remember even setting up. I have access to my email associated with the account and I have 10 digit recovery codes but none of them worked to recover my account.

So I am not locked out but I am unable to connect on new devices because I have no idea what app I used to set up 2 step authentication.

Don't scroll to the bottom of page when disabling an add-on! It is VERY ANNOYING!

I need to disable and turn on several add-ons and it keeps jumping to the bottom of the page when the on and off status of an add-on is changed!

PLEASE MAKE IT STOP DOING THAT!!!!!!!!

HI,

About once a week typing away I get FF developer mode. I know F12 toggles it off and on, but I am no where near that, there must be a combination of keys that launches it. Any advice? Its just a pain not worth turning if off for good.

I have hit "save" when the "do you want to save password" pop up appears many times, but for some reason when I check my logins in about:logins, there is nothing. I tried to manually save a login information with Create New Login, but it tells me "An error occurred while trying to save this password".

I am using Mozilla Firefox 64-bit with version 107.0 on Windows 10 21H2. I connect very often to HTTPS websites without a valid certificate. Often with certificates issued by themselves. Before it was always enough to say "I trust this website" once. Now the question comes again and again, whenever I connect. What could be the cause of this?

MY Windows 11 laptop crashed and OS may need to be reinstalled. Will this wipe out my Firefox browser bookmarks. I would like to save the bookmarks somehow. How do I do this without access to that system?

This is a recent problem, videos don't play after an update to Firefox 107, I've checked and unchecked hardware acceleration, and turned off add-ons. Everything plays fine in edge!! What else can I try

I've attached images. More_horizon supposed to be a drop down arrow. Sentences overlap each other. Tried troubleshooting mode, no change. I don't have this problem with other browsers and this happens with various websites. This has been happening for months or longer. Thanks for your time,

John Gray.