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Why was I charged over the fee it said I would pay

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kgertsch
kgertsch

Hello...So I was trying to download itunes today and the option for a connection came up so I chose Firefox (remembering that my old roommate had it). The fee for itunes was only $12.00 and that's all I thought was going to be charged, I looked at my back account and there was a $70.00 fee to my account. I wasn't expecting to be charged this much and would appreciate it if the charge/program was removed. If my card number, etc. would be helpful I would be happy to send it again.

Hello...So I was trying to download itunes today and the option for a connection came up so I chose Firefox (remembering that my old roommate had it). The fee for itunes was only $12.00 and that's all I thought was going to be charged, I looked at my back account and there was a $70.00 fee to my account. I wasn't expecting to be charged this much and would appreciate it if the charge/program was removed. If my card number, etc. would be helpful I would be happy to send it again.

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James (On Leave)
James (On Leave)
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  • Top 10 Contributor

This is more of a question for iTunes support as Mozilla nor the Firefox web browser would be able to get your money back.

http://www.apple.com/support/itunes/contact/

the-edmeister
the-edmeister
  • Moderator

Sorry, but you got scammed. Firefox is free - always has been, and always will be free, when you get it from directly Mozilla.

Contact your credit card company and file a dispute over that charge. Then try to get that charge reversed thru iTunes.