enable third party cookies

In order to add photos to Shutterfly from google photos on Firefox, which is what Shutterfly likes, I have to enable 3rd party cookies. I have been trying and googling an… (閱讀更多)

In order to add photos to Shutterfly from google photos on Firefox, which is what Shutterfly likes, I have to enable 3rd party cookies.

I have been trying and googling and searching support for some time now. The google instructions do not come close to matching what is on the commuter. The "support" instructions are in technical computer language which I don't get.

So, please help me, but pretend you are explaining to your grandma (I may not be yours, but I am a grandma to 4 grandkids) and she's never used a computer before (I have, but I'm sick of wading through technical answers that don't match the computer and don't work).

Thanks - I hope someone helps me.

Grandma Mary

marycolbert07 於 4 個月前 詢問

jscher2000 - Support Volunteer 最近回覆 於 4 個月前

i followed you instructions to generate a new recovery before changing my password...so as not to lose my data....so now i dont have a recovery key and i cant create one because its asking me for my password???

I need to create a new recovery key and i should be able to but even though i am sighed in its asking me for my password which i have forgotten....wow nice instructions..… (閱讀更多)

I need to create a new recovery key and i should be able to but even though i am sighed in its asking me for my password which i have forgotten....wow nice instructions....i did exactly what I was instructed to...... to create a new recovery key.....but apparently even though i am sighed in i need to have my password to generate a new recovery key....would have been nice to know that first.....now i cant generate a new password without losing my data because i dont have a recovery key???? can anybody help me

mlamond 於 4 個月前 詢問

cor-el 最近回覆 於 4 個月前

  • 已解決

Disabling DRM completely

I have disabled DRM content, why is firefox annoying me to enable it each time I load a website that requires it. What seems to be now the general topic, even for a simpl… (閱讀更多)

I have disabled DRM content, why is firefox annoying me to enable it each time I load a website that requires it. What seems to be now the general topic, even for a simple blog... If I disabled it, I do not want to be prompted to enable it back. I know how to enable it.

david636 於 3 個月前 詢問

cor-el 於 3 個月前 解答

ProctorU message Your Monitor Count could not be found

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during your exam. Yo… (閱讀更多)

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during your exam. Your monitor count could not be found". I searched for possible fixes, and someone mentioned removing fingerprinters, and possibly also remove cookies and tracking content from Firefox enforcement. I removed all 3 and that did not help. I also tried clearing cookies and site data and also cached web content, this did not help. Is there some other setting in Firefox that might be preventing the detection of the monitor count? Any suggestions on how to fix this issue?

RAR 於 2 個月前 詢問

jscher2000 - Support Volunteer 最近回覆 於 1 個月前

email

How does firefox know my old email? Upon entering an old email to sign in, firefox prompts for me to enter the "primary" email for the account. How do I delete this old e… (閱讀更多)

How does firefox know my old email? Upon entering an old email to sign in, firefox prompts for me to enter the "primary" email for the account. How do I delete this old email? My account clearly shows no other "secondary" email provided. Will I have to delete my account?

snowbellysurfer 於 2 個月前 詢問

Dropa 最近回覆 於 2 個月前

Google

Why are there so many Google tools embedded in Firefox? Many of us don't trust Google at all, and in the current environment of increasing surveillance, it seems very str… (閱讀更多)

Why are there so many Google tools embedded in Firefox? Many of us don't trust Google at all, and in the current environment of increasing surveillance, it seems very strange to find many Google processes in Firefox.

john820 於 2 個月前 詢問

Dropa 最近回覆 於 2 個月前

  • 已解決

History locked in time

Websites browsing history does not update or delete. Opening the sidebar, right clicking on an entry and using Forget About this site or Delete Page has no effect. Menu&g… (閱讀更多)

Websites browsing history does not update or delete. Opening the sidebar, right clicking on an entry and using Forget About this site or Delete Page has no effect. Menu>Settings>Privacy. Private is unchecked. I've selected Clear History Time Range Everything, all boxes checked. Settings When closed Firefox should delete all boxes checked.

Remember Browsing History and it doesn't update when I open the sidebar. Last Visited is the only selection that shows any sites and it doesn't update as I browse new sites. By Date and Site, Most Visited, by site, by date do not show any sites.

I've even uninstalled Firefox and reinstalled and not sure how but it has the same history as well as last tabs opened.

cg1123 於 4 週前 詢問

cor-el 於 4 週前 解答

Firefox Private Browsing

I recently added Private Browsing on my Firefox browser. I do not want it and have tried several times to find a way to remove it, but cannot. Please help me. I am not… (閱讀更多)

I recently added Private Browsing on my Firefox browser. I do not want it and have tried several times to find a way to remove it, but cannot. Please help me. I am not very computer literate, so need simple answers. I see the Icon on my lower bar and hoped it would have an option for removal, but cannot find one. Thank you.

bevsantqs 於 4 週前 詢問

bevsantqs 最近回覆 於 3 週前

Import personal certificate

With the latest upgrade to Firefox 107.0 there is no option any more to import or manage certificates. Going to Settings/Privacy & Security/Certificates and selecting… (閱讀更多)

With the latest upgrade to Firefox 107.0 there is no option any more to import or manage certificates. Going to Settings/Privacy & Security/Certificates and selecting View Certificates results in a window showing installed certificates with only OK button at the bottom of the window. No option to import, delete, save or anything else. OS: OpenSuse Linux 64bit

krpan2002 於 2 週前 詢問

bart17 最近回覆 於 6 天前

  • 已解決

Still getting Newsletter Emails after unsubscribing

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has bee… (閱讀更多)

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has been leaked).

This is an incredibly bad user experience and to my knowledge illegal in the EU.

I'm probably still within that journey but the journey should terminate the moment I clicked unsubscribed.

jkl123 於 1 週前 詢問

Chris 於 1 週前 解答

  • 已解決

saved passwords

hello, i recently went from google browser to firefox, and i want to import my passwords. i did save all my passwords from google browser to .csv file, but when i go to s… (閱讀更多)

hello, i recently went from google browser to firefox, and i want to import my passwords. i did save all my passwords from google browser to .csv file, but when i go to settings>import passwords, it lets me choose the file, i choose my passwords.csv, and then-nothing happens. no loading, browser doesnt stop working, my folder where i choose csv from is just closing, but passwords doesnt import

daniil.yershow 於 1 週前 詢問

cor-el 於 1 週前 解答

Offline mode is online and is still connecting to Internet

Hello everyone, Please test with all versions of Firefox. I was able to reproduce this consistently even after a complete reinstall or reset. For this case, ESR was check… (閱讀更多)

Hello everyone,

Please test with all versions of Firefox. I was able to reproduce this consistently even after a complete reinstall or reset. For this case, ESR was checked and surprisingly it stays online even when offline mode is used upon start using profile manager. For this, you can create a new profile and start the browser in offline mode and search something in address bar. At first, you will be greeted with an offline mode message but if you hit refresh then the browser becomes online and the search results are now available. This is not just related to search results but any websites.

Hope you guys can provide some info as this is really unexpected behavior.

Thank you and looking forward to your suggestions

Test specs: Windows 7-10/Linux/Ubuntu Firefox version: ESR 102.5.0/Standard 107.0

d3nkzplfcx 於 1 週前 詢問

Lost access to primary email

Hi, My primary email is in the .ru domain and I have lost access to it due to Ukraine goc restricted access to it. How can I change it or set up alternative authentificat… (閱讀更多)

Hi,

My primary email is in the .ru domain and I have lost access to it due to Ukraine goc restricted access to it. How can I change it or set up alternative authentification method without confirmation via email.

I still have access to Account settings from my phone Just have new OS on my PC and faced this problem.

TY BR, Serhii

brpt 於 1 天前 詢問

Dropa 最近回覆 於 1 天前

  • 封存

Firefox Tracking Protection and extension overlap?

There is no shortage of privacy protection plugins, which I consider to be a good thing However, Firefox also has tracking protection on board itself. This leaves me wond… (閱讀更多)

There is no shortage of privacy protection plugins, which I consider to be a good thing However, Firefox also has tracking protection on board itself. This leaves me wondering if and how much overlap there is between these privacy protection plugins and Firefox tracking protection and if having both or multiple of these enabled, isn't simply overkill?

To illustrate, I have tracking protection set to strict. In addition, I use EFF Privacy Badger, uBlock Origin, NoScript and DuckDuckGo Privacy Essentials.

If I have Firefox tracking protection set to strict, do I still need Privacy Badger, uBlock Origin and DuckDuckGo Privacy Essentials? These seem to cover the same functionality but one may be better than the other. How do I know which to choose? (NoScript is more a security feature, so that's another matter).

joopberis 於 2 年前 詢問

joopberis 最近回覆 於 2 年前

  • 已解決
  • 被鎖定
  • 封存

Master password not working on other computer

I'm using two computers. My master password isn't working on the other computer. I tried changing it on the 1st computer (where I'm logged into Firefox); but the change i… (閱讀更多)

I'm using two computers. My master password isn't working on the other computer. I tried changing it on the 1st computer (where I'm logged into Firefox); but the change isn't applying to the 2nd computer. Help!

KT 於 2 年前 詢問

cor-el 於 2 年前 解答

  • 封存

Yahoo intruded and set itself as default search, even though Google was and is still listed as default.

Yahoo intruded and functions as default search, even though Google has been and is still designated as default in the settings. I removed Yahoo from the list of 1-click b… (閱讀更多)

Yahoo intruded and functions as default search, even though Google has been and is still designated as default in the settings. I removed Yahoo from the list of 1-click browsers, but that didn't affect its unwanted function as default search. This began out of the blue several days ago, and I have no idea how. I dislike Yahoo in general and have not been on that site. I'm getting really frustrated!

hejsan13 於 2 年前 詢問

jscher2000 - Support Volunteer 最近回覆 於 1 年前