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I come, trying to manage my disappointment and anger, to say only one thing: I love Firefox, it (still) has the best UX of any modern browser. And part of that is that it has NO AI malware built into it. The recent statements from the CEO regarding the implementation of AI into the browser is extremely disappointing, to the point of it feeling like a personal betrayal, and will only make me (and a lot of other people) just completely abandon it. And don't kid yourselves, your user base never was so low, and that user base only like this browser specifically because it has no malware built into it, because of the privacy and open nature you had before this debacle. You're shooting yourselves on booth feet and an arm with a shotgun. I don't trust you as a company anymore at all; you just achieved the complete opposite of what you said you wanted. If you just made use of reverse psychology and was that's your actual goal, congrats. This company quite literally couldn't have elected a worse person to be chief executive.

Hi there!

I'm a long time user of Firefox, on and off since roughly 2004.

I just saw the Mozilla blog post about Anthony Enzor-Demeo taking over as Mozilla's CEO this morning and am writing here in an attempt to find a way to reach out to anyone within the Mozilla Foundation regarding the direction the Firefox application has been headed, and try to make myself and similar minds within the Firefox community heard about the changes that Mozilla has made to its policies and direction.

In February 27th of this year, Mozilla changed Firefox's ToS and Privacy Notices to incorporate legally binding policies for the application and strip it of its original privacy-first, open-source nature. This, while not a deterministic factor in how the application operates; illustrates a sudden, outward and hostile stance towards its existing user-base who is most commonly comprised of users dissatisfied with the lack of secure and private browser options available. Personally, I refuse to use Chromium-based web engines wherever possible and Firefox has been my one and only way to break from this "monopoly" of web engines.

Beginning to harvest user data for use by Mozilla and claiming ownership of any user content is immediately a massive breach of trust and contradicts what Mozilla as an organization has stood for since its inception. Going a step further to utilize this data to either be sold to advertisers as an asset, or to be used to train LLM's is exactly what I DON'T want to have happen with my data. I hate that this change happened and it massively reduced my trust in Mozilla and Firefox as a platform.

I never asked for this, Mozilla promised that it would never happen, and now I'm left betrayed by broken promises made with the express intent to turn a profit on my behalf as a user.

In Anthony's blog post, he mentions how AI has reshaped how people search, shop and make decisions in ways that were hard to see or understand. I outwardly disagree with this statement and feel as though AI has "infected" its way through society by brute force, being put in front of every user and shoved in every application. LLM's are not a catchall solution, do not help resolve issues in new and innovative ways, and are massively misused, causing excessive resource usage, gutting consumer markets, and decimating the tech industry by causing excessive amounts of data centers and global tech inventories to be purchased and built with no promise of delivery.

While I may want a fast, modern browser that is honest about what it does- I want that with no obscurity. I want a web engine that is open source, as lightweight and minimal in its design and coding as possible; and with no bureaucracy. I want to know how the engine works, to have the option to review its codebase front to back, to have my data stay as my data on my own local machine without providing it to a third party simply by using an application. Mozilla with its changes since February of this year have removed this as a possibility from their entire application suite.

I don't want AI in my browser- AT ALL. I have disabled it in every capacity that I can (frustratingly too, as these are all enabled by default and FORCE me to provide you my data without express consent.) and with every advancement Mozilla makes towards calling it "the future" and "the focal point", I lose trust. I don't want AI, I want the old privacy policy put back, and I really, well and truly and wholly, DO NOT WANT AI.

I NEVER ASKED FOR THIS, IT'S RUINING OUR LIVES, OUR SOCIETY, OUR PLANET, AND I WANT IT GONE.

Unless Mozilla stops this direction today, I will be seeking out new options, disallowing Firefox usage in any corporate environments within my jurisdiction, and actively informing friends, family and acquaintances of Mozilla and Firefox's fall from grace, and to utilize other user-centric options.

Thank you for your attention, have a great day, and I hope Mozilla can create action that will allow its users to trust it once again.

The only reason I have been using firefox all this time because it does not use ai features and has more trustworthy policies for user data. Given the recent ceo change and his opinions about ai features if it is true and ai is added I will stop using this browser and I know a lot of people will also do it.

Multiple people use this pc and Tunderbird. When I open Tunderbird it show the mails I had last time I openend it. I would like it to be hidden until I enter my password so only I can see the emails. Can anyone please help?

While using you site and looking at joining Thunderbird mail I have been cf charged twio amounts 1p and £34.99 by library hub .com I did not authorized These payments it is fraud I'm 71 years old and nearly blind and can't afford The loss of this money. Kind Regards James Robson

I have changed the privacy settings as suggested in the help guide, but any image I text to my e-mail is blocked. They can only be double clicked on the footer to open them in another application. Is it possible to have them load automatically in the body of the e-mail?

Currently unable to set up to an existing account on a new laptop. I’ve verified user name and password on the old laptop, but these don’t work when setting up the new one. The Thunderbird set-up wizard found my configuration in the Mozilla ISP DB, but can’t verify it. In other words, it won’t accept my username or password. I’ve done this for both IMAP and POP3, but it makes no difference. I’ve confirmed user name and password for both smtp and mail folders, and tried them in setting up. However, on the new laptop, Thunderbird doesn’t ask for user name, but just the name as displayed to others. Once I get set up, I’d like to copy my archive into the new system. One thing at a time…

I think this comes from google and they seem to want me to set my google account to accept Thunderbird's less restrictive security policy. I'm not sure any of this is correct and it thurns out there is no simple way to fix my google account. I'm losing interest fast. I have not used Thuderbird for a year, and if i'm correct, something happened at google in that time to lock me out. This was working very well a year ago. tnx

After upgrading to Thunderbird 60.2.1, I can no longer send messages. I'm running Linux 4.15.0-38-generic.

I get the attached error saying that I have problems with STARTTLS SMP. However, I have my connection security as SSL/TLS (second attachment). I haven't changed anything for years on my connection security. I successfully sent emails yesterday. Sending still works on my other machine (Windows) with v 59 and the same settings..

I had 2 gmail addresses in Thunderdbird. For the first one, I just changed the password authentication method to Oauth2 in the server parameters and it instantly made the replication work.

For the second one, I unfortunately deleted the account and couldn't recreate it, even with the "less secured application" set on in the Google Account parameters. I also tried to activate the 2 level connexion method and generate an application password but couldn't find any way to use it in thunderbird. Therefore, I'm stuck with Webmail Gmail application. I have noticed that the connection has been bllocked by Google (see image)

Hope some body can help (this is related to Google security reenforcement actions but seems that Thunderbird is not up to date on this issue).

Please find attached the first page of my troubleshooting info.

I have not been able to make a connection to the mail.comcast.net for a day now. I see the connecting bar at the bottom but get a failure that it failed to connect. I cleared the password manager. but no popup appears to enter my password in. So without authentication, it cannot get the email. I can't force the login popup to appear to enter the new password.

Server settings are fine, I am using POP3 which is remaining a valid choice. I use avast, current version (autoupdate) Thunderbird is current too. My firewall is WindowsDef, but Thunderbird is on allowed list. I have briefly turned off both Avast and still no connection. I', not sure if defender is blocking even if I selected it. Comcast of course denies anything as the web interface is fine ATM.

(this is not the router or modem as another laptop using thunderbird (probably older as it's my mother's) opens fine. I have done little else for the last day and have run out of things the check, help>! Thanks

Have removed password entry in security. Tbird then hangs on 'Connected to ....', but does not offer chance to put in new password. So I can see inbox and emails on BT but not through Thunderbird. Solutions appreciated.

Tom Nicholson

We are planning to use Mozilla Thunderbird as the email/chat application for our users, however, because our security policies we can not give the passwords to the users. If we can disable the "Saved Password" button or the "Show Passwords" button using the "mozilla.cfg" file, it will be an extraordinary solution. I tried adding some like: lockPref("signonViewerDialog.enabled", false) lockPref("signon.ViewerDialog.enabled", false) They are being shown at the config editor, but not working.

I will appreciate any help!

Thank you.

There was a time when Thunderbird had add-ons to do this.

I need to see the Real Sender, _NOT_ the common name, of the sender of an email.

How do I do this?

Thanks.