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Firefox keeps crashing

  • 3 个回答
  • 10 人有此问题
  • 18 次查看
  • 最后回复者为 cor-el

DJohnson13
DJohnson13
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In the last few weeks, Firefox crashes soon after opening, is making it impossible to view a basic web page. When restarting firefox and reopening the tabs it crashes again. It will also crash if it uses Adobe Flash. Would like to find out how I can stop it from crashing. Would appreciate some help. Many Thanks.

Have done crash reports and here are the 5 most recent listed below. bp-65d47c02-9e4d-4deb-b686-0e7212130128 bp-c32e0e85-7c50-418f-ab78-90c152130128 bp-bb320f44-b867-45fe-8fc2-3d7192130128 bp-d7c455b4-63be-45b5-9bf1-a84222130128 bp-10daf106-8634-422f-8330-b6af22130128

In the last few weeks, Firefox crashes soon after opening, is making it impossible to view a basic web page. When restarting firefox and reopening the tabs it crashes again. It will also crash if it uses Adobe Flash. Would like to find out how I can stop it from crashing. Would appreciate some help. Many Thanks. Have done crash reports and here are the 5 most recent listed below. bp-65d47c02-9e4d-4deb-b686-0e7212130128 bp-c32e0e85-7c50-418f-ab78-90c152130128 bp-bb320f44-b867-45fe-8fc2-3d7192130128 bp-d7c455b4-63be-45b5-9bf1-a84222130128 bp-10daf106-8634-422f-8330-b6af22130128

所有回复 (3)

finitarry
finitarry
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DJohnson13
DJohnson13 提问者
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Didnt really solve the problem, have tried everything on the list, still crashes.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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The crashes are caused by Norton software like Norton Confidential or Norton Identity Safe as can be seen by the coFFPlgn.dll or couictlr.dll in the crash signature of the crash report (bug 783369).

You can disable Norton extensions/toolbars in Firefox to see if that helps.