Firefox 技術支援討論區

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last process could really fix the issue. It didn't, not always. Over the years, there have been times when the issue would still pop up, but not as often as before (2022 and earlier).

I have a feeling that during an issue, FF is having difficulty setting up shop after starting up. Consequently, it is spending more time before it could become prepared to connect to the Net. I've come up with another "solution," which is deleting (or moving out) xulstore.json in the profile folder after exiting or before starting FF. You can create a batch command or script to execute the process.

So far, FF is connecting immediately after startup.

Device: Surface Pro X SQ2 OS: Windows 11 Home for ARM (Up-to-date at time of writing) Firefox Version: 125.0.3 (AArch64 up-to-date at time of writing)

I am having an issue with Firefox and video playback, specifically on YouTube. When I play a video in default view mode, the playback is super choppy / low frame rate. When I change to theatre view or full screen, playback works perfectly.

I've tried incognito windows and troubleshooting mode with no improvement.

Microsoft Edge works fine.

Not sure where to go from here.

When I try to use needed tools on websites, Mozilla is blocking the page from opening. USPS will not allow me to track a package. When I enter the tracking number, the page just sits on white and the search just spins

Hi, I've been trying to get the Multi-Account Containers Add On to work on my computer for quite some time. Would be very handy for me. When I add the Add On to my browser the icon on the top right of the screen just won't show up. Don't know what I've been doing wrong...? How can I access the container settings someway else? I've made changes to my FF settings in regards to privacy via the recommendation from Sun Knudsen but don't really see an issue here. Thanks in advance!

macOS 10.15.7, Firefox 125.0.3

Just in the last few weeks, "buttons" on web sites do not work in Firefox, but work fine in Chrome. Example: https://www.mealtrain.com/users/sign_in/ The sign-in button does nothing in Firefox, yet works fine in Chrome. V. 125.0.3, Windows 10.

Unlike Safari, Firefox doesn't autofill passwords or 2-factor codes. Please implement these features or tell me how to get them to work. MacOS 14.4.1 Thank you, Steve

Firefox goes to eBay Portugal instead of eBay USA. In order to complete a specific task, I had to use Edge browser to get there. Why does it do that? How do I fix it?

I can no longer login to my webmail account using firefox, but I CAN login using MS Edge. I obtained a new ISP and set up a new email account. I was able to access the webmail account for about a month with Firefox. Then a few days a age, it just stopped: When entering valid credentials, the login page just refreshes (without errors) and doesn't continue to the webmail inbox any longer. So I thought I'd try a different browser and I used MS Edge. The valid credentials get me into the webmail inbox using Edge, but no longer works in Firefox. Any ideas what happened?

I get the message: Gmail may not work well with this browser version. Please upgrade to a supported browser. Just got it today. FireFox is version 125.0.3 for Windows 11. On gmail help, it said to disable extensions and add-ons. I did this, restarted Firefox and get the same message.

Where are all the tabs for the research I was working on? I stepped out of my office for a few minutes and returned to a very proud message declaring that Firefox had auto updated and now better than ever. Only all my tabs are gone. Why does every other browser save and restore tabs when updating, but not Firefox??? Do I have to go back to Safari or Chrome? This cannot happen!!!

I can't access my Virgin e-mail. I sign in with usual e-mail and password, then click and the link just doesn't work. The same when I ry to access my Virgin account details. Sign in and the links just don't work. It was fine yesterday, but there has been another Mozilla 'Update' which has 'Broken' the Virgin site! Can I roll back to the previous version of Firefox? There does seem to be an awful lot of updates; every few days it sems. Why?

I have tried all fixes suggested by others reporting similar problems with previous versions, but this was noticeable for me yesterday afternoon right after some downtime and the latest version (for me) of Firefox was installed. Every time I try to use a site requiring recaptcha, the wheel spins and I get no choice to log in. I've cleared cookies and my cache, refreshed Firefox, etc. Nothing works.

I noticed that Firefox implemented an update today at 10:36 (CST). I have noticed that since that point I can no longer click the login button for my ShipStation platform. I can login without issue through Chrome, but prefer to use Firefox. I have cleared my history for ShipStation in Firefox. I have restarted my computer. The page loads, but clicking on the login button has not result - nothing happens.

Please help!

Hello,

there seem to be a recaptcha issue - it was working yesterday, and today it doesn't. Here are the sites you can try to reproduce the issue: https://www.uniquegardendecor.com/contact-us/ https://www.kbauthority.com/help.php?mode=update&section=contactus https://www.outsy.com/contact-us/ And it looks like it's only happening in the US. Firefox version: 125.0.3 (64-bit) Please advise

Whenever i encounter a reCAPTCHA, and click "i am not a robot", the wheel keeps spinning and spinning and spinning. I never get to the screen where i have to verify images or a check mark. Just started happening randomly.

I've spent hours searching. Tried every single solution-new profile, erased firefox and reinstalled, troubleshoot mode, firefox refresh, turned tracking protection off, changed network settings, reset wifi adapter, you name it i tried it. I need to get past reCAPTCHA's for work. Getting so frustrated. Please help!

One important point-the only other browser i have on my laptop is Microsoft edge and it' works perfectly on Edge!

In the last couple of days I've been unable to login to my virginmedia accounts using firefox, all other browers work fine, I can enter details no trouble but as soon as I press the blue button on their page nothing happens, cleared cookies and data for virgin but didnt help.