Security for my account
If someone else has my email and phone number can they log into this account? How can I stop it or block it?bold text
If someone else has my email and phone number can they log into this account? How can I stop it or block it?bold text
Dear Mozilla Support Team, I am writing to request your assistance in recovering my Firefox/Mozilla account. I have unfortunately lost access to the authenticator app use… (了解更多)
Dear Mozilla Support Team, I am writing to request your assistance in recovering my Firefox/Mozilla account. I have unfortunately lost access to the authenticator app used for my Two-Factor Authentication (2FA). Furthermore, I do not have my backup recovery codes saved. However, I am the rightful owner of the account and I currently have full access to the registered email address associated with it: riadchowdhury908@gmail.com I understand Mozilla's strict security and privacy policies. Is there any way to verify my identity through my registered email address or perform a manual review to disable the 2FA on my account? I only need the 2FA disabled so I can log back in and set up a new authenticator. I am ready to provide any additional information needed from my email to prove my ownership. Thank you for your time and support. I look forward to your response. Sincerely, Riad Chowdhury
Got a new pc.. Tried signing into Firefox.. Asked me for 2 step verification.. No idea where the app or backup keys are.. Im still signed in on my phone tho.. Anyway to d… (了解更多)
Got a new pc.. Tried signing into Firefox.. Asked me for 2 step verification.. No idea where the app or backup keys are.. Im still signed in on my phone tho.. Anyway to disable 2 step? I tried through my phone and its taking me to same page where i need 2 step authentication.
When i click the verification code it says link not found
I have never been able to use the Authentication App. How do I take a photo of a QR code of my own screen? This is nuts.
I guess I'm just stupid.
Phone number maximum attempts
FIDO2 Security Key (e.g. Yubikey) Support is entirely broken on Firefox mobile and has been for weeks. Screens that should pop up an interface to use my security key (e.g… (了解更多)
FIDO2 Security Key (e.g. Yubikey) Support is entirely broken on Firefox mobile and has been for weeks. Screens that should pop up an interface to use my security key (e.g. after I've typed my password in to Google, in order to do multi factor auth) simply do not show the pop up. This is an absolute P0 issue that makes the browser entirely worthless as a default browser on a device, as many apps want to use Webauthn through the browser to do FIDO MFA. I will be forced to switch to an actual functional browser if this is not fixed soon.
This is on a Pixel 10A: 148.0.2 (Build #2016148295), 15542f265e9eb232f80e52c0966300225d0b1cb7 GV: 148.0.2-20260309125808 AS: 148.0.1 OS: Android 16
add Mozilla or Firefox to authenticator app
how do I set my 2fa for my Mozilla account
How to scan firefox qr using a authenticator app. I do not where to find the app
I removed the authenticator app and moved to google authenticator. Now, when I try to sign in it asks authenticator app code and I didn't have recovery backup codes. Can … (了解更多)
I removed the authenticator app and moved to google authenticator. Now, when I try to sign in it asks authenticator app code and I didn't have recovery backup codes. Can you disable two factor authentication on my account?