Firefox 技術支援討論區

Hi there,

On Firefox, I'm experiencing "momentum" scrolling where, when I scroll using the trackpad, after I lift my fingers off, it keeps scrolling for a bit.

This is not the same thing as smooth scrolling. Disabling smooth scrolling does not disable this behaviour, and I use smooth scrolling on plenty of programs without it experiencing this "sliding" "momentum" on any of them except Firefox. I've also used Firefox before with trackpads without experiencing this.

How can I disable this?

I love pocket but it is infuriating. I do something and a pocket page suddenly comes up with like 10 pictures and click links to articles. (And I don't know what I did to get this pocket page to come up. It happens when I do something online and I can't replicate it! It's always by accident. I google pocket and login but ti's not the same page with the same articles.) I see several articles I would like to read. I click on one and at least I can usually read that one, but then I go back and can't find the other articles I wanted to read and I cant get back to the same page displaying the articles. Now there are different articles! Today I clicked on one I wanted to read, was told to log in, which I did, then it took me to a pocket page which didn't have the article i wanted, and I cant find it. I also wanted to read another article and can't go back to find it either. This is infuriating! Can anyone help? And I doin't even know how to get back here to find your answer unless it goes to my email chaplaindon2000@gmail.com help!

I have the same problem https://support.mozilla.org/en-US/questions/1421734 it's not a pdf. If I want to print a shipping label from eBay using Firefox nothing happens if I try to make it bigger. I can make it smaller but it is too small to begin with. If I use Brave or Edge (using the same printer) it works I can adjust it and make it bigger up to 200 %. I have already reset the printer options in Firefox and tried when disabling all add-ons.

That's a very odd bug. When I select an image from paint.net selection tool then copy it on firefox on whatsapp web or google docs, there's a 1 pixel line on top of the image. The line gets literally incorporated into the image. If I download the image, the black line is on top of it replacing the first row of pixels.

This does not occur on Edge, and it also does not occur when I try to paste something from other image editor, like mspaint. Firefox version is 122.0 and paint.net is 5.0.12. This bug just won't occur if I don't use firefox or paint.net, and it only occurs when both are present.

Starting with Firefox version 120, you can set Firefox to automatically launch whenever you start or restart your Windows computer. https://support.mozilla.org/en-US/kb/open-firefox-automatically-when-you-start-computer

The browser shows opt-in prompt for the user to easily setup this behavior. However, I do not want to do this.

When I click "No thanks", the prompt goes away, but couple days later, it returns. I guess that an update resets the prompt status.

Is there a way to permanently disable this opt-in prompt without allowing Firefox to start automatically with the computer?

Hi. Is there anyone having experienced similar phenomena?

1) Firefox stops showing Gmail correctly after a few days. Immediately after starting Firefox, I can log-in and open Gmail.com correctly. But after a few days keeping opening Gmail on Firefox, Gmail.com shows error messages regarding Cookie (please see the attached screenshot). If I do "Try clearing the startup cache" from trouble shooting information tab, Firefox shows Gmail correctly again, but after a few days the same issue happens again.

2) Fire fox cannot log-in on Outlook.live.com. As title says, I cannot log-in outlook live. Whenever I try to log-in from Outlook log-in page, Firefox shows log-in page again. This issue isn't resolved by inactivating "Enhanced tracking protection".

Both of them started to happen since the update around the end of 2023, I think. (On the other hand, Chrome works on both websites correctly)

If you have some information, it might help me. Thanks in advance.

I have updated to the latest version of Firefox browser this time. Whenever I create a new tab, the page will prompt me with a failure to load content and hope me to try refreshing to resolve it, but it does not work

I just installed FireFox but keep getting Chrome browser. How do I set FireFox as my default browser? My bookmark tab icons keep changing - how to change them back permanently ?

Seit einiger Zeit wird bei Firefox eine Übersetzungssoftware verwendet, die leider (noch) völlig unbrauchbar ist. Möglicherweise KI-gestützt, aber noch nicht fertig. Folgendes Beispiel aus der Webseite von Bitdefender zeigt, was ich meine:

Richtig übersetzt bei Google:

• Glückwunsch! Sie schützen so viele Geräte, wie mit Ihrem Abonnement möglich.

Gleicher Text bei Firefox übersetzt ohne Sinn und Verstand:

• Glückwunsch! Sieten so viele Geräte, mit Ihrem mit Abonnement- und Abo-send- und Ab- und Ab- und Ab'

Die gleiche Art der Fehl"übersetzung" hat bei etwas komplizierteren Konfigurationsanweisungen natürlich unangenehme Folgen. Solche Fehler sollten doch eigentlich vor der Umstellung einer früher ja wesentlich besseren Software zu der neuen Variante bemerkt werden.

Mit viele Grüßen Jürgen Frikell

Again I had to create a new question because i still get an "Unexpected error" when I try to answer. (By the way I tried all suggestions to fix the error and also reinstalled Firefox but still have the error)

jscher2000 i think you are correct. The blue link in the PDF file is not a web link but a link to the specific attachment. It appears browsers are currently unable (not programmed) to access attachments directly. I tried in MS Edge with the same result. After contacting MS Support, MS stated that they are aware of the issue and that they are working to fix it in a future release of Edge.

Attachments can be accesses in Adobe Acrobat as you described, but it would be good to be able to access them directly from Firefox instead of having to save them and then using Acrobat.

I use a public computer often, and I would like to use certain customizations while remaining anonymous. Rather than going through and clicking a bunch of checkboxes, I decided to have a hot key combination to enter in order to obtain my desired options. For example, I want to allow new windows to open normally, I want to choose where files are saved, and I want to turn off Firefox's recommendations. The underlined hotkeys are, respectively, ALT+W, ALT+A, and ALT+R ALT+F. So rather than a bunch of scrolling and clicking, I could just type ALT+WARF, and get the options I want quickly.

However, pressing the hotkeys while in the settings does not seem to do anything. In particular, pressing ALT+WARF only succeeds in pressing the ALT+F, which opens the File menu. Pressing these keys without an ALT key sends them automatically to the search bar -- which is also not what I want. Pressing ALT+SHIFT focuses in on the checkbox -- but does not press it. For example, ALT+SHIFT+W focuses on the checkbox, but I still have to click SPACE after it to press it.

Is this a bug? If not, how can I make the underlined keys press the respective checkboxes?

DEAR SIR MAM PLZZ HAVE A LOOK

https://drive.google.com/file/d/1iJqUWyr_BYMcOoQj6QvFSaiSEf4NuJR2/view?usp=drive_link

GOOGLE CHROME WORKING FINE BUT FIREFOX AINT WORKING

THANK YOU

mail me at [Email address]

I am using Firefox with the uBlock Origin and Cookie AutoDelete extensions enabled. When I try and load Gmail or any other Google site, I get a blank page and nothing loads at all. This only occurs when my VPN is on (I use Private Internet Access). However, even with the VPN on, Chrome will still load those sites. Disabling the VPN means that the sites load normally.

My guess is it might be some sort of privacy setting in Firefox, but I don't understand what it could be. The only thing that breaks/fixes the sites is connecting and disconnecting the VPN, irrespective of which country I try and connect from.

Dear Sir/Madam

I have set up a new Microsoft Surface pro 7 with fresh Win11 23h2 and office installation.

The latest Firefox 122.0.1 has been downloaded.

Problem:

When i sign in to my Microsoft 365 account for the first time everything goes smooth and get all authentication steps.

BUT

1. I never reach the Microsoft 365 page and return back to Microsoft log in page

"https://www.office.com/?trysignin=0"

2. if I insist in Trying I get in a loop and i get the error message "AADSTS50196 authentication error,"

3. I have tried to clean Cookies cash. The only difference now is that i do not get in that indefinite loop but i have to reenter the sign in credentials and again reach the log in screen.

4. I have entered the office.com, Microsoft.com, hotmail.com as trusted sites but problem same

5. No issues in that particular Surface pro to sign in Microsoft 365 site via edge

6. No issues to sign in Microsoft 365 in my other computers via Mozila. It happens to that particular surface new installation

Any help/Troubleshooting will be appreciated

When the system theme (light/dark) is switched globally, Firefox recognizes this and also switches its theme automatically (if configured appropriately). This should also retheme addons opened in the sidebar (Tab Stash or Sidebery for instance), and it does so under certain conditions, namely if either a) no sidebar was opened when starting Firefox and the addon sidebar window is opened directly, or b) the sidebar was opened with start of Firefox. Unfortunately, no retheming of the addon window occurs when some other Firefox sidebar (such as bookmarks or history) was opened after Firefox start and before system theme switch. In that case, the addon window (which is opened as the system theme is switched) does not retheme. This can be mitigated by either restarting Firefox or by opening a Firefox sidebar such as bookmarks or history, and switching back to the addon window.

So to reproduce this behaviour:

1. Open Firefox and some sidebar addon directly (such as Tab Stash in my case, with Ctrl-Alt-S)
2. Switch system theme globally (I do this with Night Theme Switcher in GNOME)
3. Observe that Firefox correctly redraws the addon window
4. Open bookmarks (Ctrl-B) or history (Ctrl-H)
5. Reopen the addon window
6. Switch system theme globally again
7. Observe that Firefox does not correctly redraw the addon window
8. Open bookmarks (Ctrl-B) or history (Ctrl-H) again
9. Reopen the addon window
10. Observe that Firefox redrew the addon window

This has already been reported to the addon developer, who stated that it might be a bug in Firefox, since his addon only tells Firefox which colors to use in which mode.

System details:

• OS Version: Linux 6.7.4-arch1-1
• Browser Version: Firefox 122.0.1
• Desktop environment: GNOME

Nie mogę zalogować się na konto Gmail poprzez stronę www.google.pl w przeglądarce Firefox. Przy próbie zalogowania się przez www.google.pl pojawia się komunikat Bad Request Error 400. Ten sam problem występuje, gdy muszę potwierdzić logowanie do innych stron internetowych za pomocą konta Google. Po prostu nie da się nigdzie zalogować. Ten problem nie występuje w innych wyszukiwarkach. Moderator Firefox odpowiedział -"This does not sound like an issue with Firefox, but is something that the Google support team should be able to help you with" Na stronie www.google.com pojawia się ikona zalogowania, ale i tak nie wszystkie usługi związane z Google są dostępne. Niedostępne są wtedy — Google konto, Google Play, Gmail, Meet, Chat, Dysk, Kalendarz, Zdjęcia, - to tylko te najważniejsze niedziałające." Pliki cookie są włączone. 25.12.2023 ten problem nie istniał. Próbowałam przywrócić Firefox na wcześniejszą datę instalacji, ale to nic nie dało. Rozszerzenia i wtyczki odinstalowałam. Problem niestety pozostał. Bardzo proszę o pomoc. Pozdrawiam Bogaczewicz Bogusława.

Hi,

What is the area above toolbox called (Firefox, File, Edit, View, History, Bookmarks, Tools, Window, Help) and how do I change color on just that?

Thank You, Leslie

I just wrote this blog post and someone suggested I contact you.

I have my default browser set to Firefox on Linux (Debian Bookworm). When I open an http:// or https:// URL, it opens in Firefox, but when I open a file:/// URL, it opens in Chromium. It seems that file:/// URL makes it resort to the MIME type.

Is there anything Firefox can do here or is this a Debian or freedesktop.org issue?

Thanks!

Tim