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Greetings,

I've been using Thunderbird for more than a decade. My old version quit on me, I can't get e-mails. The error message I get is: "The certificate for inbound.att.net:995 does not come from a trusted source." I was hoping someone would get to the server and fix the issue, but it's been more than a week now and still no service. So I took it upon myself to download a new copy. I get to the donation page and donated $20. I attempt to download and I'm taken to another donation page and I can't get passed it without making another donation.

I'm stuck and need assistance.

Thank you, MSuñer

I have been using Thunderbird for over 12 months on my old computer. I have just bought a new computer and I can't install Thunderbird on it. The process recognises my account settings, but when I press CONTINUE it gives me the error message below. The Thunderbird version on my old laptop is 155.0. I imagine that the current version I'm trying to load is a later version.

I have an extension that I depend on and it is not compatible with the current version of Thunderbird so I need to backup until it starts working again. How can I download earlier version of Thunderbird?

I need access to my Firefox browser most importantly for Amazon fresh deliveries on my Samsungs Phones homepage and currently it is only on my Samsung tablet. I do not use a desk top in tiny home and CAN'T, due to disability, use crome as have tried and it is to gaudy, bright and busy. Also my wifi is just included in my rent and down to no bars at all So I mostly depend on my own mobile plan

Thunderbird 143.0.1

My TBird updated this morning and everything turned to crap...

I have TBird set to check for emails every 15 minutes on 4 accounts. There are also 3 accounts that I monitor and check manually...

As soon as the 143.0.1 update touched home base TBird went ballistic. Withing in seconds of it checking for mail on the four accounts it then started deleting the accounts. Any mail was down loaded then poof!! No mail and No mail account. I had to crash dive my laptop to to stop it. Spent 3 hours trying to recover the emails and accounts and managed to reclaim 3 accounts out of the 4 but lost all the emails... After all that effort I was totally peeved and decided to uninstall TBird and revert to an older version... The icing on the cake TBird wont unistall because the YES button on the TBird Helper window wont activate...

After more than thirty years of supporting Firefox and Thunderbird... You have really dropped the ball with this one... As far as me getting an email when someone answers the thread... Good Luck...

Old PC is Dell WIN 10. New PC is Dell Win 11.

Is there a way to move the entire program from the old PC to my new WIN without having to re-install

Please advise. I don't want to start from scratch.

I have been using Thunderbird successfully on Windows for years now, as my email client for a PlusNet email account in the UK. In May 2026 Thunderbird suddenly disappeared, as if it had been uninstalled, but I have no idea why. I managed to reinstall it and rediscovered the server details needed to reconnect to my account and fortunately had a slightly old back up (from Nov 2025) of previously saved emails. This has worked OK now for about a month.

Today the same thing has happened again - The Thunderbird icon on my desktop does not connect to anything and has just turned into a white "blank page" icon.

I may be able to get the account back by doing the same tedious process again, but I am concerned that this may keep happening and I don't know why.

This is a work laptop running Windows 11 so its possible I suppose that some sort of security software may be doing this without notifying me?? I am using Thunderbird to access a personal (ie not work) email account so maybe my work systems don't like that? As mentioned, it has worked fine for years so I dont know where the problem lies but it is worrying and annoying.

PlusNet last year transferred all email accounts to another UK provider (Greenby) but that has worked OK and I cannot see how that would affect email client software.

BJ

I had to start anew with Firefox on my desktop. New password and settings. I am recognized, but i cannot find my e-mail to open

you say you will send an e-mail when someone has an answer for me .. i may get it on my mobile, but my desktop does not even have an e-mail account showing