Firefox 技術支援討論區

Firefox 102.0.1 macOS 12.4

When firefox is opened the UI is normal as shown in the first screenshot. But if I clicked any menu item, the tabbar displayed in a weired way as shown in the second screenshot.

Hi support team,

I have met this issue twice. Before I retired my old PC, I did click the "sync now". However, when I login in Firefox in my new PC, I found the bookmarks are very very out of date. Because my old PC was formatted, I lost my latest bookmarks in Firefox.

Could you help with this?

Eason BR

I'm completely at a loss with this. Firefox is not able to open eBay category lists. Clicking on the drop-down "Shop by Category", link or any of the sub-category links within the menu go nowhere except for a gateway timeout error after a number of minutes. This is incredibly inconvenient, because unless you are looking for a specific item by searching for it, you have no way to browse through categories. I don't seem to have this problem with any other website that I can think of, but since I use eBay quite regularly (daily), it has long ago gone from annoying to down right intolerable.

This isn't a problem with Safari, but I seldom use that browser preferring to use Firefox instead.

I've tried every solution I've come across. From giving permissions, turning of Firefox Enhanced Tracking, turning off any ad blockers I have. Using Troubleshoot Mode, manually turning off and on extensions, clearing history and all remnants of eBay in case of corrupt cookies or anything else for that matter. I've even lit black candles while dancing beneath a dark moon in hopes of exercising what seems to be a long resident multi-year demon. And the damn thing isn't even paying any rent!

I am on an iMac, using Catalina with everything up to date.

So, I have two questions:

1.) Does everyone else still have this problem? I've seen pages of search results on Google for this and similar issues with eBay and Firefox stemming back three or more years.

2.) If you do not have this problem, what have you done other than fixes I've listed? And if you happened to include a particular color candle and phase of the moon differing from mine even that suggestion would be appreciated. :)

Hello,

I have two mac laptops, each have Firefox (FF) installed on them. For Laptop A I am logged into my Firefox account so FF can sync with my iPhone. For Laptop B I am not logged into my FF account. Both laptops, however, are logged into my Apple ID account.

When I am working on both machines at the same time I will get a second FF icon in the Docks of both machines. Clicking on Laptop A's secondary's FF icon will result in the webpage that is open on Laptop B appearing in Laptop A's instance FF.

How is this happening? Is the information being passed through my Apple account?

Can I disable this feature?

Thanks so much.

md

I have the Zoom Scheduler installed and LOVE it! But it has stopped working. When I click on the Make It A Zoom Meeting blue button when creating an event in Google Calendar, I now get the message in a pop up box:

"Your Zoom FireFox Extension session has expired. Please login again."

Where do I 'login' again?

I've ensured I was logged in to my Zoom account and Google account.

Additionally, I ensured I have the most recent version of Firefox.

I've tried removing the add on by deleting it, closing firefox and logging out of my Google Account and starting over. I was hoping by re-adding the Add on it would finally ask me for permission to share between Zoom and Google Calendar. But it just happily seemed to reinstall and then give me the same error message.

Whose issue is this - Zoom? Google Calendar? Google Workspace? Firefox? I can't even tell.

My gut says to remove completely the Add on and start over to reconfirm the permissions - but removing the Add on to trash doesn't reset it.

Any ideas? TIA.

Hi all-

I've recently switched to firefox and my only complaint is that Youtube does not appear to be functioning it well. Frequently videos will just never load, remaining a black screen with the circle spinning. The rest of the page loads, but not the video itself. I've left one of these pages open for four hours and it did not load at all during that time.

Once I had a video that was playing just fine, and I accidentally hit another video on the side of the screen. When I went back to the one that had been playing, it was now a black screen and the endless loading circle.

There doesn't seem to be any rhyme or reason to which videos will actually play and which will not, other than I've noticed it happen a bit more frequently on videos uploaded in the past twenty four hours.

I've uninstalled the browser and reinstalled it, cleared my cookies and cache, made sure firefox is up to date, everything I can think of doing. I've not been able to find anyone else mentioning having an issue with this. No other browser on my laptop seems to do this with youtube, just firefox.

Any suggestions? It's getting pretty frustrating.

I own a mac and had to erase all my data from my computer in order to upgrade to new system. Issue is - the apple support person did not remind me to save down my firefox browser data/bookmarks. Now my mac is updated and it's like a brand new computer. I searched previous forums and apparently firefox automatically saves down your data but I don't see it in the appropriate folder (Old Firefox Data >bookmarkbackups) - I see data from 2016 and 2017. Can I recover these bookmarks?? I had a lot of important ones saved..

For the past few days, my picture-in-picture that shows up for videos always just goes to fullscreen. I am unable to resize the video or have anything else up, it just becomes a full screen of whatever I chose which defeats the purpose, I feel, of this setting.

Please help.

Ffx is now default browser, but it will not allow me to access reader mail or comments on my subscription to WSJ Safari allows full access to this. would like to stay on Ffx. Can you help?

This morning, my computer (Windows 10) had some sort of update that caused it to restart. Upon restart, neither BitDefender nor Firefox would open without crashing. I reinstalled both programs to see if that helped, but it did no good. I then completely uninstalled BitDefender, but Firefox still wouldn't open. I can't even open it in Safe Mode. They're the only programs that seem to be affected. I tried to find out what exactly updated so I could roll it back, but I can't find record of anything. Below is the crash report details that Firefox generated.

AdapterDeviceID: 0x2486 AdapterDriverVersion: 31.0.15.1694 AdapterSubsysID: 39711028 AdapterVendorID: 0x10de Add-ons: default-theme%40mozilla.org:1.3 AvailablePageFile: 63311888384 AvailablePhysicalMemory: 28377665536 AvailableVirtualMemory: 138531428884480 BackgroundTaskMode: 0 BlockedDllList: BuildID: 20220818191623 CPUMicrocodeVersion: 0x3c ContentSandboxCapable: 1 ContentSandboxLevel: 6 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1661808020 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EventLoopNestingLevel: 2 GPUProcessLaunchCount: 1 GPUProcessStatus: Running HeadlessMode: 0 InstallTime: 1661790082 LauncherProcessState: 0 ModuleSignatureInfo: {"A-Volute SAS":["ProductInfo.dll","NahimicOSD.dll"],"Malwarebytes Inc.":["mbae64.dll"],"Microsoft Corporation":["VCRUNTIME140_1.dll","msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["bcryptPrimitives.dll","bcrypt.dll","clbcatq.dll","pnrpnsp.dll","NapiNSP.dll","winrnr.dll","twinapi.dll","directmanipulation.dll","wscapi.dll","dbgcore.dll","AudioSes.dll","Windows.Globalization.dll","webauthn.dll","wsock32.dll","DWrite.dll","oleacc.dll","srvcli.dll","urlmon.dll","Windows.UI.Immersive.dll","iertutil.dll","ColorAdapterClient.dll","mscms.dll","BCP47mrm.dll","twinapi.appcore.dll","textinputframework.dll","InputHost.dll","WindowManagementAPI.dll","Windows.UI.dll","Bcp47Langs.dll","wininet.dll","MMDevAPI.dll","dbghelp.dll","npmproxy.dll","winmm.dll","dhcpcsvc.dll","version.dll","dhcpcsvc6.DLL","winnsi.dll","wtsapi32.dll","netprofm.dll","wshbth.dll","propsys.dll","nlaapi.dll","WinTypes.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","winsta.dll","ntmarta.dll","umpdc.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","powrprof.dll","mswsock.dll","cryptbase.dll","wldp.dll","msasn1.dll","devobj.dll","userenv.dll","sspicli.dll","profapi.dll","gdi32full.dll","wintrust.dll","cfgmgr32.dll","crypt32.dll","win32u.dll","ucrtbase.dll","msvcp_win.dll","KERNELBASE.dll","shlwapi.dll","advapi32.dll","rpcrt4.dll","psapi.dll","shell32.dll","sechost.dll","imm32.dll","imagehlp.dll","user32.dll","combase.dll","ole32.dll","nsi.dll","msvcrt.dll","setupapi.dll","oleaut32.dll","msctf.dll","kernel32.dll","ws2_32.dll","gdi32.dll","SHCore.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","mozglue.dll","lgpllibs.dll"]} Notes: FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 403 StartupCrash: 0 StartupTime: 1661808020 SubmittedFrom: Client SystemMemoryUsePercentage: 16 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20220818191623","version":"104.0","vendor":"Mozilla","displayVersion":"104.0","platformVersion":"104.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":32444,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19044,"windowsUBR":1889},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"NVIDIA GeForce RTX 3060 Ti","vendorID":"0x10de","deviceID":"0x2486","subsysID":"39711028","RAM":8192,"driver":"C:\\Windows\\System32\\DriverStore\\FileRepository\\nvddig.inf_amd64_fb4a07dbeae2f449\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvddig.inf_amd64_fb4a07dbeae2f449\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvddig.inf_amd64_fb4a07dbeae2f449\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvddig.inf_amd64_fb4a07dbeae2f449\\nvldumdx.dll C:\\Windows\\System32\\DriverStore\\FileRepository\\nvddig.inf_amd64_fb4a07dbeae2f449\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvddig.inf_amd64_fb4a07dbeae2f449\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvddig.inf_amd64_fb4a07dbeae2f449\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvddig.inf_amd64_fb4a07dbeae2f449\\nvldumd.dll","driverVendor":null,"driverVersion":"31.0.15.1694","driverDate":"7-21-2022","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"wrQualified":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":0,"warp":false,"textureSharing":false,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":null,"antispyware":null,"firewall":null}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"browser.fixup.alternate.enabled":false,"browser.search.widget.inNavBar":false,"browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"browser.urlbar.suggest.bestmatch":true,"network.trr.strict_native_fallback":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} Throttleable: 1 TotalPageFile: 70526799872 TotalPhysicalMemory: 34019577856 TotalVirtualMemory: 140737488224256 URL: UptimeTS: 4.61695 Vendor: Mozilla Version: 104.0 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

https://www.puzzle-nonograms.com/

There is a pop up login box - user name and password - then log in. This has always worked until the 'upgrade' to v103.0.2 but now it just sits there. This is obviously something introduced in the new version so any help would be appreciated. Thank you

I have my language settings to English, and English ONLY.

When I open multiple sites, or even try to log in and view my passwords ~ it constantly displays in Russian or some other language.

There is no helpful solution posted, and I have no idea to fix this. Again ~ only English is set in my personal settings.

Any advice?

Hi. I've been having this problem with my iMac for sometime, but now it's affecting my Macbook Pro, as well. Both machines are 2015, running OS 10.15.7.

They have problems loading webfonts (I get the annoying question marks). I tried creating a new test user, and the issue persisted. Any ideas on what I should do?

Thanks!

I'm unable to check out when I'm signed into my accounts at target & clinique.com.Target say my checkout page is slowing down firefox-click stop -I click stop&I cannot check out.