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clearing the cache

I like to clear the cache on a regular basis but then Facebook does not recognize my laptop and I have trouble logging back on. Is it possible to clear the cache for all … (閱讀更多)

I like to clear the cache on a regular basis but then Facebook does not recognize my laptop and I have trouble logging back on. Is it possible to clear the cache for all but a select website? Thanks

wolfdad 於 2 年前 詢問

cor-el 最近回覆於 2 年前

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coupon app

My Grandson loaded some type of coupon app and every time I log into some type of store etc. I get this coupon discount, he said it was on Mozilla Firefox. I want to del… (閱讀更多)

My Grandson loaded some type of coupon app and every time I log into some type of store etc. I get this coupon discount, he said it was on Mozilla Firefox. I want to delete it but I can't find it, can you help?

triff 於 2 年前 詢問

jscher2000 - Support Volunteer 於 2 年前 解答

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Canvas Issues

I need to access Canvas as part of my school coursework. As of yesterday, Canvas refuses to load in Firefox. I've restarted my Mac, made sure Firefox is up to date, and t… (閱讀更多)

I need to access Canvas as part of my school coursework. As of yesterday, Canvas refuses to load in Firefox. I've restarted my Mac, made sure Firefox is up to date, and tried running Canvas in Chrome, where it worked just fine. My internet connection is also stable. All other websites seem to be working in Firefox, but for some reason Canvas doesn't load after any amount of time and the interface appears as the attached image. Any help? Firefox is my preferred browser and I actually cannot do any online coursework without Canvas, so any suggestions or advice are very welcome.

krismalbo86 於 2 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 2 年前

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Horizontal scrolling w. touchpad doesn't work on linux

I saw this post https://bugzilla.mozilla.org/show_bug.cgi?id=542690 where it seems implied that it should work, but on LMDE 5 w. firefox 98.0.2 64-bit scrolling horizonta… (閱讀更多)

I saw this post https://bugzilla.mozilla.org/show_bug.cgi?id=542690 where it seems implied that it should work, but on LMDE 5 w. firefox 98.0.2 64-bit scrolling horizontally w. touchpad doesn't work for scrolling on pages nor for scrolling the tab list at the top.

maartentenvelden 於 2 年前 詢問

maartentenvelden 於 2 年前 解答

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Failed download: How to resume my 60+gig. It suddenly just went failed and I can't even see .part in the download folder

I downloaded a large filed in my Firefox Browser and it took me 2 days to download the file but when it's almost done, it suddenly failed download. Can you help me resume… (閱讀更多)

I downloaded a large filed in my Firefox Browser and it took me 2 days to download the file but when it's almost done, it suddenly failed download. Can you help me resume the download? I think it stopped around 60 gig.

michaelferrer2k18 於 2 年前 詢問

cor-el 最近回覆於 2 年前

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Saved log in not working on my sites

My websites for example AccuWeather log in information is not working. Other sites also having the same problem. This happened with you before, Please fix this problem.… (閱讀更多)

My websites for example AccuWeather log in information is not working. Other sites also having the same problem. This happened with you before, Please fix this problem. I've already check with the websites and they have no issues.

I do not know why you keep having this problem. Please advise! Vicki F Konnecke

vickikhi 於 2 年前 詢問

Terry 最近回覆於 2 年前

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Addons

The addons on Firefox aren't showing up in the toolbar, even though it says that its enabled in the settings page. The only addon showing up is uBlock Origin, nothing els… (閱讀更多)

The addons on Firefox aren't showing up in the toolbar, even though it says that its enabled in the settings page. The only addon showing up is uBlock Origin, nothing else appears on the toolbar. This started only recently, I'm on Firefox 98.0.2 (64 bit).

Thanks in advance!

marcleok101 於 2 年前 詢問

marcleok101 最近回覆於 2 年前

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getting annoying popups even tho popups is off; told to go to preferences? then content; then choose to rid of?

I contacted the Daily Mail newspaper because I keep getting their popup news alert messages even when I am reading my email. My Firefox popup blocker is checked. I compla… (閱讀更多)

I contacted the Daily Mail newspaper because I keep getting their popup news alert messages even when I am reading my email. My Firefox popup blocker is checked. I complained to the news paper and they gave the following message to get rid of these annoying messages. Here are their instructions to stop this on Firefox> 1. Click the Settings icon in the top right of your browser window and choose "Preferences" 2.From the left hand side of the page, choose "Content" 3. Under Notifications, press "Choose

There is no Preferences category under my settings icon. There is no Content on the left side of the page when I go to Settings There is no Notifications label from which to select Choose.

How the heck do I get rid of this annoying popup or notification or whatever the heck it is? Please advise. Thx

djmckay.dm 於 2 年前 詢問

Dropa 於 2 年前 解答

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Norton support

Firefox no longer supports Norton Identity Safe Mobile Unlock and Auto Fill UN/PW, anyone have a solution? I have Windows 10 with Norton Extensions enabled and Norton Vau… (閱讀更多)

Firefox no longer supports Norton Identity Safe Mobile Unlock and Auto Fill UN/PW, anyone have a solution? I have Windows 10 with Norton Extensions enabled and Norton Vault is displayed but does nothing. Firefox is up to date also (that could be the problem; everything worked a week ago.)

kellerr 於 2 年前 詢問

Dropa 於 2 年前 解答

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Login

I cannot log into my Bank or puzzle> No internet? Trouble started with Firefox upgrade to must have Edge? Can you call me [removed phone# from public forum]. I am… (閱讀更多)

I cannot log into my Bank or puzzle> No internet? Trouble started with Firefox upgrade to must have Edge? Can you call me [removed phone# from public forum]. I am a senior and technically challenged and must make these corrections. Why did you upgrade and change everything?

nypeders 於 2 年前 詢問

cor-el 最近回覆於 2 年前

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password issues

Hello, I just bought a new laptop, and am trying to sync my firefox account. The new laptop wouldn't accept my password. So I changed it to a new one. It doesn't accep… (閱讀更多)

Hello, I just bought a new laptop, and am trying to sync my firefox account.

The new laptop wouldn't accept my password. So I changed it to a new one.

It doesn't accept the new password either. And now it seems like firefox isn't allowing me to logout of my account either. What is going on with the passwords? I can't afford to reset everything and lose all of my data and log ins. They have been generated by firefox and are all randomly alfanumeric.

What am I to do?

roscoechapman 於 2 年前 詢問

roscoechapman 最近回覆於 2 年前

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Recover old session before potentially accidentally deleting

I'm trying to recover a profile that has the most recent history, tabs and pinned tabs that I seem to have either lost or overwritten yesterday. I can try to reconstruct … (閱讀更多)

I'm trying to recover a profile that has the most recent history, tabs and pinned tabs that I seem to have either lost or overwritten yesterday. I can try to reconstruct from my actual history but I don't remember everything I had open. I'm also not sure what to do with all the profiles that are associated with my browser. The version with my actual name is not the default and is an initial version I used on an older computer.A ny easy answers would be appreciated. It's frustrating that there is no way to contact them Mozilla directly.

Thanks

ellenceegee 於 2 年前 詢問

cor-el 最近回覆於 2 年前

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ERROR 1005: ACCESS DENIED........ASN 9009

Error message when accessing business websites which use Cloudflare: "ERROR 1005 ACCESS DENIED DUE TO ASN 9009". This seems to be because Firefox is using ip addresses … (閱讀更多)

Error message when accessing business websites which use Cloudflare: "ERROR 1005 ACCESS DENIED DUE TO ASN 9009". This seems to be because Firefox is using ip addresses which are blacklisted. This has been checked with blacklist services such as DroneBL. I am not using a VPN. I constantly clear cache & cookies from Firefox and then restart the computer. I am not ignorant or stupid. Why is Firefox using blacklisted ip addresses? Is it because of M247? Is there any way around this extremely annoying problem? Thank you for your response.

opsec789 於 2 年前 詢問

jscher2000 - Support Volunteer 於 2 年前 解答

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Firefox Win10 reCpacha

Hi all, I'm getting a page asking for validate reCaptcha on every Google search. Using Chrome or Edge on same computer(Win10) and same time I don't receive the page val… (閱讀更多)

Hi all,

I'm getting a page asking for validate reCaptcha on every Google search.

Using Chrome or Edge on same computer(Win10) and same time I don't receive the page validation.

On my network I have the same behavior on others Win10 computers. All my computers have Kaspersky installed.

What I have to do? Some different setting?

Waiting for a help and best regards,

Ronaldo Luiz

ronaldo4 於 2 年前 詢問

ronaldo4 最近回覆於 2 年前

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I need downloaded files eg bank statements to open with Adobe Acrobat, not via browser.

I download some documents and save them on my hard drive. When I open them, it opens Firefox instead of opening Acrobat reader. I need to be able to work offline with t… (閱讀更多)

I download some documents and save them on my hard drive. When I open them, it opens Firefox instead of opening Acrobat reader. I need to be able to work offline with them in Adobe - I do not want the HTML version. This has only started happening recently. If this can't be solved I will have to try another browser. I am a reasonably savvy user but I am not a technical expert. Thanks for any help going - I am desperate. They all seem to have saved themselves as HTML documents. Any ideas?

diane.flute 於 2 年前 詢問

Terry 最近回覆於 2 年前

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several weeks ago, i noticed that my tabs that i have had open for months no longer were present when i had occasion to open firefox. i think it happened after update 98.0.2 was installed.

several weeks ago, i noticed that my tabs that i have had open for months no longer were present when i had occasion to reopen firefox after i had shutdown computer. i t… (閱讀更多)

several weeks ago, i noticed that my tabs that i have had open for months no longer were present when i had occasion to reopen firefox after i had shutdown computer. i think it happened after update 98.0.2 was installed. i have searched help, etc. one solution that was my exact problem did not apply to me because the screenshots the contributor was using were not present on my version of the browser (or it is always possible that i was lost). this issue is a pain and i sure would appreciate any help thanks, Steve

scturn48 於 2 年前 詢問

scturn48 於 2 年前 解答

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How to set a timeout for the master password?

I want to set a timeout for the master password. It's clearly a security threat to leave passwords unencrypted. It bothers me more than being prompted for the master pass… (閱讀更多)

I want to set a timeout for the master password. It's clearly a security threat to leave passwords unencrypted. It bothers me more than being prompted for the master password.

I remember we used to be able to set the timeout and it's a pain to go and logout the software security device after logging in to the one thing that needs the master password.

NuHash 於 2 年前 詢問

Terry 最近回覆於 2 年前

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Bookmarks

So why can't Firefox make their bookmark system more simple? I can spend 10 minutes looking for a bookmark that I KNOW I have & end up just googling for the site. … (閱讀更多)

So why can't Firefox make their bookmark system more simple? I can spend 10 minutes looking for a bookmark that I KNOW I have & end up just googling for the site.

pamela.j.lindell 於 2 年前 詢問

cor-el 最近回覆於 2 年前