Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

话题已存档。 如果需要帮助请提出新问题。

Facbook does not get past login and a blank home screen

  • 2 个回答
  • 7 人有此问题
  • 1 次查看
  • 最后回复者为 kluu

kluu
kluu
more options

When I try to access Facebook, I've encountered problems. I can get it to load the login page and when I log in, my home page is blank. I have tried to refresh and reload the page numerous times and it still does the same thing. I've shut the computer down and re-started it, and the same result. All other sites I have tried load just fine. I've cleared my history and cache, defragged and done a registry clean and am at a loss now! Can anyone help?

I was online and using Facebook earlier today with no trouble and have never had this happen before. The only thing that I did today was remove NoScript because I was tired of dealing with the minutia involved with it.

I found a very similar question from two years ago with comments that made no sense at all to me.

When I try to access Facebook, I've encountered problems. I can get it to load the login page and when I log in, my home page is blank. I have tried to refresh and reload the page numerous times and it still does the same thing. I've shut the computer down and re-started it, and the same result. All other sites I have tried load just fine. I've cleared my history and cache, defragged and done a registry clean and am at a loss now! Can anyone help? I was online and using Facebook earlier today with no trouble and have never had this happen before. The only thing that I did today was remove NoScript because I was tired of dealing with the minutia involved with it. I found a very similar question from two years ago with comments that made no sense at all to me.

所有回复 (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you clear cookies as well?

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

You can try to reset (power off/on) the router.

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

kluu
kluu 提问者
more options

Thank you for your prompt response. Clearing th Cookies seemed to do the trick.