Firefox 技術支援討論區

Hi,

I have come across an issue where the Enhanced Tracking Protection (ETP) feature has stopped working on every single website I visit.

Every website I visit, the ETP icon is greyed out and not detecting any trackers.

For instance, when visiting the independent website, the ETP icon usually glows blue to indicate there are trackers. However, now, it is just greyed out, which is incorrect.

So far, I have done the following troubleshooting steps to fix the issue, but I have had no success:

• Uninstalled and reinstalled Firefox
• Signed out and signed back in
• Disabled and removed all extensions
• Cleared cookies, cache, history, site settings, etc.
• Opened Firefox in Troubleshoot Mode (with extensions disabled)
• Deleted my profile/files and created a new one

I have also checked this article: https://support.mozilla.org/en-US/questions/1327504

Can someone please help me with this, as I have no idea what else to do to fix this issue?

I started Firefox from scratch with a new profile, and the ETP worked for a short period, but when I closed and restarted Firefox, it just stopped working on every single site - this keeps persisting.

Any help would be appreciated!

I get this error when trying to access my email using FireFox. Lately this (or a similar) error happens weekly if not every couple of days. Always first thing in the morning, too.

UTC Date: 2023-07-16T15:17:20.490Z

Client Id: 57C5EE00898E486392D56E4C2F706F9E

Session Id: 84e33266-6f14-4c67-bcf7-f5589a5e04c5

Client Version: 20230707009.10

BootResult: network

Back Filled Errors: Unhandled Rejection: Error: NetworkResponseError:undefined|undefined:undefined

err: Error: NetworkResponseError

esrc: StartupData

et: ServerError

estack: K@https://res-h3.public.cdn.office.net/owamail/20230707009.10/scripts/owa.mailindex.js:2:260625

p/<@https://res-h3.public.cdn.office.net/owamail/20230707009.10/scripts/owa.mailindex.js:2:259787

my email works just fine using Safari so I am at a loss.

I have tried running FF (Firefox) in safe mode, ensuring outlook.live.com is an exception to the pop up window blocker, changed default protections on outlook dot com to none from standard.... Turned off ABP, clearing cache and cookies from within FF.

it may be worth mentioning that I can still browse/access other websites while outlook produces this error, and my network settings within FF are set to use default system settings (no proxy).

Through the years (been using FF since its first months) on various computers, various OS and FF versions, I've kept a bunch of bookmarks in my toolbar for frequently used links that I can QUICKLY "right-click, copy link, paste" (3 steps) into social media posts.

Tonight I opened up my bookmark contextual menu, hit copy, pasted it into my Twitter, and it pasted the title instead of the link!!

How useless is that! A title is easy to type out, a long complex url isn't, having a "copy" (title) instead of the "copy link" is entirely useless!

Now to accomplish same, I have go choose "edit" instead of "copy link" and then "click drag" the url then "copy" then "paste" then close the window. 5+ steps instead of 3. Who on Earth thought changing that function was a good idea?! More steps is NEVER a good direction.

IOS: 12.6.3 Firefox 102.9.0esr macbook rebooted cached cleared

Clarification coming from possible answers: Firefox's "Paste" function is working fine, since the url correctly pastes to Mac PAGES and Facebook. It's the paste to Twitter that does "Title" instead of "url". So obviously a Firefox-Twitter problem.

Variation of problem: I tried "Copy" from Firefox Bookmark Subemnu, then went over to Twitter on Chrome, and the "Paste" to Twitter on Chrome also results in a paste of Title instead of url. I tried "Copy" from Chrome Bookmark Submenu, then paste into Twitter on Chrome, and the "Paste" correctly pastes the url. This points to a mis-programming of the Firefox "Copy" function in the bookmark submenu.

I was in italy when I first created my firefox account and by default it choose italian as language. All of my search results are in italian even though in browser settings I choose English as preffered language. Now I discovered that actually my firefox profile is in italian that's why I see results in italian. In the profile settings (https://accounts.firefox.com/settings), there is no option to change the language. Please help.

Hi all,

I’m trying to make aware people of the recent Google movements to close gate the internet to their services and I suggest to folks to move to Firefox.

One of my colleagues encounters a problem clearly visible on the image attached (it shows correctly on my mac).

It's not as bad on my mac, where I only have issues every now and then - I received an email this morning on my work email, and all the apostrophes were replaced with Registered symbol (R in a circle).

I noticed that not allowing websites to use their own fonts fixes the issue (unticking "Allow pages to choose their own fonts, instead of your selections above") but I would like to be able to view sites the way the developers intented rather than forcing my browsers default fonts.

Any ideas?

Many thanks

i want to remove this blue line on top of the current tab with css

im on v117.0, and using a mac

i removed it with help with css years ago, but whatever it was no longer works. and ive been patiently waiting noone on any other site can help

or it maybe possibly some animation that could be removed in about:config

I've encountered this on several web sites; I'm unable to paste text into textareas that are controlled by CKEditor. If I try a different browser (Safari) on the same web site, paste works without an issue. I see no error messages, but simply when I paste nothing happens. It's happened to me in Firefox on two completely different web sites that are unrelated, and probably using different versions of CKEditor (the buttons have a different look).

Hello,

I'm trying to use the, "*", "%", "^", in my browser bar. What exactly do these do? After entering the shortcut I get a "Tab" or "History" button that shows up in the search bar and then after hitting enter nothing happens. Isn't this feature suppose to search inside all my open tabs and my History? Nothing happens after I hit enter.

Thank you.

I had about 100 tabs open but when I opened up my bowser they had disappeared from the 'Recently Closed Tabs' list and the vast majority don't appear in my History.

How do I recover the Tabs?

TIA

The following HTML feature is the subject of this question.

<input type="time"> https://developer.mozilla.org/en-US/docs/Web/HTML/Element/input/time

Firefox is supposed to use a 12- or 24-hour format for input depending on region settings or locale.

I think I should see a 24-hour input format. Firefox only ever presents me with 12-hour input format -- with AM/PM selectors. Chrome, by comparison, presents 24-hour input format, out of the box, as expected. Is this a localisation bug in Firefox, or am I holding it wrong?

I shall try to upload some screenshots, but in case that does not work, here is a text representation of my state.

I am on a Mac. The Mac is configured for en_AU. (I believe 24-hour clocks are used in the en_AU locale.) Just to be sure, the "Time format: 24-Hour Time" checkbox has been enabled in the Mac's Language & Region system preferences. The following command, entered at a shell, produces the desired output format.

% date +%c Sat 26 Aug 22:48:14 2023

All other applications on my computer honour this preference to the best of my knowledge.

I have the en-GB release of Firefox Nightly. Build ID is 20230825041349. Here are the relevant sections from about:support...

Application Settings Requested Locales ["en-GB"] Available Locales ["en-GB","en-US"] App Locales ["en-GB","en-US"] Regional Preferences ["en-AU"] Default Locale "en-GB" Operating System System Locales ["en-AU"] Regional Preferences ["en-AU"]

intl.regional_prefs.use_os_locales has been set to true in about:config.

Why do I still see 12-hour input formats in Firefox?

Thank you.

Default browser is Firefox. When it is not already open and I click a link in email or Messages it open Google.com. It used to go directly to email link address. I am using Macbook Pro. I just downloaded Firefox 117.0 Was there a change in setup or Firefox 117.0?

Autoplay media blocking does not work. I've tried to block autoplay on sites settings and also done this about:config fix without results.

   media.autoplay.default = 5 [0:allow;1:blockAudible;2:Prompt;5:blockAll]
   media.autoplay.blocking_policy = 2
   media.autoplay.allow-extension-background-pages = false
   media.autoplay.block-event.enabled = true '

Videos still start playing in some websites. I've noticed that when reloading the page, then autoplay blocking works.

Example: https://www.iltalehti.fi/formulat/a/35242327-7699-45a2-a1b5-75ff330a9d13 When i go to page first time, it shows on the left of address bar, that autoplay function is not even enabled (no autoplay block icon). When i reload/refresh the page, then it shows that autoplay is disabled and autoplay block is working properly (icon appears).

So it's only issue when visiting the page first time, if page is refreshed, no issues.

Hi, I just updated to the latest version of Firefox (auto), suddenly now, when I right click and quit upon closing, another icon appears, quitting again, another appears. I remove from doc, but same thing happens again upon quitting. Any help with this greatly appreciated.

Thank You.

About 6 months ago I moved from a Dell to a MacBook. I have given up Google and am now using Firefox rather than Safari. But sometimes I'm forced to use Safari because the page I'm looking at doesn't lay out properly. There's text on top of text, etc. But things lay out fine on Safari. I don't want to give up Firefox but I need to be able to read the page. Is there a fix for this?

I recently got set up to use Firefox instead of Chrome. I use a computer at work and at home. I have sync settings set up the way I want but it doesn't seem to work. For instance, when I deleted an add-on at work, I would expect that add-on to be gone from my browser at home, but that isn't the case. I also have changed settings to allow a pop-up from my company's internal website. But at home that change in the settings isn't reflected. Basically I have two versions of Firefox, one at home and one at work. Anytime I want them to match up I have to do it manually. The only exception is bookmarks, they seem to sync properly.

AOL on Firefox no longer allows me to type a double 'f'. On-and-Off becomes On-and O for example. The first 'f' appears. The second 'f' erases both! Even names in my Contacts such as Deardorff now appear as Deardor when typed into an email. This happens only on Firefox (not on Safari or AOL app). On any/all fonts. Help!

I encountered a Problem since the last update. When watching a Video on Youtube, the Playback is flashing, especially on green and red colors. I did see some People mention a similar issue years ago, so I followed the same troubleshooting by disabling Hardware acceleration and all extension. The Issue keeps persisting I am browsing on a M1 Macbook Air - no other Browser on my System has that issue. Here is an example with Screengrab https://imgur.com/a/EFrzzAD