Firefox 技術支援討論區

Today while using firefox all my open tabs and windows crashed. Due to the situation, I had to restart my computer because everything was stuck. When it restarted I couldn't restore the previous session so I used various methods to restore it but I still can't restore the windows and tabs that were open today. I would like you to restore my session from before the failure today.

Since Firefox update to 126.0 yesterday, any video I try to view from the Eurosport website has lost about the top third of the video. Prior to the update, I didn't have this problem with viewing the videos in Firefox, and if I access the website and videos using the MS Edge browser, the videos display correctly. See screen shots below from Firefox and Edge.

On nytimes.com some page elements are missing like pictures. the onepiecedle page just displays the background.

In Pic1 you can see what the page is supposed to look like, here opened in chrome

In Pic 2 you can see what it looks like in Firefox 126

I tested troubleshoot mode, private window, etp off, private window, hardware accel. on/off, nothing seems to work.

My Wife's computer - still on Windows 10 - says it can't start Firefox as it is still running, hitting the "close Firefox now" button just returns us to the same screen. I tried to uninstall and reinstall Firefox it tried to do a "reinstall" it says her profile is no longer available, while inconvenient she still should be able to start it up, but it still gives me the same message. that it is still running and needs closed. Trying to "close it doesn't do anything. I have restarted several times and even did a shut down and restart. Nothing seems to work. I assume some "stub" of Firefox is out there in the system/cache making Firefox think it is is still active but I can't find it to shut it down. Where do I need to go to "end task" on this phantom Firefox?

Other information: 1. We have Norton Security software installed, if that matters. 2. The same seems to happening to Thunderbird, but maybe I need to go to another help forum for that? 3. I am entering this issue from my computer that seems to be just fine with Firefox, so can't send browser data as it is irrelevant to the issue (it's on a different computer and install instance.

Dear Sir:

I have used Firefox as my default browser. However, when ever I click a link in my outlook email...it opens the page in MS edge. How can fix the issue and ensure the page opens only in Firefox.

Alok Gupta [removed email and phone# from public support forum]

I made sure everything was synced and my account logged in prior to reinstalling windows. I log into the same account and nothing is there. Help! How can I recover the bookmarks and history that are clearly selected in my profile?

Firefox - latest version, in Win 11 updated version, on my home server, will not load google.com pages, but intermittently works OK - frustratng. Other browsers, eg. Edge and Chrome access sites as normal on my laptop on my home network. My laptop using Firefox will load google.com pages when on another network. Is it my server, or Google, or Firefox doing this ?? Please provide any advice on solving this problem.

When I visit the web site virtueonline.org using Firefox browser, the Disqus comment section does not appear below articles on the site. Sometimes, when I go in and out of the article, the Disqus comment section will appear, but not always. When I use Microsoft Edge, the Disqus comment sections appear.

This randomly happened over the past few months but last couple days it's bad. The Google Sheets cells I have open on Firefox turn black. You can scroll and they will come back but just briefly and back to black. Very annoying as these are shared sheets for my business with other employees. It's not happening in Vivaldi Browser or Edge. I hate Chrome so not even trying it there but guessing it's fine. Seems to just be Firefox all of a sudden. See pic. Help please as I have no clue what's causing this.

FIREFOX won't print whole day of my google calendar - now it just prints when I get to the computer and print out the day - but then it skips the morning or night - BUT I can go to Chrome and it will print from 6am to 12midnight .... PLEASE get this fixed - such a pain to log in to another calendar/browser ETC all the time

After the last Firefox update: - i was logged out of my mozilla account; - i was logged out of my Facebook account; - i was logged out of my bluesky account; - i was logged out of my Facebook account; - my Instagram account is suspended;

yesterday morning all of these were logged-in and working fine.

Had to work for 30 minutes to re-log-in. And I cannot reactivate Instagram, I contacted support, nothing yet.

I don’t understand what Firefox is doing. For example, I used to start typing the first few letters of “weather.com”, which I visit pretty much daily, and it would auto fill “weather.com”. Now it auto fills every time with http://www.weatherbase.com/. I don’t know where that came from. Similarly, I used to type the first few letters of “duckduckgo.com” and it would bring up “duckduckgo.com”. Now it brings up a magnifying glass below the url with “Search with duckduckgo”. I am thinking it might be best if I can start over, i.e. clear out any information it’s saved about where it thinks I want to go, and start remembering the sites I am entering now.

ive built a new pc and have a flashing program popup every 10min. upon assistance from a really good pc guy, we've found its a firefox default browser agent with a long code.

its not listed in my scheduled tasks, eyt runs every 10min. only thing close to firefox would be thrunderbird, but iirc, mozilla and thunderbird are not longer the same company. either way. i need this thing to stop running every 10min.

All of a sudden, Firefox (125.0.3), running on Windows 11, is not delivering any sound at all on websites which have music or people speaking. The TOR browser does deliver the sound on those same websites.