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For the last two weeks I have noticed a marked decrease in the number of emails I am receiving. This is on my X@scratchmitt.com account email provider Gandi. I have attempted to contact Gandi but no response as yet. Is it possible the fault lies within my Thunderbird settings or installation?

(PII redacted by moderator)

I did a fresh install of win 11 25H2 a week ago and with it the latest TBIRD which I think was ~ver 151.

It wouldn't send/receive messages when click "get messages". Went back to 150.0.2 and told it not to update.

get messages worked fine.

BUT Just discovered that things I send aren't being put into SENT folder. Are they being put anywhere? Upgraded to latest 152.0 get messages still works fine but no sent messages.

Guess I'll go back further till you get this fixed. THANKS!!!!! :)

HELP! :)

This is a weird one, but as of a few days ago my email account has glitched and is sending an old auto-reply to every incoming email. I've ensured there's no auto-reply filter on my inbox at all, and have deleted all the templates, but for some reason it's still sending it to everyone.

Worse still it's now stuck in an auto-reply loop with the mailer daemon due to receiving a no-reply message, so my inbox is just filling up with endless 'Message Delivery Failure's!

I've also logged into the account via our hosting agent (123reg) and there are no auto-replies enabled there either.

Any help or advice very much appreciated!

Thanks, Kez

I have created folders that I want specific emails to be put in when they arrive. But I don't know where to create these rules. Creating the folders is easy but how do I create a rule that tells Thunderbird which folder to put emails from specific people/businesses etc

People are not receiving my emails. I am receiving other peoples emails. I am using Linux Mint 22 and Thunderbird 140.11.1esr. If I send an email and look in the sent folder, it shows that it has been sent. If I log into my Bell Webmail portal and check the sent folder there, it shows that the email has been sent. But no one gets my emails. If I send an email from my Bell Webmail portal, people receive that email. I have re-installed Thunderbird and allowed Thunderbird to autofil the incoming and outgoing server information after entering my user name and password. No change. I have contacted Bell my internet provider and they have told me that because I can send from the Webmail portal and not from my Desktop, it is a Thunderbird problem. It seems that this problem may have start just after Thunderbird received an update about 2-4 weeks ago. It has been around a month since the last time I had a back and forth email exchange. Searching the forum has been difficult to find an issue similar to mine. Any help would be appreciated. Robert

I've been using Thunderbird for years but suddenly as of yesterday it's stopped receiving messages. First it told me my password was incorrect. Ever since then when I try to click "Get Messages," it simply has no response at all. Nothing happens. I went into my Thunderbird password settings, and upon seeing that the incoming-message password had for some reason reverted to an old, obsolete password, I corrected it and saved the correct one. I've checked several times and the passwords are correctly saved now. But this did not fix the problem. When I click "Get Messages," nothing happens. My Thunderbird is connected to my Earthlink account, which is working fine. When I go into Earthlink, I am able to send and receive messages as normal. So the problem is not with Earthlink but with Thunderbird.

Okay so I got the settings correct using the oauth2 setting, but inbox won't populate. I can send a test email from within Thunderbird but it's not receiving. I followed gemini advice and still have not been able to resolve this issue

When manually refreshing an account, new messages do not appear automatically; you must scroll down to see them.

This is a regression from a previous fix in a version of K9 from a few years ago I believe.

Why do I get unwelcome changes with thunderbird? For some time now emails do automatically open when thy down load. Today when I click on an email to open the Bold print stays. So doesn't show as an already read. Like Thunderbird but may have to look else where if I have these annoying problems just pop up. Help................. John

I have three separate Yahoo email accounts. I set up Thunderbird to link to each Yahoo email account separately. It worked fine for a year or more. On 5/25/26 one of the three Thunderbird email accounts stopped downloading emails from Yahoo. I could see at the bottom bar Thunderbird indicating that is was downloading 1 of XX emails, but never actually downloads them. There is no error message. I checked the Yahoo email account to verify the number of emails I am missing from Thunderbird and the number is correct. I can see the emails in Yahoo. I'm the only person using Thunderbird, so no changes have been made to previous settings for retrieval. I confirmed Security and server settings for Thunderbird in and out going emails, and Yahoo are correct. I tested the connection in Thunderbird, and the connection is successful. I tried to send an email from the Thunderbird account having issues, and the email was sent and received by the recipient. The recipient replied, and Yahoo received the email, but failed to download it to Thunderbird...along with all the other emails since 5/25/26. I unlinked the account and reestablished the link between Yahoo and Thunderbird, and still not fixed. I tried restarting the computer, with no change. I tried to send an email from Thunderbird to one of the other Thunderbird emails and it was sent and received. I made changes to Thunderbird to force the download of emails, and it still wouldn't do it. I turned off my antivirus, closed Thunderbird, and restarted it, and that didn't change anything. The capacity of emails on the email in question only has 739 emails, so it's not over the limit and I have plenty of storage capacity. Thunderbird is set to save emails, Cookies and cache were cleared, no change. I ran the folder repair feature in Thunderbird, but there was no change. I compared all the settings between the other Thunderbird emails that are working against the one that isn't, and they are all the same. There was a suggestion to close out of Thunderbird and delete the "Global-message-db.sqite" file from the Thunderbird profile in case it was corrupted, and it would recreate this file when Thunderbird was restarted. The file was recreated, but it didn't fix the problem. There was mention that a suspicious email in Yahoo might be blocked by Thunderbird, so I placed various emails in the spam folder, and it didn't work. I did find one email in the Yahoo spam folder that was dated before 5/25/26 and moved it to the Yahoo inbox. Lo and behold, that one email downloaded to Thunderbird. So there is something within Thunderbird preventing emails from downloading after 5/25/26. I've read many people complain about similar download failures with no solid fix. Someone mentioned it fixed itself on a day, but then stopped again days later. Someone else mentioned Yahoo changed its password protocol to transfer emails, but that doesn't make sense since the other two are still downloading based on the "old" password protocol. I'm at wits' end. Thanks for reading all of this. I hope someone has a solution.

Hi, bit of a strange ome. I have 4 email account in Thunderbird. One is my AOL account and one is my wifes AOL account. This morning my emails suddenly started appearing in both my AOL account and my wifes AOL account while her emails don't appar at all. I've deleteing her account and setting it up again but the same thing happpens. I'm at a loss. Can you help?

new computer. Downloaded thunderbird. Added old email accounts. I have 4. I cannot send emails out with primary account. I can get secondary emails to send out. SMtp is comcast.

Hi, Since approx. 1 month, I cannot receive nor send emails from my Windows 11 desktop computer. My ISP is Videotron and they tell me that from their end, everything is fine and the configuration is fine. If I use the Videotron Web Service, I can send and receive emails using the Videotron Web Services but these are not reflected on my Thunderbird email interface. If I try to send an email from Thinderbird, I get this message # # * * Sending of the message failed.

1. # * * An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: smtp.videotron.ca Videotron ZGdcwFfPIz2we service temporarily unavailable AUP#EML-016.'

On my Android smartphone, Thunderbird is installed and it works perfectly...I can send and receive emails.

What can be done to make sure that I can send and receive emails from my computer, and to keep the smartphone and computer synchronized. Thank you

I've been using Thunderbird on Windows 10 since last year sometime. Currently I'm on version 151.0.1.

I've 4 x mailboxes here and since yesterday, 3 of them show me an unusual message when checking for emails. I tried attaching a screenshot but although the screenshot uploaded, I couldn't find a way to insert it here. But the message says Unable to write the email to the mailbox and asks me to check if I've write privileges (which I have) and to cheek the available disk space.(currently 101GB free).

The message is happening 2 or 3 times each day and lasts for about half an hour, then everything works fine again. Has anyone else seen this??

Login to server Mail.acsalaska.net with username napavalley@acsalaska.net failed I can't get emails. The program worked fine and then suddenly the error message appeared and won't stop

I have sent this problem before and the problem continues on a HP-DeskTop & HP-LapTop.

In simple terms, Thunderbird stops saving SENT messages to "Copies & Folders". I can fix the problem by going to the "Tools / Account Settings" and pushing the "Other:" and going back to "Sent" Folder on:

This works for a while until it stops working again which I don't know until I look at my SENT folder again and find that copies are not in that folder (again !!!)

 Application Basics

   Name: Thunderbird
   Version: 140.11.1esr
   Build ID: 20260522210329
   Distribution ID:

   Update Channel: esr
   User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:140.0) Gecko/20100101 Thunderbird/140.11.1
   OS: Windows_NT 10.0 26200
   OS Theme:

   Launcher Process: Enabled
   Multiprocess Windows: 0/0
   Fission Windows: 0/0
             Enabled by default
   Remote Processes: 2
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
   Memory Size (RAM): 7.8 GB
   Disk Space Available: 566 GB

 Mail and News Accounts
   account1:
     INCOMING: account1, , (pop3) pop.ionos.com:995, SSL, passwordCleartext
     OUTGOING: , smtp.ionos.com:465, SSL, passwordCleartext, true

   account2:
     INCOMING: account2, , (none) Local Folders, 0, passwordCleartext

 Libraries

     Library
     Status
     Expected minimum version
     Version in use
     Path

       RNP (OpenPGP)
       OK
       0.17.1
       0.17.1.MZLA.140.11.1esr.botan
       C:\Program Files\Mozilla Thunderbird\rnp.dll

       OTR
       Failed to load. OTR chat encryption will not work.
       -
       -
       -

 Calendar Settings

   Home

     Name
     Value

     Name:
     Type: storage
     Disabled:
     Username:
     URI:
     Refresh Interval:
     Read-only:
     Suppress Alarms:
     Cache Enabled:
     iMIP Identity: id1
     iMIP Disabled:
     iMIP Account:
     Organizer Id:
     Force Email Scheduling:
     Popup Alarms Supported:
     Alarms on Invitation Supported:
     Max Alarms Per Event:
     Attachment Supported:
     Max Categories:
     Privacy State Supported:
     Priority Supported: true
     Event Supported:
     Task Supported:
     Local Time Supported:
     UTC/GMT Supported:
     Auto-Scheduling Supported:

 Crash Reports for the Last 3 Days

 Remote Processes

   Type: Count

     GPU: 1
     Utility JavaScript Oracle: 1

 Add-ons

     Name
     Type
     Version
     Enabled
     Location
     ID

       Amazon.com
       extension
       1.1
       true
       app-builtin
       amazondotcom@search.mozilla.org

       Bing
       extension
       1.0
       true
       app-builtin
       bing@search.mozilla.org

       DuckDuckGo
       extension
       1.0
       true
       app-builtin
       ddg@search.mozilla.org

       Google
       extension
       1.0
       true
       app-builtin
       google@search.mozilla.org

       Wikipedia (en)
       extension
       1.0
       true
       app-builtin
       wikipedia@search.mozilla.org

       System theme — auto
       theme
       1.4.1
       true
       app-builtin
       default-theme@mozilla.org

       MoreFunctionsForAddressBook
       extension
       1.0b7
       false
       app-profile
       {3e17310d-82e8-4a43-bd2f-7c3055bfe589}

       Dark
       theme
       1.3
       false
       app-builtin
       thunderbird-compact-dark@mozilla.org

       Light
       theme
       1.3
       false
       app-builtin
       thunderbird-compact-light@mozilla.org

 Security Software

   Type: Name

     Antivirus: Trend Micro Internet Security
     Antispyware:
     Firewall: Windows Firewall

 Legacy User Stylesheets

   Active: true
   Stylesheets: No stylesheets found

 Graphics

     Features
     Compositing: WebRender
     Font Visibility Debug Info: Windows Platform
     Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
     WebGL 1 Driver WSI Info: outOfProcess: false

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     WebGL 2 Driver WSI Info: outOfProcess: false

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     Target Frame Rate: 60
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     GPU #1
     Active: Yes
     Description: Intel(R) UHD Graphics 630
     Vendor ID: 0x8086
     Device ID: 0x3e92
     Driver Version: 31.0.101.2111
     Driver Date: 7-19-2022
     Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
     Subsys ID: 843b103c
     RAM: 0

     GPU #2
     Active: No
     RAM: 0

     Diagnostics
     AzureCanvasBackend: skia
     AzureCanvasBackend (UI Process): skia
     AzureContentBackend: skia
     AzureContentBackend (UI Process): skia
     AzureFallbackCanvasBackend (UI Process): skia
     CMSOutputProfile: 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
     Display0: 1920x1080@59Hz scales:1.000000|1.000000
     DisplayCount: 1
     HardwareStretching: both=1 window-only=0 full-screen-only=0 none=0 error=0
     OverlaySupport: NV12=Scaling YUV2=Scaling BGRA8=Software RGB10A2=None VpSR=Not Supported VpAutoHDR=Not Supported
     SwapChainTearingSupport: Supported
     GPUProcessPid: 216148
     Window Device Pixel Ratios: 1
     ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
     Font Visibility Debug Info: Windows Platform
     WebGPU Default Adapter: [object Object]
     WebGPU Fallback Adapter: [object Object]

     Decision Log
     HW_COMPOSITING: available by default
     D3D11_COMPOSITING: available by default
     DIRECT2D: disabled by default: Disabled by default
     D3D11_HW_ANGLE: available by default
     GPU_PROCESS: available by default
     WEBRENDER: available by default
     WEBRENDER_COMPOSITOR: available by default
     WEBRENDER_PARTIAL: available by default
     WEBRENDER_SHADER_CACHE: available by default
     WEBRENDER_OPTIMIZED_SHADERS: available by default
     WEBRENDER_ANGLE: available by default
     WEBRENDER_DCOMP_PRESENT: available by default
     WEBRENDER_SCISSORED_CACHE_CLEARS: available by defaultblocklisted by env: Blocklisted by gfxInfo
     WEBGPU: available by defaultblocked by runtime: WebGPU cannot be enabled unless in Nightly, or Early Beta on Wi
     WINDOW_OCCLUSION: available by default
     VIDEO_HARDWARE_OVERLAY: available by default
     VIDEO_SOFTWARE_OVERLAY: available by default
     HW_DECODED_VIDEO_ZERO_COPY: available by default
     VP8_HW_DECODE: available by default
     VP9_HW_DECODE: available by default
     REUSE_DECODER_DEVICE: available by default
     BACKDROP_FILTER: available by default
     CANVAS_RENDERER_THREAD: available by default
     ACCELERATED_CANVAS2D: available by default
     REMOTE_CANVAS: available by defaultblocked by runtime: Disabled without Direct2D

   Crash Guard Disabled Features

   Workarounds

   Failure Log

 Media

     Audio Backend: wasapi
     Max Channels: 2
     Preferred Sample Rate: 48000
     Roundtrip latency (standard deviation): NaNms (NaN)

     Output Devices

       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency

       Headphones (ELECTRA)
       BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&005d\8&8585025&0&4142A4A72B54_C00000000
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 44100, support: 44100 - 44100
       0 - 0

       Headset (ONYX Hands-Free)
       BTHHFENUM\BthHFPAudio\9&1b2c5521&0&97
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       1
       default: 8000, support: 8000 - 8000
       0 - 0

       E2340 (Intel(R) Display Audio)
       HDAUDIO\FUNC_01&VEN_8086&DEV_280B&SUBSYS_80860101&REV_1000\4&3036eb43&0&0201
       Enabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480

       Headphones (HELIX
       )
       BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&000105d6_PID&000a\8&8585025&0&AE36B16A5C6D_C00000000
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 44100, support: 44100 - 44100
       0 - 0

       Headset (HELIX
        Hands-Free)
       BTHHFENUM\BthHFPAudio\9&a71881c&0&97
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       1
       default: 8000, support: 8000 - 8000
       0 - 0

       Headset (ELECTRA Hands-Free)
       BTHHFENUM\BthHFPAudio\9&1d4ae6ab&0&97
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       1
       default: 8000, support: 8000 - 8000
       0 - 0

       Headphones (WH202A)
       BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&000105d6_PID&000a\8&8585025&0&4A7F38380AF9_C00000000
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480

       Headphones (ONYX)
       BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&000105d6_PID&000a\8&8585025&0&89BBBBD71C5A_C00000000
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 44100, support: 44100 - 44100
       0 - 0

       Speakers (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0671&SUBSYS_103C843B&REV_1000\4&3036eb43&0&0001
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0

     Input Devices

       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency

       Line In (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0671&SUBSYS_103C843B&REV_1000\4&3036eb43&0&0001
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 44100, support: 44100 - 44100
       0 - 0

       Microphone (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0671&SUBSYS_103C843B&REV_1000\4&3036eb43&0&0001
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0

       Headset (WH202A)
       BTHHFENUM\BthHFPAudio\9&33da8da4&0&97
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       1
       default: 16000, support: 16000 - 16000
       48 - 160

       Headset (ELECTRA Hands-Free)
       BTHHFENUM\BthHFPAudio\9&1d4ae6ab&0&97
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       1
       default: 8000, support: 8000 - 8000
       0 - 0

       Headset (ONYX Hands-Free)
       BTHHFENUM\BthHFPAudio\9&1b2c5521&0&97
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       1
       default: 8000, support: 8000 - 8000
       0 - 0

       Stereo Mix (Realtek High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0671&SUBSYS_103C843B&REV_1000\4&3036eb43&0&0001
       Disabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0

       Headset (HELIX
        Hands-Free)
       BTHHFENUM\BthHFPAudio\9&a71881c&0&97
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       1
       default: 8000, support: 8000 - 8000
       0 - 0

     Media Capabilities

     Enumerate database

 Environment Variables

   MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\MRR\AppData\Roaming\Thunderbird\Crash Reports
   MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\MRR\AppData\Roaming\Thunderbird\Profiles\16t86faq.Mike\crashes\events
   MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\MRR\AppData\Roaming\Thunderbird\Pending Pings
   MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Thunderbird\crashreporter-override.ini

 Important Modified Preferences

   accessibility.lastLoadDate: 1545489581
   accessibility.typeaheadfind.flashBar: 0
   browser.cache.disk.amount_written: 1250354
   browser.cache.disk.capacity: 1048576
   browser.cache.disk.filesystem_reported: 1
   browser.cache.disk.hashstats_reported: 1
   browser.cache.disk.smart_size_cached_value: 358400
   browser.cache.disk.smart_size.first_run: false
   browser.cache.disk.smart_size.use_old_max: false
   browser.cache.disk.telemetry_report_ID: 7
   browser.search.region: US
   dom.apps.reset-permissions: true
   extensions.lastAppVersion: 140.11.1
   font.internaluseonly.changed: true
   font.name.monospace.tr: Consolas
   font.name.monospace.x-baltic: Consolas
   font.name.monospace.x-central-euro: Consolas
   font.name.sans-serif.tr: Calibri
   font.name.sans-serif.x-baltic: Calibri
   font.name.sans-serif.x-central-euro: Calibri
   font.name.sans-serif.x-western: Times New Roman
   font.name.serif.tr: Cambria
   font.name.serif.x-baltic: Cambria
   font.name.serif.x-central-euro: Cambria
   font.size.fixed.el: 14
   font.size.fixed.tr: 14
   font.size.fixed.x-baltic: 14
   font.size.fixed.x-central-euro: 14
   font.size.fixed.x-cyrillic: 14
   font.size.fixed.x-unicode: 14
   font.size.fixed.x-western: 14
   font.size.variable.tr: 17
   font.size.variable.x-baltic: 17
   font.size.variable.x-central-euro: 17
   font.size.variable.x-western: 18
   gfx.crash-guard.d3d11layers.appVersion: 102.10.0
   gfx.crash-guard.d3d11layers.deviceID: 0x3e92
   gfx.crash-guard.d3d11layers.driverVersion: 31.0.101.2111
   gfx.crash-guard.d3d11layers.feature-d2d: true
   gfx.crash-guard.d3d11layers.feature-d3d11: true
   gfx.crash-guard.d3d11video.appVersion: 78.14.0
   gfx.crash-guard.d3d11video.deviceID: 0x3e92
   gfx.crash-guard.d3d11video.driverVersion: 27.20.100.8681
   gfx.crash-guard.glcontext.appVersion: 45.1.1
   gfx.crash-guard.glcontext.deviceID: 0x9710
   gfx.crash-guard.glcontext.driverVersion: 8.97.10.6
   gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true
   gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true
   gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false
   gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false
   gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true
   gfx.crash-guard.status.d3d11layers: 2
   gfx.crash-guard.status.d3d11video: 2
   gfx.crash-guard.status.glcontext: 2
   gfx.crash-guard.status.wmfvpxvideo: 2
   gfx.crash-guard.wmfvpxvideo.appVersion: 91.13.0
   gfx.crash-guard.wmfvpxvideo.deviceID: 0x3e92
   gfx.crash-guard.wmfvpxvideo.driverVersion: 30.0.101.1340
   gfx.direct3d.last_used_feature_level_idx: 0
   idle.lastDailyNotification: 1781430227
   layers.mlgpu.sanity-test-failed: false
   media.gmp.storage.version.observed: 1
   media.hardware-video-decoding.failed: false
   network.cookie.cookieBehavior: 2
   network.cookie.lifetimePolicy: 1
   network.cookie.prefsMigrated: true
   network.predictor.cleaned-up: true
   network.trr.blocklist_cleanup_done: true
   places.database.lastMaintenance: 1781430227
   places.history.expiration.transient_current_max_pages: 104718
   plugin.flash.lastmod_hi: 337
   plugin.flash.lastmod_lo: -1101099264
   plugin.importedState: true
   plugins.update.notifyUser: true
   privacy.bounceTrackingProtection.hasMigratedUserActivationData: true
   privacy.purge_trackers.date_in_cookie_database: 0
   security.disable_button.openCertManager: false
   security.remote_settings.crlite_filters.checked: 1634051895
   security.remote_settings.intermediates.checked: 1634051895
   security.sandbox.content.tempDirSuffix: {4abb8004-b9fc-4b03-8c73-36c45d7d3c60}
   security.sandbox.plugin.tempDirSuffix: {476eb30a-aa5f-418a-b87c-5d730fec7d34}
   signon.importedFromSqlite: true
   storage.vacuum.last.content-prefs.sqlite: 1780913523
   storage.vacuum.last.index: 2
   storage.vacuum.last.places.sqlite: 1780598837
   ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

 Important Locked Preferences

 fission.autostart.session: true

 Places Database

 Accessibility

   Activated: true
   Prevent Accessibility: 0
   Accessible Handler Used:
   Accessibility Instantiator: UNKNOWN|C:\Program Files (x86)\Siber Systems\AI RoboForm\robotaskbaricon.exe

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.36.2
     4.36.2

     NSS
     3.112.5
     3.112.5

     NSSSMIME
     3.112.5
     3.112.5

     NSSSSL
     3.112.5
     3.112.5

     NSSUTIL
     3.112.5
     3.112.5

 Sandbox

   Content Process Sandbox Level: 7
   Effective Content Process Sandbox Level: 7
   Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true
   GPU Process Sandbox Level: 1

 Startup Cache

   Disk Cache Path: C:\Users\MRR\AppData\Local\Thunderbird\Profiles\16t86faq.Mike\startupCache\startupCache.8.little
   Ignore Disk Cache: false
   Found Disk Cache on Init: true
   Wrote to Disk Cache: false

 Internationalization & Localization

     Application Settings
     Requested Locales: ["en-US"]
     Available Locales: ["en-US"]
     App Locales: ["en-US"]
     Regional Preferences: ["en-US"]
     Default Locale: "en-US"

     Operating System
     System Locales: ["en-US"]
     Regional Preferences: ["en-US"]

 Remote Debugging (Chromium Protocol)

   Accepting Connections:
   URL:

 Printing

 Modified print settings

   print_printer: HP Photosmart 7520 series (Network)
   print.printer_HP_Photosmart_7510_series_(Network).print_bgcolor: false
   print.printer_HP_Photosmart_7510_series_(Network).print_bgimages: false
   print.printer_HP_Photosmart_7510_series_(Network).print_duplex: 16843009
   print.printer_HP_Photosmart_7510_series_(Network).print_edge_bottom: 0
   print.printer_HP_Photosmart_7510_series_(Network).print_edge_left: 0
   print.printer_HP_Photosmart_7510_series_(Network).print_edge_right: 0
   print.printer_HP_Photosmart_7510_series_(Network).print_edge_top: 0
   print.printer_HP_Photosmart_7510_series_(Network).print_evenpages: true
   print.printer_HP_Photosmart_7510_series_(Network).print_footercenter:
   print.printer_HP_Photosmart_7510_series_(Network).print_footerleft: &PT
   print.printer_HP_Photosmart_7510_series_(Network).print_footerright: &D
   print.printer_HP_Photosmart_7510_series_(Network).print_headercenter:
   print.printer_HP_Photosmart_7510_series_(Network).print_headerleft: &T
   print.printer_HP_Photosmart_7510_series_(Network).print_headerright: &U
   print.printer_HP_Photosmart_7510_series_(Network).print_in_color: true
   print.printer_HP_Photosmart_7510_series_(Network).print_margin_bottom: 0.5
   print.printer_HP_Photosmart_7510_series_(Network).print_margin_left: 0.5
   print.printer_HP_Photosmart_7510_series_(Network).print_margin_right: 0.5
   print.printer_HP_Photosmart_7510_series_(Network).print_margin_top: 0.5
   print.printer_HP_Photosmart_7510_series_(Network).print_oddpages: true
   print.printer_HP_Photosmart_7510_series_(Network).print_orientation: 0
   print.printer_HP_Photosmart_7510_series_(Network).print_page_delay: 50
   print.printer_HP_Photosmart_7510_series_(Network).print_paper_data: 1
   print.printer_HP_Photosmart_7510_series_(Network).print_paper_height: -1.00
   print.printer_HP_Photosmart_7510_series_(Network).print_paper_name:
   print.printer_HP_Photosmart_7510_series_(Network).print_paper_size_unit: 0
   print.printer_HP_Photosmart_7510_series_(Network).print_paper_width: -1.00
   print.printer_HP_Photosmart_7510_series_(Network).print_resolution: 600
   print.printer_HP_Photosmart_7510_series_(Network).print_reversed: false
   print.printer_HP_Photosmart_7510_series_(Network).print_scaling: 1.00
   print.printer_HP_Photosmart_7510_series_(Network).print_shrink_to_fit: true
   print.printer_HP_Photosmart_7510_series_(Network).print_to_file: false
   print.printer_HP_Photosmart_7510_series_(Network).print_unwriteable_margin_bottom: 13
   print.printer_HP_Photosmart_7510_series_(Network).print_unwriteable_margin_left: 13
   print.printer_HP_Photosmart_7510_series_(Network).print_unwriteable_margin_right: 13
   print.printer_HP_Photosmart_7510_series_(Network).print_unwriteable_margin_top: 13
   print.printer_HP_Photosmart_7520_series_(Network).print_bgcolor: false
   print.printer_HP_Photosmart_7520_series_(Network).print_bgimages: false
   print.printer_HP_Photosmart_7520_series_(Network).print_colorspace:
   print.printer_HP_Photosmart_7520_series_(Network).print_command:
   print.printer_HP_Photosmart_7520_series_(Network).print_downloadfonts: false
   print.printer_HP_Photosmart_7520_series_(Network).print_duplex: 0
   print.printer_HP_Photosmart_7520_series_(Network).print_edge_bottom: 0
   print.printer_HP_Photosmart_7520_series_(Network).print_edge_left: 0
   print.printer_HP_Photosmart_7520_series_(Network).print_edge_right: 0
   print.printer_HP_Photosmart_7520_series_(Network).print_edge_top: 0
   print.printer_HP_Photosmart_7520_series_(Network).print_evenpages: true
   print.printer_HP_Photosmart_7520_series_(Network).print_footercenter:
   print.printer_HP_Photosmart_7520_series_(Network).print_footerleft: &PT
   print.printer_HP_Photosmart_7520_series_(Network).print_footerright: &D
   print.printer_HP_Photosmart_7520_series_(Network).print_headercenter:
   print.printer_HP_Photosmart_7520_series_(Network).print_headerleft: &T
   print.printer_HP_Photosmart_7520_series_(Network).print_headerright: &U
   print.printer_HP_Photosmart_7520_series_(Network).print_in_color: true
   print.printer_HP_Photosmart_7520_series_(Network).print_margin_bottom: 0.5
   print.printer_HP_Photosmart_7520_series_(Network).print_margin_left: 0.5
   print.printer_HP_Photosmart_7520_series_(Network).print_margin_right: 0.5
   print.printer_HP_Photosmart_7520_series_(Network).print_margin_top: 0.5
   print.printer_HP_Photosmart_7520_series_(Network).print_oddpages: true
   print.printer_HP_Photosmart_7520_series_(Network).print_orientation: 0
   print.printer_HP_Photosmart_7520_series_(Network).print_page_delay: 50
   print.printer_HP_Photosmart_7520_series_(Network).print_paper_data: 1
   print.printer_HP_Photosmart_7520_series_(Network).print_paper_height: 11
   print.printer_HP_Photosmart_7520_series_(Network).print_paper_id: 1
   print.printer_HP_Photosmart_7520_series_(Network).print_paper_name:
   print.printer_HP_Photosmart_7520_series_(Network).print_paper_size_unit: 0
   print.printer_HP_Photosmart_7520_series_(Network).print_paper_width: 8.5
   print.printer_HP_Photosmart_7520_series_(Network).print_plex_name:
   print.printer_HP_Photosmart_7520_series_(Network).print_resolution: 600
   print.printer_HP_Photosmart_7520_series_(Network).print_resolution_name:
   print.printer_HP_Photosmart_7520_series_(Network).print_reversed: false
   print.printer_HP_Photosmart_7520_series_(Network).print_scaling: 1
   print.printer_HP_Photosmart_7520_series_(Network).print_shrink_to_fit: true
   print.printer_HP_Photosmart_7520_series_(Network).print_to_file: false
   print.printer_HP_Photosmart_7520_series_(Network).print_unwriteable_margin_bottom: 13
   print.printer_HP_Photosmart_7520_series_(Network).print_unwriteable_margin_left: 12
   print.printer_HP_Photosmart_7520_series_(Network).print_unwriteable_margin_right: 12
   print.printer_HP_Photosmart_7520_series_(Network).print_unwriteable_margin_top: 13
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_bgcolor: false
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_bgimages: false
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_duplex: 0
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_edge_bottom: 0
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_edge_left: 0
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_edge_right: 0
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_edge_top: 0
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_evenpages: true
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_footercenter:
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_footerleft: &PT
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_footerright: &D
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_headercenter:
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_headerleft: &T
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_headerright: &U
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_in_color: true
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_margin_bottom: 0.5
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_margin_left: 0.5
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_margin_right: 0.5
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_margin_top: 0.5
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_oddpages: true
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_orientation: 0
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_page_delay: 50
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_paper_data: 1
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_paper_height: -1.00
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_paper_name:
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_paper_size_unit: 0
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_paper_width: -1.00
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_resolution: 600
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_reversed: false
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_scaling: 1.00
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_shrink_to_fit: true
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_to_file: false
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_unwriteable_margin_bottom: 13
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_unwriteable_margin_left: 12
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_unwriteable_margin_right: 12
   print.printer_HP09DE7F_(HP_Photosmart_7520_series).print_unwriteable_margin_top: 13

Thunderbird is not connecting with Xfinity Comcast for sending or receiving emails at gpenkala@comcast.net . This combination was working fine for decades. Last Friday (Jun 12) was the last email I received in Thunderbird. I can view current emails on the Xfinity website, but these are not being transferred to my Thunderbird account anymore, These are the error messages:

"Sending of the message failed.

Unable to authenticate to Outgoing server (SMTP) smtp.comcast.net. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'." "Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: resomta-c2p-555483.sys.comcast.net resomta-c2p-555483.sys.comcast.net Excessive failed authentication, ESMTP server temporarily not available."

Can you tell me what configurations I should be using within Thunderbird for Incoming and Outgoing Servers?