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HELP!!! How to fix missing messages on right pane from one single email account?

  • 5 回覆
  • 1 有這個問題
  • 19 次檢視
  • 最近回覆由 Diana G.

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I am using Mozilla Thunderbird to manage multiple email addresses. After the last update, one email addresses is not showing the messages on the right side. The email account and respective folders still show on the left pane with all the other accounts, but this one single account doesn't show the messages, the right page appear white.

I am using Mozilla Thunderbird to manage multiple email addresses. After the last update, one email addresses is not showing the messages on the right side. The email account and respective folders still show on the left pane with all the other accounts, but this one single account doesn't show the messages, the right page appear white.
附加的畫面擷圖

由 Diana G. 於 修改

被選擇的解決方法

Try this: right-click the BMG folder, Properties, Repair Folder.

從原來的回覆中察看解決方案 👍 1

所有回覆 (5)

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I notice you are using 'Unified' view.

Menu icon > Folders > select 'All' Does this then display all that accounts folders and emails?

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If reselecting Menu icon > Folders > select 'Unified' OR 'View' > Folders' > 'Unified' does not show those emails try the following.

In Thunderbird View > Folders > select 'All' Help > Troubleshooting Information click on 'Open Folder' button A new window opens showing contents of profile name folder.

Exit thunderbird now. Click on 'Mail' folder to see contents Delete: 'smart mailboxes' folder

Start Thunderbird

'View' > Folders' > 'Unified'

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Thank you for your responses. However, none of these fixes addressed the situation. Here is a short video of the issue in hopes that someone can help me: https://dianagiorgetti.com/wp-content/uploads/2019/09/Thunderbird-Video-.mp4

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選擇的解決方法

Try this: right-click the BMG folder, Properties, Repair Folder.

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