搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

my mozilla firefox browser is not opening, it is showing a message that " sorry, firefox had a problem and crashed.., "

  • 2 个回答
  • 3 人有此问题
  • 3 次查看
  • 最后回复者为 ashajyothi

more options

the following are the some crash ids Crash ID: bp-fd289bd0-dafd-49f1-8a8a-b41722131026 Crash ID: bp-32c136ba-4f7e-494a-8189-28dd72131026 Crash ID: bp-b8ea46bd-8e13-460c-a40c-e84112131026

the following are the some crash ids Crash ID: bp-fd289bd0-dafd-49f1-8a8a-b41722131026 Crash ID: bp-32c136ba-4f7e-494a-8189-28dd72131026 Crash ID: bp-b8ea46bd-8e13-460c-a40c-e84112131026

被采纳的解决方案

That is a problem with BitGuard (BitGuard.dll), so you will have to uninstall (disable) this software.

定位到答案原位置 👍 0

所有回复 (2)

more options

选择的解决方案

That is a problem with BitGuard (BitGuard.dll), so you will have to uninstall (disable) this software.

由cor-el于修改

more options

thank s a lottt to mozilla for supporting. i have cleared my problem by uninstalling the bidguard.dll. Its working now. thanq so much