Firefox 技術支援討論區

Ever since the last update, an annoying "Thank you for loving Firefox" tab opens every time Firefox is started.

Please disable or provide a fix to remove this annoying tab to never open again once seen by the end user.

Could not find a resolution searching online or in Mozilla Community. Just others complaining.

Version of Firefox is 108.0.2 (64-bit).

Image attached of what is seen each time Firefox is started.

Thank you.

I have been trying to download emails to Firefox / Thunderbird but for days I keep getting this message:

"The account hliss@localnet.com is being processed. Please wait until processing is complete to get messages."

What should I do?

I just moved to W11 and Google Calendar is messed up. The Calendar portion is fine but there appears to be extraneous bleed through in other areas. I tried icognito but that did not help. When I use Chrome the Calendar is fine.

i received an email saying one of my email accounts had been data breached as Twitter (200M)

Breach added:

January 5, 2023

Compromised data: Email addresses Go to Dashboard ive tried everything but after signing in i get error"Gateway error message-502 Bad Gateway

Is this a scam attempt or can you help me access my account dashboard

Updated a month ago and discovered all of my password stored history in FF is gone.....

I have seen that this happened to others but despite efforts, unable to restore all my passwords after the update despite that it says this will not happen.

I have followed the steps of profile, sync but nothing.

Afraid to ever update again and never had this issue in many years of using ff.

Help

The page you are trying to view cannot be shown because an error in the network protocol was detected. Why do i keep getting this message only on firefox but all my other web browsers work fine when doing web searches

I had Mozilla support account before, but now it seems Mozilla support accounts are phased out and instead Firefox accounts are used.

When I try to log in to Mozilla support with my Firefox account two errors are occurring:

"The email used with this Firefox Account is already linked in another profile." "This account is not active. Please contact an administrator if you believe this is an error"

I think the problem is that my Firefox account had e-mail address A, and my Mozilla account has address B Then I have changed my Firefox account e-mail address to address B.

I'm aware that this is not the best forum for this kind of issue but I have found no email address I could reach for help with account without being able to login so I had to create new Firefox account to ask this question, and there is no "meta" board for questions about Mozilla/Firefox accounts itself.

I am prevented from downloading an important document because the site says that I need to disable an ad blocker. I am not aware of having an ad blocker and nothing shows up in add ons and extensions. How do I find and disable an ad blocker that I cannot find?

I d/l Total AV and added Total WebShield & Total Adblock as extensions to my browser. Now when I open Firefox, it won't open in full screen. If I disable the WebShield, it opens full screen. Are there compatibility issues? Can you advise on how to fix it? It's very annoying.

firefox: 108.0.1 (64-bit) windows 10: 21H2 installed browser: firefox (pin-ed private mode on task bar) and edge (set to always open in private mode)

When I open firefox by clicking the icon on the task bar, firefox is opened in private mode. When I type in a URL in the address bar and click return, the private mode icon disappears from the tab, and the firefox instance becomes a normal (non-private mode) window.

When I open firefox in regular mode, and click New private window menu button, a new firefox instance is open with no private-mode icon shown anywhere in the new window.

How can you tell if firefox is in private-mode or not? Does the new version of firefox really have private mode?

See the attached images: start firefox in private mode using the pin-ed icon on the task bar; then type in www.google.com in the address bar. After that, cannot tell if firefox is still in private mode.

By the way, I've cleaned all browser data, all, everything I can select in the settings. Still in private mode, I still get site suggestion from history. From privacy's point of view, something is wrong somewhere.

Hello, I was just wondering if there was a way to remove the top open tabs bar on the browser. I am currently using the tree style tabs and was hoping to just use that and remove the visual clutter from the top.

Respectfully, Henry Bazan

Video playback stutters in Firefox and Firefox Nightly but not in an external player (mpv) or Edge. Hardware acceleration on/off makes no difference. Using the latest Radeon driver 22.11.2. Most noticeable during slow pan like this https://youtube.com/clip/Ugkx7jP_XuVB7i-O6ljGHQ_NjPmEakzvD7yM

The video playback stuttering isn't new but I only stated looking into it now. No idea how long it's been like this. At first I thought it might be caused by running my monitors at true 120Hz and 60Hz instead of a fractional framerate but then the stuttering should be visible on other apps too. Switching to a fractional 60 didn't change anything in Firefox.

Hi,

After an update, Firefox does not recognize middle click at all. It worked in the past, but no longer. For example, middle clicking on... - a hyperlink should open a tab in the background - a bookmark bar item or bookmark menu should open that bookmark in background - empty space on the webpage should initiate autoscroll - a tab handle on the Firefox title bar area should close that tab None of these work as of now.

I'm on Windows 10, and I am using a Logitech MX Master 3 via USB Unifying receiver. I checked Logi Options+ app and confirmed the middle button is correctly set to middle button (default) and there's no per-app settings for Firefox.

No Video with Supported format and MIME type found is not allowing me to play videos on website.

No idea what's the cause of it, I've tried everything from internet tips how to solve this.