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Folder inbox is full on 2 different computers even though thousands of e-mails have been deleted and several compacts have been done.

  • 7 回覆
  • 3 有這個問題
  • 125 次檢視
  • 最近回覆由 Thespian

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I don't understand how two different computers could have both achieved full inboxes for Hotmail at the same time and deleting thousands of messages and compacting several times does not alleviate the full condition. I have gotten my inbox down from 3.8G (it may have been 4 or more when I started) to 3.2G. Is there some threshold that must be reached once the "inbox full" message is received? If so, what is that threshold? One of the community posts stated that they had gotten down to 1.8G with no relief. I continue to see new messages in my inbox in Hotmail's website but not in Thunderbird where one computer is stuck in 9/11 and the other is stuck in 9/5 because it was powered off for several days. It is suspicious that both hit the problem on the same day, the day I powered up the second computer. It probably occurred before that but I would not know of its existence until the second computer was brought online.

I don't understand how two different computers could have both achieved full inboxes for Hotmail at the same time and deleting thousands of messages and compacting several times does not alleviate the full condition. I have gotten my inbox down from 3.8G (it may have been 4 or more when I started) to 3.2G. Is there some threshold that must be reached once the "inbox full" message is received? If so, what is that threshold? One of the community posts stated that they had gotten down to 1.8G with no relief. I continue to see new messages in my inbox in Hotmail's website but not in Thunderbird where one computer is stuck in 9/11 and the other is stuck in 9/5 because it was powered off for several days. It is suspicious that both hit the problem on the same day, the day I powered up the second computer. It probably occurred before that but I would not know of its existence until the second computer was brought online.

所有回覆 (7)

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what anti virus are you using? Norton's had a virus update this week that made Firefox crash. perhaps it affected Thunderbird in another way.

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Although I do have Norton anti-virus, I use Thunderbird for 6 different e-mail accounts and it appears only the POP3 accounts are affected.

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Are the troubled accounts all Hotmail?

I simply cannot get my head around a workflow that deliberately accumulates all your messages in one folder. How do you find anything?

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Only one of the six accounts is Hotmail and, of course, they each have their own inbox folder. Only the Hotmail accounts (the same account but on 2 different computers) are receiving the "inbox full" message.

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Two different computers, one account, same problem on both computers. Don't you think the hotmail server is the crux of this?

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I believe I have found the culprit. On Sun. Sep. 11 I received an e-mail (which I did not see due to this issue) from "Microsoft account" entitled "Welcome to your new Outlook.com mobile experience". The look of the Hotmail (live.Ourlook.com) is different from the last time I looked (before this issue). I noticed two options in the settings (Mail>Accounts>POP and IMAP) that pertained to POP accounts. "Let devices and apps use POP" and "Let apps and devices delete messages from Outlook". The first one was checked and the second was not. I wonder if TB was trying to download all 167 thousand plus messages fro Outlook even though they were deleted from TB.

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To get around this problem, I changed my Hotmail account in TB from POP3 to IMAP (an option that was not previously available for Hotmail). Once I did that all 167,800 messages eventually downloaded to my PC.