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Firefox crashes - and the crash still happens in Safe Mode

  • 4 个回答
  • 21 人有此问题
  • 15 次查看
  • 最后回复者为 user633449

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After updating to Firefox 14 it keeps on crashing, without any reason. This has happend sins 14.07.12, and if the problem isnt fiksed soon, I will start using another browser. Here are the last crahs-reports. http://crash-stats.mozilla.com/report/index/bp-337d1a02-f5f3-416b-8a0d-4f8f92120803 http://crash-stats.mozilla.com/report/index/bp-17a8195e-d866-4a9b-b3de-7029a2120803 http://crash-stats.mozilla.com/report/index/bp-a88b6560-03ed-4bc7-953b-ccfee2120803 http://crash-stats.mozilla.com/report/index/bp-91bb9717-76f6-419f-bb8d-db0962120803 http://crash-stats.mozilla.com/report/index/bp-c7a9dc06-c60e-4a2b-b9dc-532672120803

所有回复 (4)

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Do you have bit defender installed? and if you disable it, does the problem go away?

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All of the crash reports have the same signature, for example:

https://crash-stats.mozilla.com/report/index/bp-17a8195e-d866-4a9b-b3de-7029a2120803 Firefox 14.0.1 Crash Report [@ StrChrIA ] 

.... which links to the related bug 530074 NEW --- Crash [@ StrChrIA ] from winsock and shlwapi.dll (LSP, evil *x86.dll module, or BitDefender)

BitDefender security software can cause crashes, particularly in Firefox 14 (Firefox 15, in Beta at time of writing, reportedly crashes much less frequently). A recent BitDefender automatic update should have fixed the problem so, if you use this software, make sure that the relevant BdProvider.dll file is version 16.18.0.1406 (or above).

Ref: http://kb.mozillazine.org/Firefox_crashes#BitDefender

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my firefox crashes daily at the same time 2 pm. https://crash-stats.mozilla.com/report/index/bp-64adc9e2-53b8-47d5-8989-c59ed2121219 Here is a report

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Please start a new thread, this one is several months old and unrelated to your crash.