Firefox 技術支援討論區

There is no audio on any website in Firefox only. I'm using Windows 11

1. Numbered list item When a video is playing there used to be an audio icon showing the tab is playing audio, this does not show anymore.
2. Numbered list item Firefox does not appear in the Windows volume mixer
3. Numbered list item The Firefox Task Manager Utility 'Windows Media Framework Audio Decoder is always idle.
4. Numbered list item I've restarted the Windows AudioSrv service and Windows explorer process

Nothing works. Please help.

Firefox is downloading files directly to my Downloads folder instead of asking despite having turned on every setting that says it should ask first. Under about:preferences I have turned on "Always ask you where to save files" under Downloads, and I have set Applications to "Ask whether to open or save files". I have even gone in to about:config and turned off "browser.download.useDownloadDir", but the files are still going directly to my default folder.

I have multiple monitors and most often have Firefox windows open on each. Lately, I've been noticing that the Desktop Window Manager process is consuming a huge amount of RAM. At the same time, consumption completely disappears with the closing of Firefox windows. Video: https://i.imgur.com/pHCa7Hh.mp4 (I left it for a while then closed Firefox windows) After a while, I noticed that already 13 GB of memory is being used by DWM. I don't know if sites affect behavior, but most often I have https://music.yandex.ru/home open

OS: Windows 11 (Microsoft Windows [Version 10.0.22621.1928]). Firefox: 115.0.1 (64-bit) Screen setup: 1 - 3840 x 2560 with 200% scale, 2 - 1920 x 1080 with 100% scale.

Well done Firefox team.

I got a notification this morning telling me I could update Firefox to the latest version and I had nothing urgent so I did.

Imagine my suprise when all my bookmarks, my passwords and logins appeared to have disappeared. Well, not just "appeared", since I can't find them anywhere on my machine right now.

I've been using Sync for years and when I finally managed to connect (because apparently the password I had been using was wrong ? But did FF tell me ? No ...), I discovered nothing had been saved. Ever.

A really nice morning.

Hello. I cannot remove the suggestions that appear in the drop down address bar suggestions list. Shift-delete does not work. Changing the search settings in tools does not work. There is no three dots that appear next to the URL, or a pop up that shows up if I hover over the link. They are stubbornly embedded on that bar and refuse to leave.

The only thing that works is to delete all history, but I don't want to do that. There may be some solution where I micromanage site permissions on a site by site basis but that's way too much work, and should not have to do that.

The URLs on the list themselves are totally random. I cannot figure out how Firefox decided that THESE are the URLs to feature. I visited like once, in a long string of activity.

Anyway, my inability to perform a simple task like right-click-delete or demand that it "stop doing that" is making me claustrophobic.

Vers 115.0.2

hello! i've been having an issue with mozilla where webp images are not loading at all. this is especially prevalent on youtube, where thumbnails simply do not load, as well as on tumblr, where if an image or gif is a webp file, it will refuse to load. both are attached in the image below to see the difference between firefox and chrome, as the images load fine on chrome. as well as that, discord, when opened with browser instead of the app, does not load profile pictures, server icons, or custom emojis. google hadn't helped me at all, and i don't know what to do at this point. i don't want to go back to using chrome.

in the attached image, the top images show a set of shark sculptures. the first does not load on mozilla, and looking at the image file, it is a webp. the second image is revealed to be a jpg, which mozilla treats normally. in the second set of images, there's a quick look at a random youtuber's page, the top being mozilla and the bottom being chrome, and you can see the mozilla thumbnails do not load.

thank you for reading! i'm very confused and am unsure what to do. any help is appreciated!

I download a file. It stops and speaks of a security risk. The website is https, but the file is http. Is there a location I can pre-approve all files from the url to override the objection? Thanks.

In macOS you can set up a global keyboard shortcut for the Move Window to Right Side of Screen command via System Settings > Keyboard > Keyboard Shortcuts.... In most apps that support the Move Window to... commands, this will simply move the window to the desired side of the screen when the key combo is pressed.

However, in Firefox the key combo will start the animation as normal but the window will then bounce back to its original location. It's only when the command is activated via a keyboard shortcut that it does the bounce back behavior, though; the command works as intended when activated from the Window menu in the menu bar or from Option + green button in the top left of the window.

The key combo I set up was Shift + Option + Command + Right Arrow, but I've also tried a couple of different key combos and they all did the same bounce back behavior. I've tried it on machines with different versions of macOS (Sonoma beta and Ventura) with the same result. The bounce back behavior also effects the Move Window to Left Side of Screen command.

Hi - Javzscript Enable, though "True", still brings up the error "Enable Javascript". I spent hours on this, but nothing useful was found. Has any one had this problem, and if so, were they able to fix it?

Best regards, Nick.

Websites displayed in Firefox use ridiculously low contrast for their text. This composition box is a prime example. 30 years ago when my eyes were 30 years younger web sites tended to use BLACK TEXT on WHITE BACKGROUNDS, with fairly THICK FONTS.

Over the last 5 to 10 years websites and/or browsers have adopted much the terrible Apple Style used in its packaging: Light Gray Text on Lighter Gray Backgrounds *and* very Thin Fonts. Fortunately websites/browsers have not yet generally followed Apple's lead to the use of about 4 point fonts.

    I'm using:
         * Firefox Browser 115.0.3
         * MacBook Pro 15"
         * macOS Monterey  ver. 12.6.7

How can I greatly increase the contrast and the density of text displayed by the Firefox Browser?

I've tried the F9 Keyboard Shortcut, I've tried other Reader Add-Ons, this function simply doesn't work with Outlook. Either when in the Inbox, or with an opened Email. Anyone else encounter this?

Anyone know of a solution to making this work?

On a VERY side note: Here is my 1st initial text, when I believed the problem was about Firefox Add-Ons (I now have discovered it's not about the Add-Ons, it's the about the Reader View function). << When double-clicking on an Email, on the Outlook web site (https://outlook.office.com/mail/), the Email opens in a new window. When the new Window is opened, doesn't work.

When I click on Firefox's "Enhanced Tracking Protection" Icon and disable it, then the Extensions work. What's even weirder, is the behavior is the same for the REVERSE (if the Enhanced Protection is Disabled, the Keyboard Shortcut doesn't work until I "ENABLE" the Enhanced Protection).

Is there a setting in about:config that can return the functionality of Add-Ons (Extensions)?

On a side note, I found a setting to force the New Emails to Open in a new Tab instead of a new Window. The same bevaior is replicated, No improvement has been shown on that front. browser.link.open_newwindow.restriction = 0 >>

I'm getting loads of SSL errors when trying to connect to various web pages. The errors don't seem to relate to the target pages, something in the connections fails.

The symtoms appear to be similar to this closed bug which doesn't seem to have been resolved. https://support.mozilla.org/en-US/questions/1378352

Two of the more recent errors were: SSL_ERROR_DECODE_ERROR_ALERT SSL_ERROR_BAD_MAC_READ

There were several more which I don't remember.

Has anyone come up with a resolution?

When I'm using my Firefox browser and signing in to my Gmail account, the autofill function always gives me several old, expired gmail account names that I don't wish to see anymore. It's very annoying. I think I have turned off all the autofill options under Firefox>Preferences, but all these old account names keep showing up. Any suggestions for how to solve this? Thank you

Looks Firefox after recent update can not effectively open youtube.com as well as other webpages that contain video and or sound. Sound can not be heard. on youtube cannot completely finish opening the webpage. In complete transition. Hence the web page freeze or shall I say stuck.