搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Double clicking on an email header opens in a tab with the email reference but the header of a totally different email, the body of the email is blank, how fix?

  • 3 回覆
  • 2 有這個問題
  • 15 次檢視
  • 最近回覆由 user01229325

more options

Emails sitting in my inbox for a few days no longer open normally. Double clicking on them opens a tab referring to the header of the clicked email but below is a header and details from a totally different email and the body of the email is blank. For example double clicking an email from Tesco results in 'Tesco' displaying in the tab but the header below shows 'From: TalkTalk'

Clicking 'Options' and selecting 'Show remote content' does not overcome the problem.

Incoming emails open normally when they first come in.

This peculiarity seemed to apply only to a few emails at first but it is now becoming general.

Uninstalling and reinstalling Thunderbird (ver 31.6) and the problem remains. O/S is Windows 7

How can I overcome this?

Emails sitting in my inbox for a few days no longer open normally. Double clicking on them opens a tab referring to the header of the clicked email but below is a header and details from a totally different email and the body of the email is blank. For example double clicking an email from Tesco results in 'Tesco' displaying in the tab but the header below shows 'From: TalkTalk' Clicking 'Options' and selecting 'Show remote content' does not overcome the problem. Incoming emails open normally when they first come in. This peculiarity seemed to apply only to a few emails at first but it is now becoming general. Uninstalling and reinstalling Thunderbird (ver 31.6) and the problem remains. O/S is Windows 7 How can I overcome this?

被選擇的解決方法

Make sure you Compact folders on a regular basis.

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

more options

Right click the problem folder and select Properties. Then Repair Folder. You may lose messages if the corruption is too bad.

Then read this article on maintaining your email. http://kb.mozillazine.org/Keep_it_working_%28Thunderbird%29

more options

Thanks, Airmail. That may have solved the problem but I shall have to see if there are any more instances. As you suggested I did lose some emails but no problem as all significant emails have been moved to relevant folders previously as my normal practice.

more options

選擇的解決方法

Make sure you Compact folders on a regular basis.