Firefox 技術支援討論區

My computer died, I purchased a new one. I can't remember the password for mozilla. I reset it and everything is gone, bookmarks passwords, all of it. Is there a way to get any of it back?

If not, why not? Why wouldn't there be a phone number to verify ID and reset the password? Why wouldn't there be another option besides zeroing everything out? There has to be a better process than this.

Hi,

So, it looks like snapd went ahead and updated my Firefox.... Grrrrr

Now I'm unable to access my profile information. (passwords, tabs, extensions, history, etc)

When I try, I get a pop-up telling me that using an older version if Firefox can lead to profile data corruption. However, I'm trying to use FF version 109.0.1 (64-bit), which should be very new.

How can I get my profile data back?

Thanks in advance,

Mike Diehl.

I have "Open links in tabs instead of new windows" selected but links are still opening in the same tab. I understand not all websites support opening links in new tabs, but links that are from the search results used to always open in new tabs and now it's not working for some reason.

I totally appreciate Firefox!

but the new "extension puzzle button" really isn´t implemented well, I can´t move any extension around, customize or remove anything, very infuriating!

I like to only have a set amount of extension shown in that menu, so I don´t have them cluttering up my toolbar.

The extension icons are also massive in the drop down menu, which I would appreciate if I were on a device with touch, which I am NOT... So I am simply asking for more customization, since this button is a deal breaker for me! I presume this is also the case for a lot of other users.

And please also let us remove this button if we don´t want it. Firefox users really like being able to customize their lovely browser :)

I just downloaded the new Mac Ventura update, and when I opened Firefox all my previous tabs opened up, but my Toolbar completely disappeared, as in there is an empty space for it, and they show when I click on Bookmarks, but not on the actual browser window. The same thing happened with my Add-on extensions, all disappeared, and they're not even showing in my library. When I tried to download them again online, every single one gave me a red error message "An unexpected error occurred during installation." Please advise what's going on and/or how I can fix this to get my normal browser back. Thanks

I have a sandbox iframe which is hosted by various websites. Lets assume that this iframe is loaded like this: <script src="https://example.com/wie.js"></script> I have already added 'allow-scripts allow-forms allow-modals allow-same-origin allow-popups allow-popups-to-escape-sandbox allow-storage-access-by-user-activation' at sandbox. I also use document.requestStorageAccess() from inside the iframe and I set event listeners for the storage like this:

window.addEventListener('storage', onStorageFunc, false);. From the iframe a popup window is presented when user clicks a specific button and the popup opens at lets say at this url "https://paypal.com". After user navigation on popup, paypal at the end of the flow redirects user to this url "https://example.com/success". At this point when user is navigated to /success I add some data to local storage which I expect to trigger the storage event listener and the onStorageFunc to run. This doesn't happen, while in other browsers it works as expected.

Since both popup and iframe are under the same url (https://example.com) and I have used requestStorageAccess, I would expect this to work normally. Can you please help me to find out what is going wrong here? In the past I had the same problem but it was fixed when I added 'requestStorageAccess' and 'allow-storage-access-by-user-activation'. Now I can see it happening again.

Hello everyone, Does someone know how to install Firefox on Ubuntu Touch phone?

I did install "Ubuntu touch" on my smartphone few weeks ago.

But without my favorite Firefox Navigator, this is useless for me !

Even a older version of Firefox will be fine. All i need for now, is a Sync of my configuration (bookmarks and Passwords Manager). Firefox should have app in Openstore for Ubuntu touch phones as its opensource and promotes security.

Regards

Firefox won't stay my default browser. Every time I sign on after rebooting MS changes the default to I don't know what. It doesn't say what is the default. It wants edge I guess but I deleted the entire edge app and all its dlls. So how do I make the choice through the "set defaults" settings permanent?

Is this a new "feature?" The add-ons that I need to interact with frequently have vanished from my toolbar and can't be re-added; they don't appear as options in Customize.

I've DONE the "delete extensions.*" thing and the problem still exists. I even tried creating a new profile, but the icons didn't appear as I installed the extensions. It's as though Firefox has unilaterally decided to remove this feature and didn't warn users about it.

I still HAVE the add-ons and can access them from the add-ons list, but that's inconvenient since there are only a few that I really need to interact with; the rest can stay out of sight and quietly do their thing.

Is this a bug that crept into the latest update, or is it something that you're wishing on users? I've loved Firefox for years for its privacy focus, flexibility and customizability; please don't take an ease-of-use feature away from us.

Almost as soon as the most recent Firefox update, 109.0, happened, I began having this half tab showing up on the far left of my tabs bar for some site - https://deal2coupon.com/all-stores/ebay.com.

What the hell is this? Did it come with the update? I've searched all over the internet and all I find are all the top Google search returns are directed to that site as if they are a wonderful site and they will do their best to tell you that's true. Bah! Humbug! I even checked https://reports.adguard.com and all it says is it's not on any black list they monitor. (YET!)

How do I get rid of it? Who do I report it to?

Firefox doesn't run Speedtest program at same speed as Chrome. I noticed that recently Speedtest is not reporting accurately when run on Firefox but reports correctly on Chrome or Edge or my phone for that matter. I have tried in troubleshooting mode and have refreshed Firefox. I have a 200 Mbps connection. I am connected to my router via Intel(R) Wi-Fi 6E AX210 160MHz.

Please see attached screen shots.

Good evening Community,

I have a prolem with my firefox browser since about 3 weeks. So I hope somebody around here can help me with that. Somehow it occurred that HTML5 videos need very long to load. Sometimes it even shows me the message that I should restart the browser. I really cant find the problem. I have the newest version: 109.0.1 (64-Bit) I deletet the cache. I also didnt install any Plugins or addons. Since the problem occured.

I tried other Browsers on my Computer and it works just fine. By the way I also have a pretty new Computer, the specs are fine.

The only thing I didnt try, is to reinstall Firefox. Because i have a couple of tasks opened which I dont want to lose or put in booksmarks. But that also cant be the problem. Because I always had around 10-20 tasks opened in the past.

I hope somebody can help me or had the same problem and knows how to fix it.

Sorry for my bad englisch.

Nice regards. BS

I want to know how to disable the image "enhancement" in Firefox. Firefox is rending colours with unrealistic saturation. I recall there being an option to turn it on and off in the config, but I can't find it any more. I've attached a screenshot showing Firefox rendering on the left and MS Edge on the right. MS Edge has image "enhancement" turned off. The most obvious area is the terribly over saturated red pin on the map in the Google search results, but the adjacent picture also shows greater saturation in Firefox. (You may need to scroll horizontally to view the full width of the screenshot.)

Can anyone help me to find the setting?

Thanks in advance.

Since the latest update, Firefox won't display Google maps anymore. There was a message saying Windows blocked access to the graphics. Can't figure out where in Windows 10 to undo this. Help! Firefox useless to me without Google maps.