搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

firefox will not work with google

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

Hi, When I open up Firefox it goes immediately to Google, with "Search" selected in the toolbar. For the past few days, it is not working properly. If I write in a name, Joe Bloggs for example, and click search, nothing comes up. It may say there are "31,000" results, but none appear. If I set the search for "Images" on the toolbar and click search, a lot of pictures of Joe Bloggs will appear for a split second, but then it will revert to the same for Search, saying simply the number of results, but nothing shows on screen. This also happens if I select "News" from the toolbar. This problem does not occur if I use Internet Explorer or Chrome to get to Google. Does anybody have an idea what is happening, and how to solve it?

Hi, When I open up Firefox it goes immediately to Google, with "Search" selected in the toolbar. For the past few days, it is not working properly. If I write in a name, Joe Bloggs for example, and click search, nothing comes up. It may say there are "31,000" results, but none appear. If I set the search for "Images" on the toolbar and click search, a lot of pictures of Joe Bloggs will appear for a split second, but then it will revert to the same for Search, saying simply the number of results, but nothing shows on screen. This also happens if I select "News" from the toolbar. This problem does not occur if I use Internet Explorer or Chrome to get to Google. Does anybody have an idea what is happening, and how to solve it?

所有回复 (1)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"