Firefox 技術支援討論區

I have an HP Omen and am running Win 10. For several days, every time I try to do something, even just type, a black box opens and I can't close it on the first five or six tries. It's like the black box with the list of choices that starts with "Open in New Tab." It brings up all kinds of black boxes, and I haven't done anything to the computer, upgrading or anything. I know very little and would appreciate any help. Thanks.

Previously, I raised an issue in this post https://support.mozilla.org/tn/questions/1390310 and unfortunately, it's still persisting. I usually keep three Firefox windows open, and my downloads are primarily done in the second window. However, when I click the download button, nothing happens. The download button works perfectly fine in windows 1 and 3. This issue has been causing me frustration for some time now, and I have included all the details in the other post. Kindly check it out.

Since one of the last updates the behaviour for the tab re-sizing got messed up.

When there are only a few tabs with full size, those as well as the additional plus icon is shown. But when there are more tabs and they are re-sized, then the right side gets cut off. First the new tab icon dissapears and then also the last tab get's cut off.

I attached a screenshot with three firefox browser windows showing the problem, as well as a forth one with only 3 tabs open, which are shown in full size including the new tab icon.

This is a new problem as the tab resizinng and the new tab icon used to work perfectly fine no matter how many tabs were opened.

Yesterday I updated my mac mini OS to 13.3. From that time, when I use my home pod mini (airplay), firefox does not work on the sound.

I tried youtube and twitch, but neither sounds nothing when I turned it on with home pod mini.

I think it is a problem with firefox with up-to-date version macOS. It's because other browsers make sounds well such as Safari.

Firefox 111.0.1 (64-bit) on MacBook M1 Pro running Ventura 13.2.1

Cannot enter URL in the address book. When I hit return nothing happens. This happens even with no extensions installed, however, it works in a private window.

Any advice?

Firefox is showing all the time "The connection has timed out. The server at xxx.localhost is taking too long to respond." on loading or changing pages on localhost. When calling the same URL everything runs smoothly using Chrome.

Environment: Firefox 111.0.1 / Ubuntu 24.04 / Apache/2.4.56

Which settings can I change in Firefox in order to solve?

Firefox was working like a charm on my MacBook Pro '16 19 with Venture 13.0 macOS, without any issues. But somehow, after I did upgrade to Venture 13.2.1, Firefox started random hangs/freezes after each 30-60sec. And it takes ~5-10sec. I started to get random panics 2-3 per day.

I did not changed anything in the settings. This also happens in Private Window mode. I usually restart the computer everyday. (Eventually a new Firefox instance each new day, before Ventura 13.0 and still do after upgrade)

I have read the followings:

• https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode
• https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

But didn't help me. I have everything (tabs, favs, extensions, works, etc.) so that I do NOT want to reset/refresh ANYthing. I'd prefer to fix the root cause and understand the issue why it keeps occur.

I either change my main Firefox browser (after 8+ years) or look for a solution to fix the root cause without doing any refresh or reset (or something that cause data lost).

Is this a known issue?

Could you please help me on this? Thanks!

My Environment:

• Firefox 110.0
• macOS 13.2.1

Also, in the Troubleshooting Information section below, browser somehow couldn't collect to data and showed a "manual way documentation" button. I clicked it and it redirected me a doc. When I back to previous page, I lost the data I've just written here. So had to rewrite everything... Can you please fix this?

I know I'm late to the party...just had a Windows 11 reset...ugh. No matter. What does tweak me is that shortcut that is a nasty box. And tiny. I've searched, but can't find a good solution...all I want...is the previous, very hip, Firefox icon. IS THERE A UPDATE OR HACK FOR THIS? Really, if the nice friends at Mozilla are watching, gang, please, next update...give us back the previous shortcut logo. At least a choice? Thanks!

Since 111 update I cannot reliably load the following websites Skynews.com - loads but when i click on an article on the home page the scroll bar disappears and firefox locks up. I have to use task manager where an extra 6-8 firefox sessions appear with 0% resource useage and I have to close them. thsi happens about 80% of the time. ITVnews.com - same as for sky news Netflix - opens ok but locks up when I click on the acount tile. Happens about 50% of the time

All the above sites woerk fine in Google chrome. There was no problem until 111. There was an update to 111 a few days later which meant it happened less often but stil 70%+ of the time. No toher websites i use have been affected. using windows pro 10.0.19044 build 19044.

I have tried refresh firefox, uninstall and re-install but stays the same

Specifically, I am trying to pull up a web-site. It is called - http://pi-star/

Can someone help me with the right settings.

Plus, this works on another computer, but not this one.

The IP address I am seeking is wlan0:10.0.0.100

Please contact me if you can help. Thank you. Rick

Hello. Recently, it is in the Firefox browser that logins (nicknames) disappear from all pages. From inbox, facebook and others. Previously, if any nickname disappeared, then if you entered it again, it was saved. I'm not talking here about saving the auto-completion of the nickname and password. Only about the nickname (login). I don't want to save passwords on all pages. On google chrome everithing it's ok. Nicknames not disappeared. Only nicknames (logins) are stored there. Until recently, firefox was also preserved. Please fix this issue. I am already tired of writing all the nicknames every time. Again, again and again.

Three days ago Firefox froze and wouldn't allow me to do anything. I quit and then Firefox would not open. Went back to Safari and download the latest version of Firefox, and installed it. It started by saying that Firefox was already running (it wasn't) so I forced it to quit. Installed and asked it to replace the existing version. Then I tried to run it and it told me that it was already running!!!

Short of deleting the whole application and starting again - losing bookmarks, passwords, etc. - what else can I do?

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox as this both sounds like desktop version and you put in "Mac Ventura v13" in system details on right so you have macOS.

I have a Substack newsletter and am trying to record audio for a voice-over of a post/article. For some strange reason, even though I have it set to Allow that website to have access to my Built-In microphone, I get a pop-up error window "Unable to setup microphone!" when I try to record. It's simply refusing to acknowledge the Permission setting.

What's strange is that I *am* able to record a video and within that video, the audio IS recorded, so Firefox is allowing access to my camera AND my Built-In microphone when recording a video. The url is *exactly* the same for Camera Permissions and Microphone Permissions in Firefox Settings. Weird, right?

It is ONLY when I try to record a voice-over (audio ONLY) that it won't allow me to do so. I have to switch to Safari. I'd like to stay on Firefox and not have to switch back and forth. Any ideas how to fix this? I've cleared my cache, restarted my iMac, removed website from Permissions then put it back on.

Firefox is up-to-date: 111.0.1 (64-bit) MacOS Big Sur Version 11.7.4 (iMac)

Should I uninstall Firefox then re-install it? And, if so, will it keep my Bookmarks, Toolbar sites, info, etc? I read some instructions for Windows PC, but couldn't find anything re: a Mac re-install or "Clean Re-Install" for iMacs. Thanks in advance for any help!

Hey team! After my organization restricted GitHub access to a specific IP ranges (from inside company VPN) I cannot access GitHub Organization repositories through Firefox Developer Edition, though VPN works and I am signed in. I can see the following error: `Access forbidden from this IP address` together with incorrect IP address displayed.

Also worth mentioning that through Google Chrome I can access my company GitHub pages perfectly.

Can you please help?

Would you mind adding bookmarks setting ,such as bookmarked site can be stored in ascending or descending order (automate this accord to date they add) according to user requirement's.This would be very helpful for professional and students . Thank you Mozilla team and Developer for your time.

Is there a way to customize settings so that my address bar uses one search engine and my search bar uses another? For instance, can I set my browser so that when I type something into the address bar it will using the Yahoo! Search engine, but if I type something into the Search Bar next to it that the Search Bar uses Google Search?

I doubt this is an option the browser offers, but thought I'd ask to be sure.

You know when you grab a tab, drag it out, and make another window? For some reason it's never worked when dragging to another monitor. When I let go, it doesn't do anything, and the tab stays in the original window.