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YouTube won't go full screen

You Tube will not go full screen. I've tried reinstalling, clearing cache, refreshing page, pressing F11. Nothing works. It will go full screen in a private browser, b… (閱讀更多)

You Tube will not go full screen. I've tried reinstalling, clearing cache, refreshing page, pressing F11. Nothing works. It will go full screen in a private browser, but not in a normal one.

drow_noble_1 於 2 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 2 個月前

loss of firefox browser

I tried to open my Firefox browser, but was unable to. Same thing with my Google chrome browser. I ran the troubleshooter for network problems, but unable to get a solut… (閱讀更多)

I tried to open my Firefox browser, but was unable to. Same thing with my Google chrome browser. I ran the troubleshooter for network problems, but unable to get a solution.

I downloaded a new Firefox browser in the hopes that it would let me access the other browser so I could retrieve all the settings, bookmarks, etc. However, everything disappeared when the new browser was installing.

Is there any way for me to retrieve that information or is it a total loss?

dgfra547 於 3 個月前 詢問

TyDraniu 最近回覆於 3 個月前

Twitch livestreams

This is something that I've noticed for a while, but why is it that whenever I go to Twitch and try to open a live stream, it always comes out muted? This does not happen… (閱讀更多)

This is something that I've noticed for a while, but why is it that whenever I go to Twitch and try to open a live stream, it always comes out muted? This does not happen if I use Twitch on other browsers, or on my phone.

butterflying_low 於 5 個月前 詢問

jonzn4SUSE 最近回覆於 5 個月前

cant access google.com while connected to nord vpn

i am already reached out to nord vpn for support, and i cant access google.com while conected to firefox on my computer,it works just fine on my laptop, … (閱讀更多)

i am already reached out to nord vpn for support, and i cant access google.com while conected to firefox on my computer,it works just fine on my laptop,

mysexyluv2 於 5 個月前 詢問

jonzn4SUSE 最近回覆於 5 個月前

lost home icon top left of page

I used to have a home icon to return to firefox home page; it has disappeared.Any help getting it back would be greatly appreciated.I think I might have gotten it back th… (閱讀更多)

I used to have a home icon to return to firefox home page; it has disappeared.Any help getting it back would be greatly appreciated.I think I might have gotten it back thru the extension app but don't remember the process. Thanks

Jim 於 5 個月前 詢問

cor-el 最近回覆於 5 個月前

Fire Fox not compatible with updated PG&E website

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It sug… (閱讀更多)

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It suggests Chrome as the preferred browser. We pay our utilities through their site and we enjoy Fire Fox.Can anyone help resolve this issue? Thanks

Coffee Lunch and Crab 於 5 個月前 詢問

kevin275 最近回覆於 1 個月前

Firefox not remembering cookie permissions

I'm having problems with a website constantly asking me to accept cookie permissions. It happens on some other sites occasionally, but this particular site is one that I … (閱讀更多)

I'm having problems with a website constantly asking me to accept cookie permissions. It happens on some other sites occasionally, but this particular site is one that I use each day.

When I visit the site I get the cookie permissions box. I click accept all cookies. No matter how many links I click I am presented with the box yet again. It doesn't happen with Chrome, Edge or Brave.

XyZed 於 5 個月前 詢問

Bilal Khan 最近回覆於 4 個月前

I can't change my location which states I am in Phoenix, Az. I am in Tucson, Az. How can I change this?

Netzero says I am located in Phoenix, Az. I am in Tucson, Arizona. It won't let me change it. I have tried numerous times but to no avail. What is the solution to this? I… (閱讀更多)

Netzero says I am located in Phoenix, Az. I am in Tucson, Arizona. It won't let me change it. I have tried numerous times but to no avail. What is the solution to this? I am going crazy trying to rectify this on my own.

wbor1951 於 5 個月前 詢問

cor-el 最近回覆於 4 個月前

How to create a shortcut/tile to add to Home page

There used to be a way to add a web site as a shortcut to the Home page by dragging the link and dropping it somewhere. Those instructions seem to have disappeared. On… (閱讀更多)

There used to be a way to add a web site as a shortcut to the Home page by dragging the link and dropping it somewhere. Those instructions seem to have disappeared. One of the sites I had pinned to the Home page has changed. I can remove the old link (tile), but how do I add the new link as a tile? The help articles no longer provide any information about how to do this. Just "pinning' the page adds it to the toolbar, where I don't want it, but does not add it to the Home page. Do I have to just close and open that site a bunch of times in order to get it to appear???? There should be a more sensible way.

goodyarn 於 2 個月前 詢問

cor-el 最近回覆於 2 個月前

Error Platform version

I have got a message: "Error: Platform version '130.0.1' is not compatible with minVersion >=130 maxVersion< =130.0" I can´t get any connection. What am I going to… (閱讀更多)

I have got a message: "Error: Platform version '130.0.1' is not compatible with minVersion >=130 maxVersion< =130.0" I can´t get any connection. What am I going to do and how can you help me?

Regards Mats Å.

Mats Åkerlund 於 4 個月前 詢問

TyDraniu 最近回覆於 4 個月前

Recieving 403 errors in firefox but nowhere else

I often receive a 403 error when using Firefox Every time, before this happens, I get the unsafe website warning and then the 403 error when I continue anyway I am usi… (閱讀更多)

I often receive a 403 error when using Firefox Every time, before this happens, I get the unsafe website warning and then the 403 error when I continue anyway


I am using the latest version at the time of writing These errors only occur on my desktop PC I have tried to replicate this issue on both my phone (Android) and another laptop(Windows 11) but all the websites work normally on there.

I have tried the following, none of which have any effect:

  • Clearing cookies
  • using Troubleshoot mode
  • Restarting
  • Changing Useragent
  • Using "Forget about this site"

The following do fix the issue

  • Using a VPN
  • Using Google Chrome
  • Running Firefox in another profile

Going through the privacy and security tab and reseting all the settings sometimes works but only temporarily

The following are a few websites where the issue occurs

  1. https://kdice.com/
  2. https://latinitium.com/
  3. https://theysaidso.com/
  4. https://opensource.org/
  5. httpe://obsidian.rocks/

Thomas Harris 於 2 個月前 詢問

PavelkoT 最近回覆於 2 個月前

Firefox and Chrome crash eachother

I've asked about this before but got no help Firefox is my browser of choice. Occasionally, I find in necessary to use Chrome. The vast majority of time, when are bo… (閱讀更多)

I've asked about this before but got no help Firefox is my browser of choice. Occasionally, I find in necessary to use Chrome.

The vast majority of time, when are both are active at the same time, one or both crash, like today. Firefox closed abruptly, then the crash report appeared. I have the crash report. Chrome froze up, and had to be shut down in Task Manager.

It only occurs in this scenario. Rarely does Firefox crash otherwise.

Can someone please advise where to go to get help?

noel_envode 於 2 個月前 詢問

jonzn4SUSE 最近回覆於 2 個月前

Firefox still uses too much RAM, memory leak issue has not been fixed

I'm really shocked that the developers at Firefox has not at all fixed the memory leak issue, which caused my PC to crash three times in a row. This is clearly unacceptab… (閱讀更多)

I'm really shocked that the developers at Firefox has not at all fixed the memory leak issue, which caused my PC to crash three times in a row. This is clearly unacceptable; even other browsers I use don't eat up a lot of RAM in a matter of seconds that ends up my PC lagging, or worse, crashing as a result. To the Firefox devs; why are you overlooking an ongoing issue that should've been easily fixed from the get-go, especially with updates that obviously have nothing to do with the memory leak issue? It's really easy to make such a popular browser not hog up memory so easily without causing so much lag, even on higher end PCs.

If the memory leak issue isn't fully resolved by greatly reducing memory usage, especially if I'm only using one or two tabs with me, I will have to consider seeking for another working browser that does not have a memory leak issue, and remove Firefox and never reinstall it altogether.

VGNerd 於 5 個月前 詢問

ThePillenwerfer 最近回覆於 5 個月前

FIREFOX UPDATE DISASTER

I had a Firefox update I believe last Friday 16th August. This resulted in a disastrous event whereby an error message displayed: error message 129. I finally managed to… (閱讀更多)

I had a Firefox update I believe last Friday 16th August. This resulted in a disastrous event whereby an error message displayed: error message 129. I finally managed to open a version of Firefox but I had lost all my bookmarks and open tabs. I also had to sign in to all existing websites which I had previously automatically had access to. The strange thing was that the version of Firefox that I had opened was from 2022 sometime because of the data that appeared. I am totally devastated by the loss of my bookmarks. :( What can you do to help?

bassettjohn 於 5 個月前 詢問

TechHorse 最近回覆於 5 個月前