Hello,
Since 2 days ago, I've been unable to stream Amazon prime videos via Firefox. I'd get the error "Video unavailable. For assistance, please go to amazon help".
Am… (閱讀更多)
Hello,
Since 2 days ago, I've been unable to stream Amazon prime videos via Firefox. I'd get the error "Video unavailable. For assistance, please go to amazon help".
Amazon prime videos stream fine in Chrome
Amazon prime app on my Android phone also works fine.
I have tried everything on the amazon help page (unless they don't apply), still won't work.
(List of their tips:
* Close the Prime Video app on your device (or your web browser, if you're watching on your computer).
* Restart your computer or connected device.
* Ensure that your device or web browser has the latest updates.
* Ensure that you’re not using the same account on multiple devices - you can only stream the same title to two devices at a time.
* Ensure that any external device is connected to your TV or display using an HDMI cable that is compatible with HDCP 1.4 (for HD content) or HDCP 2.2 (for UHD and/or HDR content).
* Pause other Internet activity – especially if other devices are using the network at the same time.
* Check your Internet connection. You may need to restart your connected device and/or router.
* If you’re able to connect to the Internet on other devices, update your connect device’s DNS settings. Please check with your device’s manufacturer for further details.
* If you’re attempting to control a device using Alexa, try to unpair then pair the device again in the Alexa app.
* Deactivate any VPN or proxy servers. )
Similar issue with Audible. Cannot play anything via Firefox. It's just frozen. Audible app on my phone works fine.
Thanks for your time