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I have just installed Firefox on a new iMac, running MacOS 15.2. Firefox will not load any of the websites I have tried, whereas Safari and Chrome do. I have cleared the History and also set "No proxy" but loading still fails.

For the last month or so every time I restart Firefox (macOS 15.1.1) it asks for the master password, which I have saved in a third party password manager. Every time the prompt pops up I use my password and it won't accept it so I have to reset my password. This week I deleted the app from my computer, rebooted, redownloaded Firefox, and reinstalled it without any change in the behavior. Anyone have any ideas?

Macbook med Sonoma 14.5. Firefox got stucked, probably because of to many tabs open. It shows at the bottom list, but not visible when trying to click on the icon, or pressing "command +tab". Tried to reinstall, but the system telling one Firefox is already open.

hi. i used only Firefox from Mozilla. can i delete this folder safetly? ~/library/application support/mozilla/native messaging host/com.apple.passwordmanager.json

Hello,

I have an old version of MAC Os El Capitan 10.11.6, which new version of Mozilla can I install to respect new security standards ?

Thanks for your help

The website WSJ has large areas on front page, including the opinion listing, are simply white and not 'there' on the page to click on. I've deleted their cookies without effect, tried turning off all adblockers, shut mac down to reboot, nothing seems to have an effect. This is a recent glitch of only several days, prior performance was great. Thanks!

Hello, ever since the latest update on my Firefox account on my I-Mac whenever I try to watch videos on YouTube they start and you watch about 30 seconds of it then you get the white arrow circle. You have to click on the timeline just in front of where it stopped for the video to continue. The video will continue for about 20 seconds and then freeze again. Then you click in front of where it froze on the timeline and it will continue for another 20 seconds. I have stopped using my preferd web browser FireFox and now have to use Safari. Please help!

Hi, I have a brand new macbook air and wanted to install my preferred browser, Firefox, but after installation Firefox will not launch. I’ve tried to install version 133.0.3 and when I try to launch it, Firefox always freezes and show 'Firefox (not responding)'. I have restarted my mac, reinstalled Sequoia OS, uninstalled/redownloaded/reinstalled, and I cannot get Firefox to launch, ever. Safari (built in) and DuckDuckGo (new install) browser both work.

Please let me know what I can try to do to get Firefox working.

12/12/24 - netflix says i need to upgrade firefox browser in order to watch vis, but running MOST current version (115.18.0esr). Mac OS 10.12.6 . need help fixing issue. thanks

Hello

When attempting to pay for online purchases the new firefox upgrade (Mac 133.0.3) will not redirect from the merchant to the payment site. Yesterday, before the upgrade, was no problem making credit card purchases online; now, nothing. Please advise on how to set up new firefox version to allow redirect to payment websites from merchant sites.

Thank you.

Richard Rollins

My Firefox Version is up to date & I am using a 2019 iMac.

Recently tried to save a bookmark. When I clicked on Bookmarks, Bookmark Current Tab, a window appears, as usual, which allows you to save a new bookmark to a specific location (folder in My Bookmarks). I could not find the folder I wanted even though it was listed under the currently open window in My Bookmarks. In addition, I could not save the new bookmark to appear in My Bookmarks.

Note: most of the Bookmarks shown in the location selection window did match the My Bookmarks list, but not all of them

Have never had this issue. Any suggested fixes?

/edit bump: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

FF is my default browser. My computer is a new iMac (M3) desktop. I have used FF for several years without incident, until today. It opened normally, and then the familiar update pop-up said an update was available and invited me to re-start the browser. That requires providing admin credentials to the "Install the 'Helper tool' " pop-up, which I have done every time without incident, until today. A follow-on pop-up then asked if I wanted to allow Firefox to access other apps and devices, which I had never seen before. I said "No", and that was the end of my FF browsing experience. Every time I try to start the FF browser, it wants me to try to install the Helper tool; I provide admin creds, it goes away (fails), and the browser never starts.

I have a lot of bookmarked URLs and other browser-related data that are extremely important, and I cannot afford to lose them. Used Safari & Google & Mozilla helped me learn the location of the FF "Profile" folder. Navigated there and copied/pasted it (ends in ".default-release") to my "Documents" folder as a back-up copy. Downloaded a new instance of FF from Mozilla download page. Didn't open. Went to download folder, clicked the .dmg file, which opened a small pop-up. Followed the instructions to hold down the CTRL key while clicking "Eject Firefox". Nothing productive happened (no new FF icon). The old icon in the dock still doesn't start the app.

Would it be useful at this point to un-install Firefox (in Applications) and then try again to download a new version? If so, I would need help on how to make the old Profile folder (the back-up copy) available to the new instance.

Thank you very much.

I got a password manager app but ended up uninstalling it. In the process, the normal insertion of my user name and password on accounts I use no longer happened. The information is still in my password file on my iMac, but when I access, for example, my bank, I have to enter my user name and password by hand. Before I tried the password manager (Roboform), there was no problem.

The "restore previous session" function stopped working today. My privacy and security sessions are set to REMEMBER HISTORY. I have restarted my Mac. I have the latest version of Firefox. Why does it no longer work?

I have a user at my job that installed the latest Firefox update (13324.11.21) through our MDM. After installing this update she cannot launch Firefox. When attempting to launch she receives a request for a username and password to install a Helper Tool. She is an admin on her machine and enters her credentials. The message closes and nothing happens. When attempting to launch again the same thing happens. This is not happening with our other 100 Macs who have the same Firefox version and others who have the same OS.

Is anyone able to tell me why this is happening or how to fix? Any assistance is very much appreciated.

The below troubleshooting steps have been done:

Uninstalled and reinstalled Firefox

Updated the OS to 15.0.1

Disabled the Master Password on Firefox through a Mac Profile

Checked if there was a Firefox file under /Library/PrivlegedHelperTools

Granted Full Disk Access to Firefox under System Settings