搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Login to server outlook.office365.com with username xxxxxxxxxxxxx failed

  • 1 回覆
  • 0 有這個問題
  • 186 次檢視
  • 最近回覆由 sfhowes

more options

Recently (~January 25, 2023) in Thunderbird (102.7.0) my outlook.com email (SMTP) stopped working with the error message, "Login to server outlook.office365.com with username xxxxxxxxxx failed."

  • I see some have suggested changing Authentication method to "OAuth" from "Normal Password" but this has not helped. (Not sure if OAuth is different than OAuth2, but only OAuth2 is an option in Thunderbird)
  • I have tried setting the Authentication to OAuth2 in the outlook.com account => account settings => Edit SMTP server
  • I have tried setting the Authentication to OAuth2 in the outlook.com account => Server Settings
  • In the outlook.com account => Server Settings - Connection security is set to SSL/TLS; Port is 993
  • In the outlook.com account => account settings => Edit SMTP server Connection security is set to SSL/TLS; Port is 465
Recently (~January 25, 2023) in Thunderbird (102.7.0) my outlook.com email (SMTP) stopped working with the error message, "Login to server outlook.office365.com with username xxxxxxxxxx failed." * I see some have suggested changing Authentication method to "OAuth" from "Normal Password" but this has not helped. (Not sure if OAuth is different than OAuth2, but only OAuth2 is an option in Thunderbird) * I have tried setting the Authentication to OAuth2 in the outlook.com account => account settings => Edit SMTP server * I have tried setting the Authentication to OAuth2 in the outlook.com account => Server Settings * In the outlook.com account => Server Settings - Connection security is set to SSL/TLS; Port is 993 * In the outlook.com account => account settings => Edit SMTP server Connection security is set to SSL/TLS; Port is 465
附加的畫面擷圖

被選擇的解決方法

The correct settings are: outlook.office365.com on 993, SSL/TLS, normal password, User Name = email address; smtp.office365.com on 587, STARTTLS, normal password, User Name = email address.

If it doesn't work with the correct settings, check if two-step verification is on the account (if so, use an app password), disable a VPN if applicable, and disable antivirus scanning of the TB profile folder (e.g. Mail Shield) and scanning of secure (SSL) connections.

從原來的回覆中察看解決方案 👍 0

所有回覆 (1)

more options

選擇的解決方法

The correct settings are: outlook.office365.com on 993, SSL/TLS, normal password, User Name = email address; smtp.office365.com on 587, STARTTLS, normal password, User Name = email address.

If it doesn't work with the correct settings, check if two-step verification is on the account (if so, use an app password), disable a VPN if applicable, and disable antivirus scanning of the TB profile folder (e.g. Mail Shield) and scanning of secure (SSL) connections.